PEAK CMMS Review - why 3.9 stars?

PEAK CMMS Review
ITQlick Score: 87/100
ITQlick Rating: (3.9/5)
Pricing: 4.6/10 - average cost
Category: Maintenance -> PEAK CMMS
Ranking:Ranked 15 out of 272 Maintenance systems
Company: PEAK Industrial Solutions
Pricing: starts at $350 per user/month
Typical customers: Small, medium and large size businesses
Platforms: Desktop, Mobile
Links: PEAK CMMS pricing, PEAK CMMS alternatives

Shlomi LaviShlomi Lavi / updated: Jun 14, 2022

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What is PEAK CMMS and its features?

PEAK CMMS is cloud-based management and maintenance software designed to work correctly in businesses of all sizes. PEAK CMMS helps clients perform necessary maintenance tasks such as forecasting, budgeting, inventory control, and order tracking. PEAK CMMS has features that fit in any environment because PEAK CMMS allows scalability.

Some of its features include inventory management, billing and invoicing, work order management, and asset tracking, among others. PEAK CMMS is designed by PEAK Industrial Solutions LLC, a company based in the United States. PEAK has been developing systems for the last 25 years ranging from hospital systems, schools systems, and another general system.

What is PEAK CMMS rating?

The rating of PEAK CMMS is 3.9 stars out of 5 and the total score is 87 out of 100. The rating score is based on our unbiased data-based algo. Learn more - rating methodology page.

Who uses PEAK CMMS?

The software is a useful solution for businesses of all sizes without any restriction on industrial affiliation. It can be used in such major industries and domains as automation and manufacturing, construction services, engineering services, government and public administration, and others.

Is it easy to use?

Yes, PEAK CMMS makes it fairly easy to use. This product is user friendly and intuitive.

Is PEAK CMMS cloud-based?

No, the software in not cloud based so you would need to install it locally and connect it directly to a server.

Can it be used on mobile?

Yes, you can access PEAK CMMS on your mobile/smart phone.

Is PEAK CMMS the best Maintenance system?

PEAK CMMS is ranked 15 out of 272 software in their category (Maintenance systems).

What are their main features and functionalities?

The software offers comprehensive asset tracking capabilities with standardized data entry for such information as ID, model, and serial number etc. For preventive maintenance work orders, it facilitates establishment of regular notification and tracking. Work history is maintained with quick access to compliance activities to prepare for inspections and audits. The software also allows recording of preferred vendors for parts.

PEAK CMMS offers work load balancing in order to ensure that technicians have an even work load. It also helps in the creation of requisitions and purchase orders. Other important capabilities include cost tracking, budgeting and forecasting, crises management, determining return of investment, and others.

What are PEAK CMMS's pros? (4 Pros)

  • The PEAK Dashboard is very user-friendly once you have been provided in-depth training
  • It provides great features such as individual tickets detailing issues with HVAC equipment across our various sites
  • Live data and easy access to the technicians
  • Users can review their scheduling and address any upcoming issues they may have

What are PEAK CMMS's cons? (2 cons)

  • Users complain that the messaging platform is not that easy to use
  • Users complain that the trend charts were a bit difficult to understand initially

Who are their main alternatives?

PEAK CMMS competes with other maintenance systems like Hippo CMMS, MaintainX, and eMaint CMMS. We will compare these maintenance systems in some specific aspects below.
  • Functionality: PEAK CMMS offers features like Building analytics, Artificial Intelligence, Technical Engineering Support, etc. PEAK CMMS, compared to its mentioned alternatives, all share similar features like Incident Management and Work Order Management. Features like Commercial Properties, Equipment Management, Facility Scheduling, and Fixed Asset Management are provided by the mentioned alternatives except for PEAK CMMS. Performance Metrics and KPI Monitoring are provided by PEAK CMMS but are lacking in the mentioned alternatives. All the mentioned alternatives except for PEAK CMMS also provide Inspection Management, Inventory Control, Preventive Maintenance, Vendor Management, and Residential Properties.
  • Customers/Industries: PEAK CMMS is ideal for anybody in charge of the efficient and sustainable operation of big complex structures such as corporate headquarters, manufacturing plants, shopping malls, and airports. Customers of PEAK CMMS include Dell Technologies, Charter Hall, Sea Gate, etc. Compared to its mentioned alternatives, Hippo CMMS targets Food Processing, Oil & Gas, Utilities, Education, etc. MaintainX targets Industrial, Facility Managers, Government, Schools, Hospitality, etc. eMaint CMMS targets Manufacturing, Food Processing, Oil & Gas, Utilities, Education, Healthcare, Warehousing, etc.
  • Cost: The license cost information for PEAK CMMS is unavailable. Compared to its listed alternatives, Hippo CMMS starts at $35 per user each month. Hippo CMMS also provides a free trial. eMaint CMMS starts at $33 per user per month, while MaintainX starts at $8.33 per month on annual billing and $10 monthly with a free trial. MaintainX provides a free version, which is absent in the competitors mentioned.
  • Cloud-based/On-premise: PEAK CMMS and its mentioned alternatives are cloud-based systems.
  • Scalability: PEAK CMMS and its mentioned alternatives can scale their clients from small to large enterprises.
  • Support: PEAK CMMS and its mentioned alternatives offer support channels like Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, and Chat. A 24/7 (Live Rep) is provided by PEAK CMMS and MaintainX but lacks in Hippo CMMS and eMaint CMMS.

What is the cost of PEAK CMMS?

The cost of license starts at $350 per user/month. On top of the total cost of licenses which is easy to calculate - what is the REAL total cost of implementation? You need to add the cost of training, customization, data migration, and other "hidden cost". ITQlick pricing score is 4.6 out of 10 (10 is most expensive). You can find here the REAL total cost breakdown for PEAK CMMS.

What should you ask PEAK Industrial Solutions during a demo session? (65 questions)

Schedule a demo with PEAK CMMS and access 65 must ask questions for the vendor while watching PEAK CMMS in action.

Where PEAK CMMS is used?

PEAK CMMS is a good fit for organizations seeking a maintenance system that integrates building intelligence, machine learning, and technical engineering support in a simple way. PEAK CMMS has customers like Analog Devices, Land lease, The GPT group, etc.

List of categories

Inventory Management
Work Order Management

PEAK CMMS Vs. Alternatives

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27

Author

Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.