Pega BPM Review

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Last updated: Aug 19, 2019

Pega BPM Review

ITQlick rating
(4.6/5)

Starting from $200 per user/month

Pega BPM is a business process management solution that can help users to automate most of their complex work processes. The software can be accessed from any channel or platform and can provide tailor made sol...

  • Categories :

    • Business Process

Shlomi Lavi / updated: Aug 19, 2019

What is Pega BPM?

Pega BPM is a business process management solution that can help users to automate most of their complex work processes. The software can be accessed from any channel or platform and can provide tailor made solutions to meet the changing and diverse requirements of customers. The software offers everything you need to create user-friendly and flexible solutions.

Pegasystems, the company behind Pega BPM, was founded back in 1983. The company is headquartered in Cambridge, MA and is popular for providing multi-channel customer relationship management and business process management solutions.

Average Rating -

The rating of Pega BPM is 4.6 stars out of 5. The rating is based on ITQlick expert review.

Typical Customers

Pega BPM is perfect for large enterprises. Healthcare, retail, insurance, financial services, communications, transportations and public sector industries can use this software. Warner Bros, Aegis and OCBC Bank are some of the clients of Pega BPM.

Features

Pega BPM comes with work process automation, campaign progress monitoring, correction action suggestions, visual models and metaphors generating and multiple channel support for engaging users. It’s easy to capture business objectives directly as users get control of every aspect of a BPM initiative starting from process to user interface and integration. The software can automatically translate your business requirements into complete applications without requiring any programming knowledge.

The BPM solution works more than just a traditional workflow management solution and can help users to apply advanced analytics and rules to optimize customer interactions and to automate various decisions. The BPM solution supports access from all channels including social and mobile with the once designed user-interface. The software offers both on-premise and cloud-based deployment option for users.

Pega BPM 5 Pros

  • Pega BPM offers on premise, cloud based and hybrid deployment options for users unlike other similar tools
  • Pega BPM can translate business requirements into complete applications automatically without any prior programming knowledge
  • The customer support of Pega BPM offers 24x7 customer support for users
  • The business process management solution comes with inbuilt BAM with graphical report and tabular support
  • The business process management software is built on a rules engine core and doesn’t require integration with other third party software

Pega BPM 2 Cons

  • Pega BPM’s workflow can be only accessed as a web service as it doesn’t expose APIs
  • Pega BPM doesn’t offer process simulator feature like other similar BPM solutions

Competitors & Alternatives

ActiveMatrix BPM and IBM Business Process Management are the competitors of Pega BPM. ActiveMatrix BPM comes with visual analytics, process workflows creating, process routing suggestions, mobile clients and OSGI-based deployment features. However, the software is not good enough to handle business-oriented process optimization needs.

IBM Business Process Management is another popular BPM solution that can simplify business processes and automatemost of the order processing tasks. The software comes with a user-friendly interface and offers Software as a Service deployment option. However, enhancing process modeling can be difficult after the first time implementation in this software.

Pega BPM Pricing Information

The cost of license starting from $200 per user/month. The experts at ITQlick has reviewed Pega BPM pricing and gave the software a total cost of ownership (TCO) rating of 5 out of 10. Custom price cost for your business is available upon request.

Questions to ask the vendor during a demo

Schedule a demo and access 25 must ask questions for the vendor while watching Pega BPM in action

Pega BPM Categories

Business Process

Specifications

Company:
Address: Pegasystems Inc, Main Street, Cambridge, MA
Customers: Large business
Business Area: Cross Business Areas
Platforms: Desktop, Cloud
Operating Systems: Mac OS, Windows, Linux

Pega BPM Features

Data Import/Export
Basic Reports
Online Customer Support

Pega BPM Vs. Alternatives

ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100 score, based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 score, based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Hosting
Functionality score
Fit small business
Fit medium business
Fit large business
Software review
Compare
Pega
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
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Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
5/10
License pricing license pricing (if provided by the software vendor)
$200 per user/month
Hosting
On premise and Cloud
Functionality score
4
Fit small business
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5/10
License pricing license pricing (if provided by the software vendor)
$49 per license
Hosting
NA
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ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
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Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
4.2/10
License pricing license pricing (if provided by the software vendor)
Pricing not available
Hosting
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Functionality score
4
Fit small business
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ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
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Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2.6/10
License pricing license pricing (if provided by the software vendor)
$35 per user/month
Hosting
On premise and Cloud
Functionality score
3
Fit small business
Fit medium business
Fit large business
Software review