PENTA Service Review - why 4 stars?

PENTA Service Management Review
ITQlick Score: 84/100
ITQlick Rating:
Pricing: 9.2/10 - high cost
Category: Field Service -> PENTA Service review
Ranking:Ranked 53 out of 349 Field Service systems
Company: Penta Technologies
Typical customers: Medium and large size businesses
Platforms: Desktop, Mobile, Cloud
Links: PENTA Service pricing, PENTA Service alternatives
Shlomi LaviShlomi Lavi / updated: May 19, 2022

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What is PENTA Service?

PENTA Service Management is a web based field service management solution for businesses of all sizes. It offers such capabilities as billing and invoicing, scheduling and routing, work order management, and others. The software was designed and launched by Penta Technologies Inc headquartered in Wisconsin, United States.

Who is it best for?

Customers of the software include small and medium businesses as well as large enterprises. It can be used in such major industries and domains as retail and wholesale, engineering services, oil and gas exploration, and others. Some notable clients of the software include Ajax Building Corporation, Union Payroll, Murphy Company, and others.

Main features and functionalities

The software offers a variety of maintenance contract capabilities including support for multiple contract types, tracking of maintenance to specific customer equipment, and support for multiple customer locations. It offers a variety of billing management features including batch invoicing, pricing configuration, and quoting and estimating.

PENTA Service Management offers financial forecasting based on over 100 types of information specific to service cost, service revenue, and accounts receivable. Other important capabilities include contract management, job history, service history, note management, contract management, mobile device management, customer feedback, scheduling and routing, manual dispatch, and others.

What is the actual cost?

ITQlick pricing score is 9.2 out of 10 (10 is most expensive). Access ITQlick pricing guide for PENTA Service. You can also find here pricing information from PENTA Service's website.

How it stacks up?

Access a head to head analysis of PENTA Service vs alternative software solutions.
ITQlick rating
Score
Pricing
License pricing
Functionality
Review
Compare
PENTA Se...
ITQlick rating
4/5
Score
84/100
Pricing
9.2/10
License pricing
Pricing not available
Functionality
18
Compare
Jobber
ITQlick rating
4.6/5
Score
99/100
Pricing
2/10
License pricing
$39 per user/month
Functionality
23
Review
HouseCal...
ITQlick rating
4.7/5
Score
98/100
Pricing
2/10
License pricing
$49 per user/month
Functionality
31
ServiceT...
ITQlick rating
4.6/5
Score
97/100
Pricing
4/10
License pricing
$398 per technician/month + $800 one-time setup cost
Functionality
22
Dispatch
ITQlick rating
4/5
Score
96/100
Pricing
2/10
License pricing
$99 per month
Functionality
14

Frequently Asked Questions (FAQs)

Is it the best Field Service system?

PENTA Service is ranked 53 out of 349 software in their category (Field Service systems).

How they are rated on ITQlick?

The rating of PENTA Service is 4 stars out of 5 and the total score is 84 out of 100. The rating score is based on our unbiased data-based algo. Learn more - rating methodology page.

Is it an easy to use Software?

Yes, PENTA Service makes it fairly easy to use. This product is user friendly and intuitive.

Is it cloud-based?

Yes, they offer cloud based hosting, which means IT resources are retrieved through web-based tools and applications and you don't need to buy servers and additional hardware equipment.

Can it be used on mobile?

Yes, you can access PENTA Service on your mobile/smart phone.

What should we ask during a demo session?

Differences between PENTA Service and alternatives?

The most popular alternatives to PENTA Service in 2023: Jobber, HouseCall Pro, ServiceTitan, Dispatch, Service Fusion. Access the complete competitors analysis here - PENTA Service VS Field Service Software alternatives.

List of categories

Billing & Invoicing
KPI
Self-Service Portal
Field Service - HVAC
Field Service - Pest Control
Field Service - Work Order
Field Service Mobile Apps
Pest Control
Maintenance
Work Order Management
Contract Management
Job management

List of features

Mobile Access
Billing & Invoicing
Scheduling
Field Service
Contract Management

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.