PENTA Service Review

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Last updated: Nov 03, 2019

PENTA Service Review

ITQlick rating
(4/5)

Medium business, Large business

PENTA Service Management is a web based field service management solution for businesses of all sizes. It offers such capabilities as billing and invoicing, scheduling and routing, work order management, and ot...

  • Categories (4/13):

    • Billing & Invoicing
    • KPI
    • Self-Service Portal
    • Field Service - HVAC

Shlomi Lavi / updated: Nov 03, 2019

What is PENTA Service?

PENTA Service Management is a web based field service management solution for businesses of all sizes. It offers such capabilities as billing and invoicing, scheduling and routing, work order management, and others. The software was designed and launched by Penta Technologies Inc headquartered in Wisconsin, United States.

Average Rating -

The rating of PENTA Service is 4 stars out of 5. The rating is based on ITQlick expert review.

Typical Customers

Customers of the software include small and medium businesses as well as large enterprises. It can be used in such major industries and domains as retail and wholesale, engineering services, oil and gas exploration, and others. Some notable clients of the software include Ajax Building Corporation, Union Payroll, Murphy Company, and others.

Features

The software offers a variety of maintenance contract capabilities including support for multiple contract types, tracking of maintenance to specific customer equipment, and support for multiple customer locations. It offers a variety of billing management features including batch invoicing, pricing configuration, and quoting and estimating.

PENTA Service Management offers financial forecasting based on over 100 types of information specific to service cost, service revenue, and accounts receivable. Other important capabilities include contract management, job history, service history, note management, contract management, mobile device management, customer feedback, scheduling and routing, manual dispatch, and others.

Competitors & Alternatives

Popular Alternatives to PENTA Service: Jobber, HouseCall Pro, ServiceTitan, Dispatch, Service Fusion, Workiz, StreetSmart Advantage, Mhelpdesk, Service Autopilot, Dataforma.

PENTA Service Pricing Information

The Field Service experts at ITQlick has reviewed PENTA Service pricing and gave the software a total cost of ownership (TCO) rating of 9.2 out of 10. Custom price cost for your business is available upon request.

Questions to ask the vendor during a demo

Schedule a demo and access 25 must ask questions for the vendor while watching PENTA Service in action

PENTA Service Categories

Billing & Invoicing
KPI
Self-Service Portal
Field Service - HVAC
Field Service - Pest Control
Field Service - Work Order
Field Service Mobile Apps
Pest Control
Maintenance
Work Order Management
Contract Management
Job management

Specifications

Company:
Address: USA
Website:https://www.penta.com/service-management-work-order-software/
Customers: Medium business, Large business
Business Area: Cross Business Areas
Platforms: Desktop, Mobile, Cloud
Operating Systems: Mac OS, Windows, Linux

PENTA Service Features

Mobile Access
Billing & Invoicing
Scheduling
Field Service
Contract Management

PENTA Service Vs. Alternatives

ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100 score, based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 score, based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Hosting
Functionality score
Fit small business
Fit medium business
Fit large business
Software review
Compare
PENTA
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
84/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
9.2/10
License pricing license pricing (if provided by the software vendor)
Pricing not available
Hosting
On premise and Cloud
Functionality score
18
Fit small business
Fit medium business
Fit large business
Software review
Jobber
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
99/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2/10
License pricing license pricing (if provided by the software vendor)
$69 per month
Hosting
On premise and Cloud
Functionality score
23
Fit small business
Fit medium business
Fit large business
Software review
HouseCall
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
98/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2/10
License pricing license pricing (if provided by the software vendor)
$39 per month
Hosting
On premise and Cloud
Functionality score
31
Fit small business
Fit medium business
Fit large business
Software review
ServiceTitan
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
97/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
4/10
License pricing license pricing (if provided by the software vendor)
$145 per user/month
Hosting
On premise and Cloud
Functionality score
22
Fit small business
Fit medium business
Fit large business
Software review
Dispatch
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
96/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2/10
License pricing license pricing (if provided by the software vendor)
Pricing not available
Hosting
On premise and Cloud
Functionality score
14
Fit small business
Fit medium business
Fit large business
Software review