PeopleMatter Review - why 4.3 stars?

PeopleMatter Review
ITQlick Score: 80/100
ITQlick Rating:
Pricing: 3.2/10 - low cost
Category: Human Resources -> PeopleMatter review
Ranking:Ranked 188 out of 584 Human Resources systems
Company: PeopleMatter
Pricing: starts at $19 per month
Typical customers: Medium and large size businesses
Platforms: Desktop, Mobile, Cloud
Links: PeopleMatter pricing, PeopleMatter alternatives
Shlomi LaviShlomi Lavi / updated: Sep 19, 2022

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What is PeopleMatter?

PeopleMatter offers a complete workforce management solution that can help users to find and hire the best candidates possible for their business faster. The software offers Learn and Schedule features to train your employees and teams and to create and optimize schedules for your workforce. The human resource management software is completely paperless and cloud-based.

PeopleMatter, the company with behind the software with the same name, is popular for providing talent management solution for various industries.

The South Carolina based company handles hiring, scheduling, learning, recognition and performance management processes and helps employers to focus on the talent.

Who is it best for?

PeopleMatter is specifically designed for restaurant, hospitality industries and convenience stores. It can be a big challenge for retail and hourly workers to manage the scheduling by themselves and PeopleMatter can help users to handle these challenges by offering a multi-unit employee scheduling tool. Noodles & Company, Heartland Automotive Services and Nando’s Peri Peri are some of the clients of PeopleMatter.

Main features and functionalities

PeopleMatter offers some great workforce management features like business analytics, cross-location sharing, admin dashboard, configurable settings, employee levels, pay rates and ranges, roles and rights, transfers, separations, rehires, digital assistant and alerts and notifications. The workfile feature can help users to organize, view and update employee data and paperwork.

The business analytics feature offer real-time reports to increase efficiency and visibility of the company. The cross-location sharing feature can help users to share people and data companywide.

The admin dashboard is highly customizable and shows all the activities, to-dos in one place in its real-time workforce management platform admin dashboard. You can decide how the system should look like and the system is also very easy to update.

The software offers a voice-controlled digital assistant called D which can help you to check messages and manage schedules via mobile. The workforce management system offers open API which means flexibility and you get to add more features in the software.

What is the actual cost?

The cost of license starts at $19 per month. ITQlick pricing score is 3.2 out of 10 (10 is most expensive). Access ITQlick pricing guide for PeopleMatter. You can also find here pricing information from PeopleMatter's website.

Pros

  • PeopleMatter’s workforce management solution is specifically designed for restaurant and hospitality industries
  • PeopleMatter’s pricing plans are based on locations instead of number of employees unlike other similar tools
  • The voice controlled digital assistant feature of PeopleMatter is not seen in other similar tools
  • The workforce management solution offers a mobile dedicated app to give users access to this solution on the go
  • The customer support of this tool offers a Support Portal with common questions, phone and email support

Cons

  • PeopleMatter doesn’t offer on-premise deployment option and is not compatible with Linux or IBM OS
  • PeopleMatter’s customer support doesn’t offer any 24x7 hour phone or live chat support
  • The mobile dedicated app of PeopleMatter is slightly buggy and crashes sometimes according to some users
  • The mobile dedicated app of this tool is not available for RIM-BlackBerry or Windows Phone

How it stacks up?

Access a head to head analysis of PeopleMatter vs alternative software solutions.
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Workday ...
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Workforc...
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32

Frequently Asked Questions (FAQs)

Is it the best Human Resources system?

PeopleMatter is ranked 188 out of 584 software in their category (Human Resources systems).

How they are rated on ITQlick?

The rating of PeopleMatter is 4.3 stars out of 5 and the total score is 80 out of 100. The rating score is based on our unbiased data-based algo. Learn more - rating methodology page.

Is it an easy to use Software?

Yes, PeopleMatter makes it fairly easy to use. This product is user friendly and intuitive.

Is it cloud-based?

Yes, they offer cloud based hosting, which means IT resources are retrieved through web-based tools and applications and you don't need to buy servers and additional hardware equipment.

Can it be used on mobile?

Yes, you can access PeopleMatter on your mobile/smart phone.

What should we ask during a demo session?

Differences between PeopleMatter and alternatives?

The most popular alternatives to PeopleMatter in 2023: Gusto, Workforce Ready, Workday HCM, APS, BambooHR. Access the complete competitors analysis here - PeopleMatter VS Human Resources Software alternatives.

List of categories

Applicant Tracking
Attendance Tracking
Cloud LMS
E-Learning
Employee Management
Employee Recognition
Employee Scheduling
Employee Onboarding
Employee Training
Travel Management
HR Analytics
Org Chart

List of features

Employee Self-Service
HR Management
LMS
Performance Record
Recruiting
Software Customization
Timesheet
Applicant Tracking
Document Management
Mobile Access
Recruiting Management
Social Networking

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.