PeopleMatter Review - why 4.3 stars?

PeopleMatter Review
ITQlick Score: 80/100
ITQlick Rating: (4.3/5)
Pricing: 3.2/10 - low cost
Category: Human Resources -> PeopleMatter
Ranking:Ranked 135 out of 533 Human Resources systems
Company: PeopleMatter
Pricing: starts at $89 per month
Typical customers: Medium and large size businesses
Platforms: Desktop, Mobile, Cloud
Links: PeopleMatter pricing, PeopleMatter alternatives
Shlomi LaviShlomi Lavi / updated: Aug 31, 2021

We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. Learn more by reading our advertiser disclosure.

What is PeopleMatter?

PeopleMatter offers a complete workforce management solution that can help users to find and hire the best candidates possible for their business faster. The software offers Learn and Schedule features to train your employees and teams and to create and optimize schedules for your workforce. The human resource management software is completely paperless and cloud-based.

PeopleMatter, the company with behind the software with the same name, is popular for providing talent management solution for various industries.

The South Carolina based company handles hiring, scheduling, learning, recognition and performance management processes and helps employers to focus on the talent.

What is PeopleMatter rating? ()

The rating of PeopleMatter is 4.3 stars out of 5 and the total score is 80 out of 100. The ratings are based on our unbiased experts. Learn more in our rating methodology page

Who are PeopleMatter's typical customers?

PeopleMatter is specifically designed for restaurant, hospitality industries and convenience stores. It can be a big challenge for retail and hourly workers to manage the scheduling by themselves and PeopleMatter can help users to handle these challenges by offering a multi-unit employee scheduling tool. Noodles & Company, Heartland Automotive Services and Nando’s Peri Peri are some of the clients of PeopleMatter.

Is PeopleMatter the best Human Resources?

PeopleMatter is ranked 135 out of 533 software in their category (Human Resources systems).

What are their main features and functionalities?

PeopleMatter offers some great workforce management features like business analytics, cross-location sharing, admin dashboard, configurable settings, employee levels, pay rates and ranges, roles and rights, transfers, separations, rehires, digital assistant and alerts and notifications. The workfile feature can help users to organize, view and update employee data and paperwork.

The business analytics feature offer real-time reports to increase efficiency and visibility of the company. The cross-location sharing feature can help users to share people and data companywide.

The admin dashboard is highly customizable and shows all the activities, to-dos in one place in its real-time workforce management platform admin dashboard. You can decide how the system should look like and the system is also very easy to update.

The software offers a voice-controlled digital assistant called D which can help you to check messages and manage schedules via mobile. The workforce management system offers open API which means flexibility and you get to add more features in the software.

What are PeopleMatter's pros? (5 Pros)

  • PeopleMatter’s workforce management solution is specifically designed for restaurant and hospitality industries
  • PeopleMatter’s pricing plans are based on locations instead of number of employees unlike other similar tools
  • The voice controlled digital assistant feature of PeopleMatter is not seen in other similar tools
  • The workforce management solution offers a mobile dedicated app to give users access to this solution on the go
  • The customer support of this tool offers a Support Portal with common questions, phone and email support

What are PeopleMatter's cons? (2 cons)

  • PeopleMatter doesn’t offer on-premise deployment option and is not compatible with Linux or IBM OS
  • PeopleMatter’s customer support doesn’t offer any 24x7 hour phone or live chat support

Who are their main alternatives?

The main competitors for PeopleMatter are SuccessFactors and Kronos Workforce Central.

SuccessFactors combines employee management with a talent management solution for the workforce. This includes recruitment & onboarding, learning management, performance & compensation as well as development & succession planning. Additionally the product uses the SAP JAM network for social collaboration and includes workforce planning & scheduling as well. There are also workforce analytics to monitor resource performance with the goal to optimize utilization in line with corporate goals.

PeopleMatter in comparison also provides a workforce management solution but its product is focused on recruitment, training and workforce scheduling. It is a cloud based solution which supports workflow automation and provides an open API for integration to other applications. The product includes resource forecasting, scheduling variance monitoring against workforce budgets, shift management, as well as employee sharing across multiple job assignments.

Then there is Kronos Workforce Central which incorporates all of these features except for learning management. It also includes time & attendance and leave management with additional modules for employee management, payroll, employee self service portals as well as resource costing & analysis. The product also provides mobile device access for both employees and management.

PeopleMatter is also mobile device enabled, but includes business analytic tools for performance monitoring, scheduling optimization and workforce planning. Additionally there is a unique newsfeed for employees that advises on latest corporate information and policies for regular engagement, as well as support for employee rehiring to quickly bring on board past employees without a long selection and onboarding process.

What is the cost of PeopleMatter?

The cost of license starts at $89 per month. On top of the total cost of licenses which is easy to calculate - what is the REAL total cost of implementation? You need to add the cost of training, customization, data migration, and other "hidden cost". ITQlick pricing score is 3.2 out of 10 (10 is most expensive). Find here the REAL total cost breakdown for PeopleMatter

What should you ask PeopleMatter during a demo session? (65 questions)

Schedule a demo with PeopleMatter and access 65 must ask questions for the vendor while watching PeopleMatter in action.

List of categories

Applicant Tracking
Attendance Tracking
Cloud LMS
E-Learning
Employee Management
Employee Recognition
Employee Scheduling
Employee Onboarding
Employee Training
Travel Management
HR Analytics
Org Chart

List of features

Employee Self-Service
HR Management
LMS
Performance Record
Recruiting
Software Customization
Timesheet
Applicant Tracking
Document Management
Mobile Access
Recruiting Management
Social Networking

PeopleMatter Vs. Alternatives

ITQlick rating
Score
Pricing
License pricing
Functionality
Review
Compare
PeopleMatter
ITQlick rating
4.3/5
Score
80/100
Pricing
3.2/10
License pricing
$89 per month
Functionality
32
Compare
Kronos
ITQlick rating
4.1/5
Score
98/100
Pricing
2/10
License pricing
$6 per user/month
Functionality
32
Review
Namely
ITQlick rating
4.1/5
Score
97/100
Pricing
6.8/10
License pricing
$15 per employee/month
Functionality
22
Review
Workday
ITQlick rating
4.3/5
Score
97/100
Pricing
6/10
License pricing
$100 per user/year
Functionality
3
BambooHR
ITQlick rating
4.5/5
Score
97/100
Pricing
2.2/10
License pricing
$6 per user/month
Functionality
27
Author

Shlomi Lavi

Website Linkedin Facebook Twitter

Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.