PeopleSoft CRM Review

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Last updated: Oct 25, 2019

PeopleSoft CRM Review

ITQlick rating
(4/5)

Small business, Medium business, Large business

PeopleSoft CRM is a cloud-based customer relationship management solution designed for midsize and large enterprises. Designed by Oracle, PeopleSoft helps the users across a variety of industry verticals manage...

  • Categories (4/8):

    • Analytics
    • Banking CRM
    • Help Desk
    • Insurance CRM

Shlomi Lavi / updated: Oct 25, 2019

What is PeopleSoft CRM?

PeopleSoft CRM is a cloud-based customer relationship management solution designed for midsize and large enterprises. Designed by Oracle, PeopleSoft helps the users across a variety of industry verticals manage their customer strategies and business processes. The solution core features include IT Asset management, CRM and sales & marketing solution.

It also features other modules including the event management, CRM personal Information Management and customer service & call center. The solution offers customer user interface and customer-focused services and features. The solution integrates with other third-party apps including CRM, IT, and financial. It offers support via phone and through an online knowledge base.

Average Rating -

The rating of PeopleSoft CRM is 4 stars out of 5. The rating is based on ITQlick expert review.

Typical Customers

The typical customers include the following business size: Small business, Medium business, Large business.

Competitors & Alternatives

The two main competitors of PeopleSoft CRM include Salesboom CRM and Hatchbuck. Salesboom CRM is cloud-based customer relationship management solution same as PeopleSoft CRM. Salesboom is a product of Salesboom which was founded in 2003 and based in Canada, but PeopleSoft CRM vendor is Oracle which was founded in 1977 and based in the United States.

Salesboom CRM caters to businesses of all sizes including small, midsize and large enterprises and contrarily PeopleSoft caters to the midsize and large enterprises only. Salesboom is deployed as Software as a Service, web, cloud-based, on-premise and via mobile devices including the Android and iOS but PeopleSoft is deployed as Software as a Service, cloud or web-based and more.

Hatchbuck is a customer relationship management solution just as PeopleSoft CRM. PeopleSoft CRM vendor is Oracle which was founded in 1977 and based in the United States, but Hatchbuck is a product of Hatchbuck which was founded in 2012 and is based in the United States.

Both Hatchbuck and PeopleSoft can be deployed as Software as a Service, web or in the cloud. Hatchbuck caters to the small businesses whereas PeopleSoft caters to the midsize and large enterprises. PeopleSoft offers support online, 24/7 live and during the business hours whereas Hatchbuck offers support during the business hours.

PeopleSoft CRM Pricing Information

The experts at ITQlick has reviewed PeopleSoft CRM pricing and gave the software a total cost of ownership (TCO) rating of 8 out of 10. Custom price cost for your business is available upon request.

Questions to ask the vendor during a demo

Schedule a demo and access 25 must ask questions for the vendor while watching PeopleSoft CRM in action

Is it the right software for you?

PeopleSoft CRM is ideal for midsize and large enterprises. It caters to multiple industries including healthcare, communications, automotive, high technology, hospitality, construction & engineering, public sector, life sciences, retail, research, food & beverages, financial services and higher education and more.

PeopleSoft CRM Categories

Analytics
Banking CRM
Help Desk
Insurance CRM
Mobile CRM
Marketing
Marketing Automation
Sales

Specifications

Company:
Address: Oracle Corp, Oracle Parkway, Redwood City, CA
Customers: Small business, Medium business, Large business
Business Area: Cross Business Areas
Platforms: Desktop
Operating Systems: Mac OS, Windows, Linux

PeopleSoft CRM Vs. Alternatives

ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100 score, based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 score, based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Hosting
Functionality score
Fit small business
Fit medium business
Fit large business
Software review
Compare
PeopleSoft
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
81/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
8/10
License pricing license pricing (if provided by the software vendor)
Pricing not available
Hosting
On premise
Functionality score
8
Fit small business
Fit medium business
Fit large business
Software review
NetSuite
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
98/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
7/10
License pricing license pricing (if provided by the software vendor)
$129 per user/month
Hosting
On premise and Cloud
Functionality score
28
Fit small business
Fit medium business
Fit large business
Software review
Base
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
98/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2/10
License pricing license pricing (if provided by the software vendor)
$25 per user/month
Hosting
On premise and Cloud
Functionality score
29
Fit small business
Fit medium business
Fit large business
Software review
NeonCRM
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
97/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
4.8/10
License pricing license pricing (if provided by the software vendor)
$49 per user/month
Hosting
On premise and Cloud
Functionality score
10
Fit small business
Fit medium business
Fit large business
Software review
amoCRM
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
96/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2.6/10
License pricing license pricing (if provided by the software vendor)
$15 per user/month
Hosting
On premise and Cloud
Functionality score
10
Fit small business
Fit medium business
Fit large business
Software review