Perfectware Review - why 3.3 stars?

Perfectware Review
ITQlick Score: 51/100
ITQlick Rating:
Pricing: 4/10 - average cost
Category: Field Service -> Perfectware review
Ranking:Ranked 340 out of 349 Field Service systems
Company: Perfectware Solutions
Typical customers: SMBs
Platforms: Desktop
Links: Perfectware pricing, Perfectware alternatives
Shlomi LaviShlomi Lavi / updated: Oct 20, 2019

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What is Perfectware?

Perfectware is a web based field service management solution for businesses of all sizes. It offers such capabilities as inventory control, service history tracking, call center management, and others. The software was designed and launched by Perfectware Solutions headquartered in Kentucky, United States.

Who is it best for?

The software is a useful solution for businesses of all sizes without any restriction on industrial affiliation. It can be used in such major industries and domains as automation and manufacturing, retail and wholesale, transport and delivery services, third party logistics, and others.

Main features and functionalities

The software offers comprehensive service dispatch capabilities covering such crucial aspects as communication, call management, and job scheduling. Connection can be established between dispatch and management team and a technician mobile device with a single button. Scheduling tools in the dispatch reports can be used to quickly find available technicians to perform the required job.

Perfectware facilitates forecasting, estimating, and escalating of contracts based on past performance. It also offers preventive maintenance tasking and service contract management. Proper maintenance of equipment can be ensured through standard tasking and custom tasking. Other capabilities include flexible PM generation, monitoring of project progress, sales cycle management, integrated email tracking, service history tracking, and others.

What is the actual cost?

ITQlick pricing score is 4 out of 10 (10 is most expensive). Access ITQlick pricing guide for Perfectware.

How it stacks up?

Access a head to head analysis of Perfectware vs alternative software solutions.
ITQlick rating
Score
Pricing
License pricing
Functionality
Review
Compare
Perfectware
ITQlick rating
3.3/5
Score
51/100
Pricing
4/10
License pricing
Pricing not available
Functionality
4
Compare
Jobber
ITQlick rating
4.6/5
Score
99/100
Pricing
2/10
License pricing
$39 per user/month
Functionality
23
Review
HouseCal...
ITQlick rating
4.7/5
Score
98/100
Pricing
2/10
License pricing
$49 per user/month
Functionality
31
ServiceT...
ITQlick rating
4.6/5
Score
97/100
Pricing
4/10
License pricing
$398 per technician/month + $800 one-time setup cost
Functionality
22
Service ...
ITQlick rating
4.5/5
Score
96/100
Pricing
3.4/10
License pricing
$126 per month
Functionality
23

Frequently Asked Questions (FAQs)

Is it the best Field Service system?

Perfectware is ranked 340 out of 349 software in their category (Field Service systems).

How they are rated on ITQlick?

The rating of Perfectware is 3.3 stars out of 5 and the total score is 51 out of 100. The rating score is based on our unbiased data-based algo. Learn more - rating methodology page.

Is it an easy to use Software?

Yes, Perfectware makes it fairly easy to use. This product is user friendly and intuitive.

Is it cloud-based?

No, the software in not cloud based so you would need to install it locally and connect it directly to a server.

Can it be used on mobile?

No, currently Perfectware can't be accessed on mobile, you would need to access it from your computer.

What should we ask during a demo session?

Differences between Perfectware and alternatives?

The most popular alternatives to Perfectware in 2023: Jobber, HouseCall Pro, ServiceTitan, Dispatch, Service Fusion. Access the complete competitors analysis here - Perfectware VS Field Service Software alternatives.

List of categories

Billing & Invoicing
Call Center
FS Work Order Management
Inventory Management

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.