Phone-com Review - why 3.9 stars?

Phone-com Review
ITQlick Score: 80/100
ITQlick Rating:
Pricing: 3/10 - low cost
Category: VoIP -> Phone-com review
Ranking:Ranked 44 out of 164 VoIP systems
Company: Phone.com
Pricing: starts at $11.99 per user/month
Typical customers: SMBs
Platforms: Cloud
Links: Phone-com pricing, Phone-com alternatives
Shlomi LaviShlomi Lavi / updated: Oct 06, 2022

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What is Phone-com?

Phone.com is a VoIP phone service and system for businesses of all sizes. Its capabilities include auto attendance, call conferencing, unlimited extensions, scheduling, forwarding, and others. The software was developed and launched by Phone.com Inc headquartered in California, United States.

Who is it best for?

Customers of the software include small and medium businesses as well as large organizations. Most commonly, it has been deployed in such industries as media and entertainment, technology, financial services, retail and wholesale, education, business process outsourcing, government, and others. Some notable clients of the software include Bespoke Post, ESPN, and Express Writers etc.

Main features and functionalities

The software offers account management which allows login into the account control panel from anywhere and managing the settings. Address book can be used to import, manage, synchronize, and route business contacts. Call management services of the software include call blocking, call handling rules, call logs, call notifications, call screening, call transfer, call voice tagging, and call waiting.

Phone.com features voicemail service with separate voicemail boxes for every extension. Other important capabilities of the software include free in-network calls, global numbers, HD voice, local number porting, queue management, SMS sending and receiving, and others.

What is the actual cost?

The cost of license starts at $11.99 per user/month. ITQlick pricing score is 3 out of 10 (10 is most expensive). Access ITQlick pricing guide for Phone-com. You can also find here pricing information from Phone-com's website.

How it stacks up?

Access a head to head analysis of Phone-com vs alternative software solutions.
ITQlick rating
Score
Pricing
License pricing
Functionality
Review
Compare
Phone-com
ITQlick rating
3.9/5
Score
80/100
Pricing
3/10
License pricing
$11.99 per user/month
Functionality
16
Compare
Nextiva ...
ITQlick rating
4.2/5
Score
93/100
Pricing
3.2/10
License pricing
$11.95 per user/month
Functionality
27
RingCent...
ITQlick rating
4.2/5
Score
93/100
Pricing
4.2/10
License pricing
$19.99 per user/month
Functionality
34
jive com...
ITQlick rating
4.6/5
Score
93/100
Pricing
2.8/10
License pricing
$18.95 per user/month
Functionality
7
ShoreTel
ITQlick rating
4.9/5
Score
92/100
Pricing
5.4/10
License pricing
$19.99 per user/month
Functionality
6

Frequently Asked Questions (FAQs)

Is it the best VoIP system?

Phone-com is ranked 44 out of 164 software in their category (VoIP systems).

How they are rated on ITQlick?

The rating of Phone-com is 3.9 stars out of 5 and the total score is 80 out of 100. The rating score is based on our unbiased data-based algo. Learn more - rating methodology page.

Is it an easy to use Software?

Yes, Phone-com makes it fairly easy to use. This product is user friendly and intuitive.

Is it cloud-based?

Yes, they offer cloud based hosting, which means IT resources are retrieved through web-based tools and applications and you don't need to buy servers and additional hardware equipment.

Can it be used on mobile?

No, currently Phone-com can't be accessed on mobile, you would need to access it from your computer.

What should we ask during a demo session?

Differences between Phone-com and alternatives?

The most popular alternatives to Phone-com in 2024: RingCentral Phone, jive communications, Nextiva VoIP, ShoreTel, 3CX. Access the complete competitors analysis here - Phone-com VS VoIP Software alternatives.

List of categories

Communications
Business Phone Systems
Call Recording
Cloud PBX
IVR
SIP Clients
SIP Trunking
UCaaS Providers
VoIP
Unified communication
Voice Recognition

List of features

Call Conferencing
Call Recording
IVR (Interactive Voice Response)
VoIP
IVR

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.