Phone-com Review

ITQlick score for Phone-com: 80/100

Phone-com Review - Sep 2020

ITQlick rating
(3.9/5)

Starting from $9.99 per month

Phone.com is a VoIP phone service and system for businesses of all sizes. Its capabilities include auto attendance, call conferencing, unlimited extensions, scheduling, forwarding, and others. The software was developed and launched by Phone.com Inc headquartered in California, United States.

  • ITQlick score: 80/100

    Main category: VoIP

    Sub categories (4/11):

    • Communications
    • Business Phone Systems
    • Call Recording
    • Cloud PBX

    Typical customer size: Small business, Medium business

Shlomi Lavi / updated: Sep 10, 2020

We publish unbiased reviews, our opinions are our own and are not influenced by payments from advertisers. Learn more in our advertiser disclosure.

What is Phone-com Used For?

Phone.com is a VoIP phone service and system for businesses of all sizes. Its capabilities include auto attendance, call conferencing, unlimited extensions, scheduling, forwarding, and others. The software was developed and launched by Phone.com Inc headquartered in California, United States.

Average Rating -

The rating of Phone-com is 3.9 stars out of 5. The rating is based on ITQlick expert review.

Typical Customers

Customers of the software include small and medium businesses as well as large organizations. Most commonly, it has been deployed in such industries as media and entertainment, technology, financial services, retail and wholesale, education, business process outsourcing, government, and others. Some notable clients of the software include Bespoke Post, ESPN, and Express Writers etc.

Features

The software offers account management which allows login into the account control panel from anywhere and managing the settings. Address book can be used to import, manage, synchronize, and route business contacts. Call management services of the software include call blocking, call handling rules, call logs, call notifications, call screening, call transfer, call voice tagging, and call waiting.

Phone.com features voicemail service with separate voicemail boxes for every extension. Other important capabilities of the software include free in-network calls, global numbers, HD voice, local number porting, queue management, SMS sending and receiving, and others.

Competitors & Alternatives

Popular Alternatives to Phone-com: SolarWinds, RingCentral Phone, jive communications, Nextiva Business VoIP, ShoreTel, 3CX Phone System, Business Voice, eVoice, Five9 Cloud Contact Center, VoIP Phone Systems.

Phone-com Pricing Information

The cost of license starting from $9.99 per month. The VoIP experts at ITQlick has reviewed Phone-com pricing and gave the software a total cost of ownership (TCO) rating of 3 out of 10. Custom price cost for your business is available upon request.

Questions to ask the vendor during a demo

Schedule a demo and access 25 must ask questions for the vendor while watching Phone-com in action

Phone-com Categories

Communications
Business Phone Systems
Call Recording
Cloud PBX
IVR
SIP Clients
SIP Trunking
UCaaS Providers
VoIP
Unified communication
Voice Recognition

Specifications

Company:
Address: Newark, NJ, United States
Website:https://www.phone.com/
Customers: Small business, Medium business
Business Area: Cross Business Areas
Platforms: Cloud
Operating Systems: Mac OS, Windows, Linux

Phone-com Features

Call Conferencing
Call Recording
IVR (Interactive Voice Response)
VoIP
IVR

Phone-com Vs. Alternatives

ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100 score, based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 score, based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Hosting
Functionality score
Fit small business
Fit medium business
Fit large business
Software review
Compare
Phone-com
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
80/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
3/10
License pricing license pricing (if provided by the software vendor)
$9.99 per month
Hosting
On premise and Cloud
Functionality score
16
Fit small business
Fit medium business
Fit large business
Software review
SolarWinds
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
94/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
4.2/10
License pricing license pricing (if provided by the software vendor)
$800 per user/year
Hosting
Cloud
Functionality score
38
Fit small business
Fit medium business
Fit large business
Software review
RingCentral
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
93/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
4.2/10
License pricing license pricing (if provided by the software vendor)
$19.99 per user/month
Hosting
On premise and Cloud
Functionality score
34
Fit small business
Fit medium business
Fit large business
Software review
jive
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
93/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2.8/10
License pricing license pricing (if provided by the software vendor)
$30 per user/month
Hosting
On premise and Cloud
Functionality score
7
Fit small business
Fit medium business
Fit large business
Software review
Nextiva
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
93/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
3.2/10
License pricing license pricing (if provided by the software vendor)
$19.95 per user/month
Hosting
Cloud
Functionality score
27
Fit small business
Fit medium business
Fit large business
Software review
Author
Shlomi Lavi - admin

Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.