PhoneBurner Review

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Last updated: Oct 18, 2019

PhoneBurner Review

ITQlick rating
(4.8/5)

Starting from $67.50 per user/month

PhoneBurner is cloud-based outbound call center software that enables its users to log in to their PCs from anywhere and perform dial sessions from any phone. It offers a delay-free dialer that ensures that use...

  • Categories (4/7):

    • Automatic Call Distribution (ACD)
    • Call Monitoring
    • Call Recording
    • Conference Calling

Shlomi Lavi / updated: Oct 18, 2019

What is PhoneBurner?

PhoneBurner is cloud-based outbound call center software that enables its users to log in to their PCs from anywhere and perform dial sessions from any phone. It offers a delay-free dialer that ensures that users can call their contacts without them knowing that one is using the software.

The core functionalities of PhoneBurner software includes include lead management, power dialing, performance management, email follow-up, and analytics. PhoneBurner software is a product of PhoneBurner founded in the USA in 2009.

The platform helps to power dial the user’s leads, leave emails and voicemails, as well as help them get up to 4x live conversations for each dialing session. The platform is TCPA/FCC compliant and it allows the users to store detailed contact records using the built-in CRM.

Average Rating -

The rating of PhoneBurner is 4.8 stars out of 5. The rating is based on ITQlick expert review.

Typical Customers

The typical customers include the following business size: Small business, Medium business, Large business.

Competitors & Alternatives

The two main competitors of PhoneBurner software include Connect First and XenCALL software. Connect First software is a cloud-hosted Omni-channel contact center solution that offers solutions for IVR customer engagement, inbound/ outbound calls, and call centers. On the other hand, PhoneBurner is cloud-based outbound call center software that enables its users to perform dial sessions from any phone when logged in to a PC.

PhoneBurner serves freelancers, medium businesses and small ones while Connect First is suited to serve any business size. Connect First software is a product of Connect First whereas PhoneBurner Company owns PhoneBurner software. Both products offer online, and Business Hours support for their clients.

XenCALL software is a cloud-hosted call center solution best suited for companies of every size in a variety of industries while PhoneBurner is cloud-based outbound call center software best suited for freelancers, medium businesses and small businesses.

PhoneBurner Company owns PhoneBurner software whereas XenCALL Company in Canada owns XenCALL software. Both XenCALL and PhoneBurner platforms can operate in Windows, Mac, and Web-based devices.

PhoneBurner Pricing Information

The cost of license starting from $67.50 per user/month. The experts at ITQlick has reviewed PhoneBurner pricing and gave the software a total cost of ownership (TCO) rating of 9.4 out of 10. Custom price cost for your business is available upon request.

Questions to ask the vendor during a demo

Schedule a demo and access 25 must ask questions for the vendor while watching PhoneBurner in action

Is it the right software for you?

PhoneBurner outbound call center software is designed to best suit businesses of various sizes from freelancers, to small and medium businesses. Sales executives, SMB customers, and teams who rely on a telephone as a sales instrument can use PhoneBurner software to streamline contact management, sales workflow, and follow-up. Manufacturing, healthcare, financial services, construction, and many other industries can benefit from the diverse features of this software.

PhoneBurner Categories

Automatic Call Distribution (ACD)
Call Monitoring
Call Recording
Conference Calling
Call Center
Call Center Workforce Management
Call Tracking

Specifications

Company:
Address: 999 Corporate Drive, #255 Ladera Ranch, CA 92694
Website:https://www.phoneburner.com/
Customers: Small business, Medium business, Large business
Business Area: Cross Business Areas
Platforms: Desktop, Mobile, Cloud
Operating Systems: Mac OS, Windows, Linux

PhoneBurner Features

Call Conferencing
Call Recording
Inbound Call Center
Outbound Call Center
Call Center

PhoneBurner Vs. Alternatives

ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100 score, based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 score, based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Hosting
Functionality score
Fit small business
Fit medium business
Fit large business
Software review
Compare
PhoneBurner
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
80/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
9.4/10
License pricing license pricing (if provided by the software vendor)
$67.50 per user/month
Hosting
On premise and Cloud
Functionality score
12
Fit small business
Fit medium business
Fit large business
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5.2/10
License pricing license pricing (if provided by the software vendor)
$495 per license
Hosting
Cloud
Functionality score
6
Fit small business
Fit medium business
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FrontSpin
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
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4/10
License pricing license pricing (if provided by the software vendor)
Has a free version
Hosting
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Functionality score
14
Fit small business
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Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2/10
License pricing license pricing (if provided by the software vendor)
$125 per user/month
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Functionality score
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Fit small business
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ITQlick Score
78/100
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2/10
License pricing license pricing (if provided by the software vendor)
$250 per user/month
Hosting
On premise and Cloud
Functionality score
3
Fit small business
Fit medium business
Fit large business
Software review