Pivotal Tracker Review - why 4.4 stars?

Pivotal Tracker Review
ITQlick Score: 94/100
ITQlick Rating: (4.4/5)
Pricing: 2.8/10 - low cost
Category: Project Management -> Pivotal Tracker
Ranking:Ranked 11 out of 779 Project Management systems
Company: Pivotal Labs
Pricing: starts at $10 per month
Typical customers: Small, medium and large size businesses
Platforms: Desktop, Mobile, Cloud
Links: Pivotal Tracker pricing, Pivotal Tracker alternatives

Shlomi LaviShlomi Lavi / updated: Mar 09, 2022

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What is Pivotal Tracker and its features?

Pivotal Tracker is a cloud-based project management software designed to help software developing teams achieve excellent efficiency and progress. The software comes with features such as:
  • Automatic Planning: Pivotal Tracker provides automated planning that keeps teams in a synergize rhythm.
  • Workspace Management: With this feature, teams can put their projects in order by setting up their perfect space.
  • Project History: Pivotal Tracker helps teams to follow the breadcrumb trail. Teams can view everything happening in a project from day one and see how code changes are mapped to product decisions.
  • Search: Teams can find what they need with a powerful search syntax. They can also save common searches for later or share them with the team.
Pivotal Tracker is a project management software (a product of Pivotal Labs 1989) that started in 2006. The software company is headquartered in San Francisco, California. The parent company (VMware Tanzu Labs) has a workforce of up to 5000 employees.

What is Pivotal Tracker rating?

The rating of Pivotal Tracker is 4.4 stars out of 5 and the total score is 94 out of 100. The rating score is based on our unbiased data-based algo. Learn more - rating methodology page.

Who uses Pivotal Tracker?

The software is a viable product for businesses of all sizes and a wide range of types. It can be deployed in such major industries as retail and wholesale, automation and manufacturing, media and publishing, financial services, education, and others. Some notable clients of the software include MaRS Discovery District, Egeniq, and 4Geeks etc.

Is it easy to use?

Yes, Pivotal Tracker makes it fairly easy to use. This product is user friendly and intuitive.

Is Pivotal Tracker cloud-based?

Yes, they offer cloud based hosting, which means IT resources are retrieved through web-based tools and applications and you don't need to buy servers and additional hardware equipment.

Can it be used on mobile?

Yes, you can access Pivotal Tracker on your mobile/smart phone.

Is Pivotal Tracker the best Project Management system?

Pivotal Tracker is ranked 11 out of 779 software in their category (Project Management systems).

What are their main features and functionalities?

The software features collaboration management services of team and group creation, document management, instant messaging, and RSS feed. For project management, it offers calendar, scheduling, and support for multiple projects. Assistance is offered in the establishment of milestones and creation and plans along with their progress tracking.

Task management services of Pivotal Tracker include grouping of tasks by projects, setting of priorities, to-do lists, and task history management. Other important capabilities include multiple workflows, customizable dashboards, email notifications, budget creation, and custom user interface etc.

What are Pivotal Tracker's pros? (3 Pros)

  • Pivotal Tracker offers optimal integrations
  • The software can work well for little projects and startups
  • Pivotal Tracker enables teams to work on multiple projects simultaneously

What are Pivotal Tracker's cons? (1 cons)

  • Pivotal Tracker does not support the estimation of tasks in hours

Who are their main alternatives?

Pivotal Tracker competes with other project management systems like Jira, Asana, and Wrike. We will compare these project management systems in some specific aspects below.
  • Functionality: Pivotal Tracker offers features like automated planning, tracking, notifications, analytics, search, mention and follow, file sharing, tasks, labels, project history, workspaces management, integrations, etc. When compared to its alternatives, Jira and Pivotal Tracker share similar features like planning, workflow management, tracking, and reporting. Jira offers knowledge management which is lacking in Pivotal Tracker. Wrike offers features lacking in most of the alternatives like enterprise project management, agency project management, project portfolio management, resource management. Asana offers features like Timeline, boards, calendar, app integration, goals, automation, workload, which are available in Pivotal Tracker.
  • Customers/Industries: Pivotal Tracker targets software development teams in non-profit, education, automobile, electrical, retail, etc. Teams in various industries using Pivotal Tracker are Volkswagen, Sundance, DishNetwork, IDEO, etc. Asana targets teams in marketing, overview, operations, and sales. Wrike targets teams in departments like project management, marketing, creative, professional services, product development, company-wide, etc. Teams in companies like Google, okta, Simens, Dell use Wrike. Jira targets teams in departments like Software, Marketing, HR, Legal, Operations, IT, Finance, incident Response, etc. Teams in companies like Square, Cisco, eBay, Visa, and Pfizer use Jira.
  • Cost: According to expert research, Pivotal Tracker is cost-rated 1.4 (where 1-2 is low-cost and 4-5 is high-cost), which means it is a low-cost software amongst its closest alternatives. Pivotal Tracker starts at $10 monthly at a flat rate. Wrike starts at $9.80 per user/month with a free trial and version. Asana starts at $10.99 per user/month billed annually and $13.49 billed monthly with a free trial and version. Jira starts at $7.50 per user/month, and it comes with a free version.
  • Cloud-based/On-premise: Pivotal Tracker and its alternatives are cloud-based.
  • Popularity: Pivotal Tracker is a software product under a subsidiary to VMware (1998) publicly traded on the NYSE under the VMW symbol. Jira by Atlassian (2002) is publicly-traded on the Nasdaq under the team TEAM symbol. Jira is trusted by over 65,000 customers worldwide. Wrike (2007) is a privately held company and trusted by 20,000+ customers.
  • Scalability: Pivotal Tracker and Jira can scale developer teams in startups and small businesses to enterprise businesses.
  • Support: Pivotal Tracker and its alternatives share similar support channels like Chat. Jira, Asana, and Wrike offer an email/help desk, FAQs/forum, and a knowledge base lacking in Pivotal Tracker. Jira and Wrike offer Phone support and 24/7 live rep, lacking in Pivotal Tracker and Asana.

What is the cost of Pivotal Tracker?

Pivotal Tracker comes with a free plan (hosting up to 5 collaborators) and three (3) license pricing options: Startup, Standard, and Enterprise. The free plan comes with Unlimited core features, Unlimited read-only seats, and a 5-project limit.
  • The Startup plan starts at a $10 monthly flat rate.
  • The Standard plan comes at $6.50 per collaborator per month.
  • The cost information for the Enterprise plan is unavailable.
The Startup plan comes with all the features in the free plan, including Unlimited projects and a flat rate structure.

The Standard plan comes with all the features in Startup, including Bundled price structure and Volume discounts. The Enterprise plan comes with every feature in Standard, including Custom price structure, Volume discounts, Single sign-on, Org-visible projects, Full project history, etc.

What is the REAL total cost of implementation? on top of the total cost of licenses which is easy to calculate you need to add the cost of training, customization, data migration, and other "hidden cost". ITQlick pricing score is 2.8 out of 10 (10 is most expensive). You can fine here the REAL total cost breakdown for Pivotal Tracker. You can also find here pricing information from Pivotal Tracker's website.

What should you ask Pivotal Labs during a demo session? (65 questions)

Schedule a demo with Pivotal Tracker and access 65 must ask questions for the vendor while watching Pivotal Tracker in action.

Where Pivotal Tracker is used?

Pivotal Tracker is a project management software designated to help software developer teams evolve collaboration and agile development. Teams who seek to continuously deliver quality software in areas like non-profit, education, automobile, electrical will fit into the project management solutions of Pivotal Tracker. Developer teams using Pivotal Tracker are Guild Education, Humana, ZOLA Electric, SenseGrow, TINT, Whole Whale, 729 Solutions, BBC, Berkeley University of California, Doximity, GetAround, GetSatisfaction, Groupon, IGN, Learnist, NBC, NewRelic, etc.

List of categories

HVAC GPS Tracking
Employee Onboarding
Asset Tracking
Call Tracking
Expense Tracking
Usage Tracking
Project Management
Online Project Management
Task Management
Time Tracking

List of features

Agile Project Management
Document Management
Issue Tracking
Project Management
Resource Management
Task Management

Pivotal Tracker Vs. Alternatives

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Pivotal ...
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$8 per seat/month
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$99 per month
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$12 per user/month

Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.