Plum Review - why 3.2 stars?

Plum Review

ITQlick Score:	75/100
ITQlick Rating:
Pricing:	2.8/10 - low cost
Category:	Pre-employment Testing -> Plum review
Ranking:	Ranked 9 out of 18 Pre-employment Testing systems
Company:	The Plum Group, Inc.
Typical customers:	SMBs
Platforms:	Desktop, Cloud
Links:	Plum pricing, Plum alternatives

Shlomi Lavi / updated: Mar 30, 2022

We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .

Table of Contents

What is Plum?

The Plum provides users with interactive voice response platforms, systems and hosting services allowing them in automating call center and business processes over the phone.

Who is it best for?

The huge number of customers of Plum come from the small (typically has 10 to 100 employees) and medium-sized (typically has 100 to 1,000 employees) businesses that harness the benefits of using the services from the IT, data and web hosting and information related services sector, mainly with the contact center management.

Main features and functionalities

The Plum offers DEV, Fuse+, Insight and VoiceTrends. This solution runs the IVR, messaging, call routing and voice communications that provide users with the tools necessary for the development, measurement and improvement of the voice applications and caller experiences. It can also simplify the deployment and development of mission-critical voice and messaging applications.

Overall, this solution aims to empower the users via having great customer experiences, increasing the optimal efficiency of the business operation and in driving more revenue.

What is the actual cost?

ITQlick pricing score is 2.8 out of 10 (10 is most expensive). Access ITQlick pricing guide for Plum. You can also find here pricing information from Plum's website.

How it stacks up?

Access a head to head analysis of Plum vs alternative software solutions.

ITQlick rating

Score

Pricing

License pricing

Functionality

Review

Compare

Plum

ITQlick rating

3.2/5

Score

75/100

Pricing

2.8/10

License pricing

Pricing not available

Functionality

3

Review

Compare

ProfileXT

ITQlick rating

4.3/5

Score

92/100

Pricing

5.8/10

License pricing

Pricing not available

Functionality

3

Review

ProfileXT review

Compare

ProfileXT Vs Plum

The

ITQlick rating

4.6/5

Score

85/100

Pricing

2.6/10

License pricing

$125 per month

Functionality

4

Review

Compare

ReadySet

ITQlick rating

2.8/5

Score

85/100

Pricing

2/10

License pricing

Pricing not available

Functionality

20

Review

ReadySet review

Compare

ReadySet Vs Plum

HireSelect

ITQlick rating

4.7/5

Score

84/100

Pricing

6.6/10

License pricing

$995 per user/year

Functionality

3

Review

HireSelect review

Compare

HireSelect Vs Plum

Frequently Asked Questions (FAQs)

Is it the best Pre-employment Testing system?

Plum is ranked 9 out of 18 software in their category (Pre-employment Testing systems).

How they are rated on ITQlick?

The rating of Plum is 3.2 stars out of 5 and the total score is 75 out of 100. The rating score is based on our unbiased data-based algo. Learn more - rating methodology page.

Is it an easy to use Software?

Yes, Plum makes it fairly easy to use. This product is user friendly and intuitive.

Is it cloud-based?

Yes, they offer cloud based hosting, which means IT resources are retrieved through web-based tools and applications and you don't need to buy servers and additional hardware equipment.

Can it be used on mobile?

No, currently Plum can't be accessed on mobile, you would need to access it from your computer.

What should we ask during a demo session?

65 questions to ask during a demo session with Plum.

Differences between Plum and alternatives?

The most popular alternatives to Plum in 2024: ProfileXT, The Hire Talent, ReadySet, HireSelect, Pre-Hire 360. Access the complete competitors analysis here - Plum VS Pre-employment Testing Software alternatives.

List of categories

Call Monitoring

Call Center

Auditor - Shlomi Lavi

Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.