ProcessMaker Review - why 4.5 stars?

ProcessMaker Review
ITQlick Score: 75/100
ITQlick Rating: (4.5/5)
Pricing: 10/10 - high cost
Category: Business Process Management (BPM) -> ProcessMaker
Ranking:Ranked 14 out of 31 Business Process Management (BPM) systems
Company: ProcessMaker
Pricing: starts at $1,495 per month
Typical customers: Small, medium and large size businesses
Platforms: Cloud
Links: ProcessMaker pricing, ProcessMaker alternatives

Shlomi LaviShlomi Lavi / updated: Mar 26, 2022

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What is ProcessMaker and its features?

ProcessMaker is an open source cloud based business process management (BPM) and workflow management solution. The analysts can use the drag and drop interface to model approval based workflows. ProcessMaker helps the organizations in automating, designing, and deploying business processes of different scales.

The document builder features enable the user creates electronic receipts, confirmations, invoices letters, and contracts and more. The modeling tool enables the user to build and edit process diagrams using BPMN standards.

The designer can resize and label the process elements and lets the user import as well as export the processes in the BPMN format. The user can build forms and subforms in multi languages even with no knowledge of programming.

The offline access lets the user fill the mobile forms and synchronize data later when they connect online. The supported operating system is a web browser (OS agnostic).

What is ProcessMaker rating?

The rating of ProcessMaker is 4.5 stars out of 5 and the total score is 75 out of 100. The rating score is based on our unbiased data-based algo. Learn more - rating methodology page.

Who uses ProcessMaker?

The typical customers include the following business size: Small, medium and large size businesses.

Is it easy to use?

Yes, ProcessMaker makes it fairly easy to use. This product is user friendly and intuitive.

Is ProcessMaker cloud-based?

Yes, they offer cloud based hosting, which means IT resources are retrieved through web-based tools and applications and you don't need to buy servers and additional hardware equipment.

Can it be used on mobile?

No, currently ProcessMaker can't be accessed on mobile, you would need to access it from your computer.

Is ProcessMaker the best Business Process Management (BPM) system?

ProcessMaker is ranked 14 out of 31 software in their category (Business Process Management (BPM) systems).

Who are their main alternatives?

The two main competitors of ProcessMaker include Decisions and bpm online CRM.

Decisions is a cloud based business process management solution same as Decisions. ProcessMaker BPM Software caters to a variety of verticals including insurance, healthcare, education (higher education and K 12), finance, telecommunications, manufacturing, banking, government, and more whereas Decisions caters to large organizations.

ProcessMaker support is available 24x7 whereas Decisions is available online, 24x7 live and during business hours. ProcessMaker is by ProcessMaker founded in 2000 and based in the US whereas Decisions was founded in 2010 also in the US.

Bpm online CRM and ProcessMaker are both cloud based and can be operated in windows. Bpm online CRM caters to businesses of any size and from any industry whereas ProcessMaker BPM Software caters to a variety of verticals including insurance, healthcare, education government, and more.

ProcessMaker offers 24x7 live support while Bpm online CRM offers 24x7 live support, online and during business hours. ProcessMaker is by ProcessMaker founded in 2000 and based in the US whereas bpm online CRM was founded in 2002 also in the UK.

What is the cost of ProcessMaker?

The cost of license starts at $1,495 per month. On top of the total cost of licenses which is easy to calculate - what is the REAL total cost of implementation? You need to add the cost of training, customization, data migration, and other "hidden cost". ITQlick pricing score is 10 out of 10 (10 is most expensive). You can find here the REAL total cost breakdown for ProcessMaker. You can also find here pricing information from ProcessMaker's website.

What should you ask ProcessMaker during a demo session? (65 questions)

Schedule a demo with ProcessMaker and access 65 must ask questions for the vendor while watching ProcessMaker in action.

Where ProcessMaker is used?

ProcessMaker is ideal for analysts in software companies, education (higher education and K 12), finance, insurance, healthcare, banking, government, manufacturing, telecommunications, and more. It mainly serves the large enterprises in the United States.

List of categories

Process mining
Business Process Management (BPM)
Business Process
Product Lifecycle Management
Process analysis

List of features

Business performance management
Data Mapping
Lifecycle Management
Process Analysis
Process Capturing
Process Change Tracking
Process Modeling & Design
Business Process

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Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.