ProcessMaker Review - why 4.5 stars?

ProcessMaker Review
ITQlick Score: 75/100
ITQlick Rating: (4.5/5)
Pricing: 10/10 - high cost
Category: Business Process Management (BPM) -> ProcessMaker
Ranking:Ranked 14 out of 31 Business Process Management (BPM) systems
Company: ProcessMaker
Pricing: starts at $1,495 per month
Typical customers: Small, medium and large size businesses
Platforms: Cloud
Links: ProcessMaker pricing, ProcessMaker alternatives

Shlomi LaviShlomi Lavi / updated: Feb 22, 2021

We publish unbiased reviews, our opinions are our own and are not influenced by payments from advertisers. Learn more in our advertiser disclosure.

What is ProcessMaker?

ProcessMaker is an open source cloud based business process management (BPM) and workflow management solution. The analysts can use the drag and drop interface to model approval based workflows. ProcessMaker helps the organizations in automating, designing, and deploying business processes of different scales.

The document builder features enable the user creates electronic receipts, confirmations, invoices letters, and contracts and more. The modeling tool enables the user to build and edit process diagrams using BPMN standards.

The designer can resize and label the process elements and lets the user import as well as export the processes in the BPMN format. The user can build forms and subforms in multi languages even with no knowledge of programming.

The offline access lets the user fill the mobile forms and synchronize data later when they connect online. The supported operating system is a web browser (OS agnostic).

What is ProcessMaker rating? ()

The rating of ProcessMaker is 4.5 stars out of 5 and the total score is 75 out of 100. The ratings are based on our unbiased experts. Learn more in our rating methodology page

Who are ProcessMaker's typical customers?

The typical customers include the following business size: Small, medium and large size businesses.

Is ProcessMaker the best Business Process Management (BPM)?

ProcessMaker is ranked 14 out of 31 software in their category (Business Process Management (BPM) systems).

Who are their main alternatives?

The two main competitors of ProcessMaker include Decisions and bpm online CRM.

Decisions is a cloud based business process management solution same as Decisions. ProcessMaker BPM Software caters to a variety of verticals including insurance, healthcare, education (higher education and K 12), finance, telecommunications, manufacturing, banking, government, and more whereas Decisions caters to large organizations.

ProcessMaker support is available 24x7 whereas Decisions is available online, 24x7 live and during business hours. ProcessMaker is by ProcessMaker founded in 2000 and based in the US whereas Decisions was founded in 2010 also in the US.

Bpm online CRM and ProcessMaker are both cloud based and can be operated in windows. Bpm online CRM caters to businesses of any size and from any industry whereas ProcessMaker BPM Software caters to a variety of verticals including insurance, healthcare, education government, and more.

ProcessMaker offers 24x7 live support while Bpm online CRM offers 24x7 live support, online and during business hours. ProcessMaker is by ProcessMaker founded in 2000 and based in the US whereas bpm online CRM was founded in 2002 also in the UK.

What is the cost of ProcessMaker?

The cost of license starts at $1,495 per month. On top of the total cost of licenses which is easy to calculate - what is the REAL total cost of implementation? You need to add the cost of training, customization, data migration, and other "hidden cost". ITQlick pricing score is 10 out of 10 (10 is most expensive). Find here the REAL total cost breakdown for ProcessMaker

What should you ask ProcessMaker during a demo session? (65 questions)

Schedule a demo with ProcessMaker and access 65 must ask questions for the vendor while watching ProcessMaker in action.

Is it the right software for you?

ProcessMaker is ideal for analysts in software companies, education (higher education and K 12), finance, insurance, healthcare, banking, government, manufacturing, telecommunications, and more. It mainly serves the large enterprises in the United States.

ProcessMaker's list of categories:

Process mining
Business Process Management (BPM)
Business Process
Product Lifecycle Management
Process analysis

ProcessMaker's list of features:

Business performance management
Data Mapping
Lifecycle Management
Process Analysis
Process Capturing
Process Change Tracking
Process Modeling & Design
Business Process

ProcessMaker Vs. Alternatives

ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
Score ITQlick Score is a 1 to 100 score, based on pricing, and functionality Vs. alternative solutions
Pricing pricing Score is a 1 to 10 score, based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality
Review
Compare
ProcessMaker
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
Score
75/100
Pricing Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
10/10
License pricing license pricing (if provided by the software vendor)
$1,495 per month
Functionality
13
Review
ProcessMaker review
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Savvion
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
Score
92/100
Pricing Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
5/10
License pricing license pricing (if provided by the software vendor)
$49 per license
Functionality
4
Review
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QPR
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
Score
89/100
Pricing Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
6.8/10
License pricing license pricing (if provided by the software vendor)
$464 per license
Functionality
6
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Bosch
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
Score
88/100
Pricing Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
4.2/10
License pricing license pricing (if provided by the software vendor)
Pricing not available
Functionality
4
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bpm’online
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
Score
85/100
Pricing Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2.6/10
License pricing license pricing (if provided by the software vendor)
$35 per user/month
Functionality
3
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bpm’online Vs ProcessMaker
Author
Shlomi Lavi - admin

Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.