Provide Support Live Chat Review - why 4.6 stars?

Provide Support Live Chat Review
ITQlick Score: 72/100
ITQlick Rating:
Pricing: 2.6/10 - low cost
Category: Chat -> Provide Support Live Chat review
Ranking:Ranked 29 out of 45 Chat systems
Company: Provide Support, LLC
Pricing: starts at $15 per user/month
Typical customers: Small, medium and large size businesses
Platforms: Desktop, Mobile, Cloud
Links: Provide Support Live Chat pricing, Provide Support Live Chat alternatives
Shlomi LaviShlomi Lavi / updated: Apr 19, 2022

We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .

What is Provide Support Live Chat?

Provide Support Live Chat is a web based customer support solution for businesses of all sizes. It offers such capabilities as real-time visitor monitoring, customization and branding, spell checking, and others. The software was designed and launched by Provide Support LLC headquartered in New York, United States.

Who is it best for?

The software is a useful solution for businesses of all sizes and a wide range of types. It can be used in a variety of major industries and domains including retail and wholesale, technology and IT services, financial and legal services, healthcare and hospitality, and others. Some notable clients of the software include Princeton University, Carlton Hotel Group, City of Las Vegas, and others.

Main features and functionalities

The software offers live chat capabilities of proactive chats, chat transcripts, operator to operator chats, call transfer, management of multiple chats simultaneously, and easy integration with the website. It comes with native operator console offers sound alerts and operator profiles.

Provide Support Live Chat offers real-time visitor monitoring and maintains a visitor list along with geo-location map. Other important capabilities include navigation history, customization and branding, automatic spell checking for 12 languages, leave-a-message form, and others.

What is the actual cost?

The cost of license starts at $15 per user/month. ITQlick pricing score is 2.6 out of 10 (10 is most expensive). Access ITQlick pricing guide for Provide Support Live Chat. You can also find here pricing information from Provide Support Live Chat's website.

How it stacks up?

Access a head to head analysis of Provide Support Live Chat vs alternative software solutions.
ITQlick rating
Score
Pricing
License pricing
Functionality
Review
Compare
Provide ...
ITQlick rating
4.6/5
Score
72/100
Pricing
2.6/10
License pricing
$15 per user/month
Functionality
3
Compare
Olark
ITQlick rating
4.6/5
Score
91/100
Pricing
2.4/10
License pricing
$29 per seat/month
Functionality
5
Review
Pure Cha...
ITQlick rating
4.6/5
Score
90/100
Pricing
2.8/10
License pricing
$39 per month
Functionality
5
Chatra
ITQlick rating
4.8/5
Score
90/100
Pricing
3/10
License pricing
$17 per agent/month
Functionality
14
Review
WhosOn
ITQlick rating
4.1/5
Score
90/100
Pricing
4/10
License pricing
$33 per user/month
Functionality
5
Review

Frequently Asked Questions (FAQs)

Is it the best Chat system?

Provide Support Live Chat is ranked 29 out of 45 software in their category (Chat systems).

How they are rated on ITQlick?

The rating of Provide Support Live Chat is 4.6 stars out of 5 and the total score is 72 out of 100. The rating score is based on our unbiased data-based algo. Learn more - rating methodology page.

Is it an easy to use Software?

Yes, Provide Support Live Chat makes it fairly easy to use. This product is user friendly and intuitive.

Is it cloud-based?

Yes, they offer cloud based hosting, which means IT resources are retrieved through web-based tools and applications and you don't need to buy servers and additional hardware equipment.

Can it be used on mobile?

Yes, you can access Provide Support Live Chat on your mobile/smart phone.

Differences between Provide Support Live Chat and alternatives?

The most popular alternatives to Provide Support Live Chat in 2024: Olark, Pure Chat, Chatra, WhosOn, BirdEye. Access the complete competitors analysis here - Provide Support Live Chat VS Chat Software alternatives.

List of categories

Customer Service
Website Monitoring
Chat

Auditor - Shlomi Lavi

Website Linkedin profile Facebook Twitter

Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.