PunchTab Review - why 3.1 stars?

Shlomi Lavi / updated: Aug 18, 2019

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What is PunchTab?

PunchTab is a social media management solution that can help companies to engage users in all the supported channels seamlessly. The software can track more than 50 behaviors on your social channels, website and other places and make it possible to engage users based on those behaviors for building loyalty.

PunchTab is a Silicon Valley based company founded back in 2011 and is popular among companies for driving business success by incentivizing user behavior.

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Who is it best for?

PunchTab is suitable for agencies, brands and enterprise organizations related to manufacturing, financial, retail, high tech and insurance. Nokia, eBay and Heinz are some of the clients of PunchTab.

Main features and functionalities

PunchTab comes with tracking more than 50 behaviors from user’s website, social channels, direct marketing solutions, mobile platforms and eCommerce, campaign creating, integration with apps, geo-targeting and receipt scanning features. Users can focus on only the programs and channels that matters to them using the strategic insights provided by PunchTab.

What is the actual cost?

The cost of license starts at $99 per user/month. ITQlick pricing score is 6.2 out of 10 (10 is most expensive). Access ITQlick pricing guide for PunchTab.

Pros

• PunchTab is easy to use and users can go up and running in about five minutes
• PunchTab supports integration with a wide range of apps including Marketo, Wordpress and Exact Target
• The customer support of this social media management solution offers email and online support for users

Cons

• PunchTab offers limited options for adding custom data collection fields comparing to other similar tools
• Choosing the right loyalty program in PunchTab can be confusing for some users
• The customer support of PunchTab doesn’t offer any live chat option for customers

How it stacks up?

Access a head to head analysis of PunchTab vs alternative software solutions.

Frequently Asked Questions (FAQs)