QLess Review - why 4.2 stars?

Shlomi Lavi / updated: May 06, 2022

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What is QLess?

QLess is an appointment scheduling app that allows businesses to practice social distancing without compromising their services to customers. The software brings efficiency into customers experience by eliminating lines, speeding up transactions, and emptying lobbies. Its interactive appointments and digital queuing system can help give customers flexibility and avoid waiting room congestion. Given this, customers will be able to get information on their wait time and arrival via SMS or on the app.

Some key features on QLess are queue management, tracking & reporting, customer feedback, and dashboards. The software company, QLess Inc, is an information technology and services company with a workforce of over 70 employees. The company is headquartered in Pasadena, California, United States. Among their awards is an Achievement Award from the National Association of Counties.

Who is it best for?

The typical customers include the following business size: Small, medium and large size businesses.

What is the actual cost?

The cost of license starts at $60 per user/month. ITQlick pricing score is 5.4 out of 10 (10 is most expensive). Access ITQlick pricing guide for QLess. You can also find here pricing information from QLess's website.

Pros

• QLess is a highly scalable solution that can handle large booking and queue management operations
• The platform is generally easy to use and has a robust feature set
• On QLess, members can easily join an existing queue or book a new appointment with one click
• The software supports businesses in multiple industries
• It helps move queue lines faster

Cons

• QLess may be too pricey for smaller businesses with appointment scheduling needs
• The software does not have a testing environment
• QLess does not have a free plan like some of its leading competitors

How it stacks up?

Access a head to head analysis of QLess vs alternative software solutions.

Frequently Asked Questions (FAQs)

Is QLess right for you or your business?

QLess is a cloud-based appointment scheduling and queue management solution. The platform is suitable for businesses of all sizes and cuts across several industries like education, retail, logistics, and healthcare. Some notable clients that use QLess include South Seattle College, Minneapolis-Saint Paul International Airport, and FISH Technologies.