QLess Review - why 4.2 stars?

QLess Review
ITQlick Score: 89/100
ITQlick Rating: (4.2/5)
Pricing: 5.4/10 - average cost
Category: Appointment Scheduling -> QLess
Ranking:Ranked 2 out of 57 Appointment Scheduling systems
Company: QLess Inc.
Pricing: starts at $60 per user/month
Typical customers: Small, medium and large size businesses
Platforms: Desktop, Mobile
Links: QLess pricing, QLess alternatives

Shlomi LaviShlomi Lavi / updated: May 06, 2022

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What is QLess and its features?

QLess is an appointment scheduling app that allows businesses to practice social distancing without compromising their services to customers. The software brings efficiency into customers experience by eliminating lines, speeding up transactions, and emptying lobbies. Its interactive appointments and digital queuing system can help give customers flexibility and avoid waiting room congestion. Given this, customers will be able to get information on their wait time and arrival via SMS or on the app.

Some key features on QLess are queue management, tracking & reporting, customer feedback, and dashboards. The software company, QLess Inc, is an information technology and services company with a workforce of over 70 employees. The company is headquartered in Pasadena, California, United States. Among their awards is an Achievement Award from the National Association of Counties.

What is QLess rating?

The rating of QLess is 4.2 stars out of 5 and the total score is 89 out of 100. The rating score is based on our unbiased data-based algo. Learn more - rating methodology page.

Who uses QLess?

The typical customers include the following business size: Small, medium and large size businesses.

Is it easy to use?

Yes, QLess makes it fairly easy to use. This product is user friendly and intuitive.

Is QLess cloud-based?

No, the software in not cloud based so you would need to install it locally and connect it directly to a server.

Can it be used on mobile?

Yes, you can access QLess on your mobile/smart phone.

Is QLess the best Appointment Scheduling system?

QLess is ranked 2 out of 57 software in their category (Appointment Scheduling systems).

What are QLess's pros? (5 Pros)

  • QLess is a highly scalable solution that can handle large booking and queue management operations
  • The platform is generally easy to use and has a robust feature set
  • On QLess, members can easily join an existing queue or book a new appointment with one click
  • The software supports businesses in multiple industries
  • It helps move queue lines faster

What are QLess's cons? (3 cons)

  • QLess may be too pricey for smaller businesses with appointment scheduling needs
  • The software does not have a testing environment
  • QLess does not have a free plan like some of its leading competitors

Who are their main alternatives?

QLess is an online appointment scheduling solution, and its top alternatives in this category include Acuity Scheduling, Calendly, YouCanBook.me, and Doodle. In the categories listed below, QLess is compared to its leading competitors:
  • Cloud/On-premise: QLess is a fully cloud-based appointment scheduling solution with a mobile app version. In comparison, all top alternatives of QLess are fully web-based software solutions.
  • Cost: QLess pricing is not disclosed, and no free trial or version is available. Doodle pricing starts at $6.95 per user per month, Acuity Scheduling pricing starts at $14 per month, Calendly pricing starts at $8 per seat per month, and YouCanBook.me pricing is fixed at $9 per calendar per month. All pricing plans are billed annually, and all top alternatives of QLess offer free trials. Also, YouCanBook.me, Doodle, and Calendly have free forever plans.
  • Customers/Industries: QLess provides appointment scheduling solutions to businesses of all sizes across several industry verticals like education, logistics, government, retail, healthcare, and event planning. In comparison, all top QLess alternatives target similar customers and industries. Additionally, Calendly targets clients in sales and recruiting, Doodle targets freelancers and nonprofits, and Acuity Scheduling targets the beauty & wellness industry.
  • Functionality: QLess offers several features including dashboard, calendar, remote join, and bi-directional communication. Compared to its top alternatives, QLess does not have any tool that supports website embedding like Calendly and YouCanBook.me and a payments integration like Acuity Scheduling.
  • Popularity: QLess has helped over 100 million people book appointments, and serves over 1,000 locations globally. In comparison, Acuity Scheduling supports over 100,000 businesses, Calendly has over 10 million users globally, over 70,000 businesses use Doodle, and YouCanBook.me has handled over 80 million bookings all time.
  • Scalability: QLess is a highly scalable appointment scheduling platform that can handle small and large booking operations. In comparison, all the leading alternatives of QLess are equally scalable software solutions.
  • Support: Users of QLess can access support through the following channels: a live chat representative, FAQs, and a knowledge base. Compared to its top alternatives, QLess does not offer email support which is available on all its top alternatives. Acuity Scheduling and Calendly offer support via community forums unavailable on QLess.

What is the cost of QLess?

The cost of license starts at $60 per user/month. On top of the total cost of licenses which is easy to calculate - what is the REAL total cost of implementation? You need to add the cost of training, customization, data migration, and other "hidden cost". ITQlick pricing score is 5.4 out of 10 (10 is most expensive). You can find here the REAL total cost breakdown for QLess. You can also find here pricing information from QLess's website.

What should you ask QLess Inc. during a demo session? (65 questions)

Schedule a demo with QLess and access 65 must ask questions for the vendor while watching QLess in action. Visit the vendor's website here.

Where QLess is used?

QLess is a cloud-based appointment scheduling and queue management solution. The platform is suitable for businesses of all sizes and cuts across several industries like education, retail, logistics, and healthcare. Some notable clients that use QLess include South Seattle College, Minneapolis-Saint Paul International Airport, and FISH Technologies.

List of categories

Appointment Scheduling
Scheduling
Professional Services Automation

QLess Vs. Alternatives

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TimeTap
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MyAppointments
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3

Author

Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.