Que Centre Maintenance Review - why 4.7 stars?

Que Centre Maintenance Management Review
ITQlick Score: 78/100
ITQlick Rating: (4.7/5)
Pricing: 5.2/10 - average cost
Category: Maintenance -> Que Centre Maintenance
Ranking:Ranked 91 out of 272 Maintenance systems
Company: Que Centre
Pricing: starts at $60 per month
Typical customers: Small businesses and start ups
Platforms: Desktop
Links: Que Centre Maintenance pricing, Que Centre Maintenance alternatives

Shlomi LaviShlomi Lavi / updated: Apr 30, 2022

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What is Que Centre Maintenance and its features?

Que Centre Maintenance Management (QCMM) provides a Computerized Maintenance Management Solution. The software combines facility management, asset management and maintenance management in one product.

Que Center is a division of C&S Companies whose focus is on the provision of maintenance management systems that can be tailored for smaller customers, but within a cost effective solution. The company has over forty five years of experience in the facility management and maintenance sector, which allows it to bring industry best practices to the solutions it provides its customers.

What is Que Centre Maintenance rating?

The rating of Que Centre Maintenance is 4.7 stars out of 5 and the total score is 78 out of 100. The rating score is based on our unbiased data-based algo. Learn more - rating methodology page.

Who uses Que Centre Maintenance?

QCMM is a cross industry product that includes sectors such as education, healthcare, banking, aviation and industrial companies. The product is designed for small to mid-range companies and is provided as a cloud based solution.

The product is suited for Facility Managers, Maintenance Managers as well as Business Managers who are looking to provide an efficient work-place by optimizing the maintenance process in the organization. QCMM supports this by providing a preventive maintenance facility to ensure asset downtimes are minimized and lifecycles are extended. The product is offered as a cloud based solution which requires no technology investment or software maintenance, but provides a rapid deployment path. This is useful for companies looking for a cost effective solution that gives a quick Return on Investment (ROI).

Additionally QCMM is based on a modular architecture so customers can choose which modules they require and integrate the remaining ones at a later stage based on requirements. This is a useful feature for companies looking to limit their investment to those modules suited for their requirements. In this way QCMM is well suited for small and mid-size companies that are sensitive to the financials of any software purchase.

Customers of QCMM include TLC Health Network, Ferro Corporation, Lifetime Assistance and West Irondequoit School District.

Is it easy to use?

Yes, Que Centre Maintenance makes it fairly easy to use. This product is user friendly and intuitive.

Is Que Centre Maintenance cloud-based?

No, the software in not cloud based so you would need to install it locally and connect it directly to a server.

Can it be used on mobile?

No, currently Que Centre Maintenance can't be accessed on mobile, you would need to access it from your computer.

Is Que Centre Maintenance the best Maintenance system?

Que Centre Maintenance is ranked 91 out of 272 software in their category (Maintenance systems).

What are their main features and functionalities?

There is a Work Order module which allows the creation, updating, tracking, approval and completion of job orders in the system through an automated workflow so that maintenance requests are efficiently handled. Along with this is a Preventive Maintenance module to schedule regular maintenance tasks using an inbuilt maintenance calendar, so that automated alerts as well as work flow events can be triggered based on user specified rules.

In addition customers can access an Asset Management module to track all assets to determine usability, location, depreciated values, and asset history as well as retirement schedules. This includes support for ordering spare parts or following up on warranties, as well as uploading maintenance procedures to make the maintenance process more effective.

QCMM also has an Inventory module which can help customers optimize inventory levels to reduce costs while ensuring maintenance requirements are met. This includes support for inventory kits for product assembly, as well as automated part re-orders when minimum inventory levels are crossed. Finally there is a detailed reporting module available with support for maintenance dashboards to track productivity and costs.

What are Que Centre Maintenance's pros? (5 Pros)

  • QCMM supports user driven customization of the product
  • The product is offered as a cloud based solution which requires no technology investment or software maintenance
  • QCMM is based on a modular architecture so customers can choose which modules they require and integrate the remaining ones at a later stage based on requirements
  • Preventive Maintenance to reduce asset down time and extend its lifecycle is supported by QCMM
  • The solution has two versions scaled for the requirements of Small and Mid-Sized companies

What are Que Centre Maintenance's cons? (5 cons)

  • QCMM does not offer a free trial or guarantee period for its product
  • The product is not focused on customers in the Enterprise sector
  • The solution does not include social collaboration tools
  • Mobile device access of the application is not supported currently by QCMM
  • QCMM does not include advanced Business Analytics and Intelligence tools

Who are their main alternatives?

The major competitors for Que Center Maintenance Management are Maintenance 5000 and NetFacilities CMMS.

Maintenance 5000 provides facility maintenance management software which is web-based and accessible via mobile devices as well. The product has APIs which allow it to connect to most enterprise applications, and includes a help desk to manage customer enquiries and maintenance requests. Other features include support for service level agreements to monitor delivery KPIs as well as a resource scheduler which matches technicians to work orders based on an analysis of their registered skills and certifications.

Que Center on the other hand unlike Maintenance 5000 has a modular architecture for customers to avail of only the functions they need, while ensuring their business processes are mapped to the automated workflows within the system. Additionally although the product includes many of the same features of Maintenance 5000, it also provides an asset management module to track equipment lifecycles along with inventory management to ensure spare parts allocation are in line with project maintenance demand.

Another option is provided by NetFacilities CMMS which is also workflow based but delivered in the cloud. The product provides additional features such as maintenance & material cost tracking, as well as resource expenses to determine service profitability. There is also an asset monitor feature which through connectors with equipment control software can monitor status and determine if preventive maintenance is required to prevent future breakdowns.

In comparison while Que Center also addresses preventive maintenance requirements, the product includes a knowledge base as well of product technical information & solutions for easy reference by technicians.

What is the cost of Que Centre Maintenance?

The cost of license starts at $60 per month. On top of the total cost of licenses which is easy to calculate - what is the REAL total cost of implementation? You need to add the cost of training, customization, data migration, and other "hidden cost". ITQlick pricing score is 5.2 out of 10 (10 is most expensive). You can find here the REAL total cost breakdown for Que Centre Maintenance.

What should you ask Que Centre during a demo session? (65 questions)

Schedule a demo with Que Centre Maintenance and access 65 must ask questions for the vendor while watching Que Centre Maintenance in action.

List of categories

Asset Tracking
Aviation Maintenance
CMMS
Asset Tracking
Equipment Maintenance
Preventive Maintenance
Web-Based CMMS
Work Order Management

List of features

Customizable Reports
Equipment Maintenance
Maintenance Scheduling
Multiple Locations
Preventive Maintenance

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Author

Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.