Que Centre Maintenance Review - why 4.7 stars?

Shlomi Lavi / updated: Apr 30, 2022

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What is Que Centre Maintenance?

Que Centre Maintenance Management (QCMM) provides a Computerized Maintenance Management Solution. The software combines facility management, asset management and maintenance management in one product.

Que Center is a division of C&S Companies whose focus is on the provision of maintenance management systems that can be tailored for smaller customers, but within a cost effective solution. The company has over forty five years of experience in the facility management and maintenance sector, which allows it to bring industry best practices to the solutions it provides its customers.

Who is it best for?

QCMM is a cross industry product that includes sectors such as education, healthcare, banking, aviation and industrial companies. The product is designed for small to mid-range companies and is provided as a cloud based solution.

The product is suited for Facility Managers, Maintenance Managers as well as Business Managers who are looking to provide an efficient work-place by optimizing the maintenance process in the organization. QCMM supports this by providing a preventive maintenance facility to ensure asset downtimes are minimized and lifecycles are extended. The product is offered as a cloud based solution which requires no technology investment or software maintenance, but provides a rapid deployment path. This is useful for companies looking for a cost effective solution that gives a quick Return on Investment (ROI).

Additionally QCMM is based on a modular architecture so customers can choose which modules they require and integrate the remaining ones at a later stage based on requirements. This is a useful feature for companies looking to limit their investment to those modules suited for their requirements. In this way QCMM is well suited for small and mid-size companies that are sensitive to the financials of any software purchase.

Customers of QCMM include TLC Health Network, Ferro Corporation, Lifetime Assistance and West Irondequoit School District.

Main features and functionalities

There is a Work Order module which allows the creation, updating, tracking, approval and completion of job orders in the system through an automated workflow so that maintenance requests are efficiently handled. Along with this is a Preventive Maintenance module to schedule regular maintenance tasks using an inbuilt maintenance calendar, so that automated alerts as well as work flow events can be triggered based on user specified rules.

In addition customers can access an Asset Management module to track all assets to determine usability, location, depreciated values, and asset history as well as retirement schedules. This includes support for ordering spare parts or following up on warranties, as well as uploading maintenance procedures to make the maintenance process more effective.

QCMM also has an Inventory module which can help customers optimize inventory levels to reduce costs while ensuring maintenance requirements are met. This includes support for inventory kits for product assembly, as well as automated part re-orders when minimum inventory levels are crossed. Finally there is a detailed reporting module available with support for maintenance dashboards to track productivity and costs.

What is the actual cost?

The cost of license starts at $60 per month. ITQlick pricing score is 5.2 out of 10 (10 is most expensive). Access ITQlick pricing guide for Que Centre Maintenance.

Pros

• QCMM supports user driven customization of the product
• The product is offered as a cloud based solution which requires no technology investment or software maintenance
• QCMM is based on a modular architecture so customers can choose which modules they require and integrate the remaining ones at a later stage based on requirements
• Preventive Maintenance to reduce asset down time and extend its lifecycle is supported by QCMM
• The solution has two versions scaled for the requirements of Small and Mid-Sized companies

Cons

• QCMM does not offer a free trial or guarantee period for its product
• The product is not focused on customers in the Enterprise sector
• The solution does not include social collaboration tools
• Mobile device access of the application is not supported currently by QCMM
• QCMM does not include advanced Business Analytics and Intelligence tools

How it stacks up?

Access a head to head analysis of Que Centre Maintenance vs alternative software solutions.

Frequently Asked Questions (FAQs)