Quetzal Review - why 4.5 stars?

Shlomi Lavi / updated: May 18, 2022

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What is Quetzal?

Quetzal is a cloud-based software developed to offer a platform for retailing in a specialized field. The software works well in small-sized businesses and medium-sized businesses dealing with items such as fashion, leather goods, and gift shops. Quetzal helps fashion businesses find and maintain their customers through, knowing the customers, rewarding their loyalty, sharing love with them and responding to trends immediately.

Some features of quetzal include customer accounts profile, loyalty program, discount management, and gift card management. Quetzal is the company that produces and distributes quetzal software. It is located in Canada and was founded in 2012.

Who is it best for?

Quetzal’s POS solution is specifically designed for shoe and clothing retailers as said earlier. It can be used by independent and small shop owners with up to 10 locations support.

The software is available in multiple language including English, Malay, Turkish, Spanish and French and is available for 16 countries at the moment including United States, India, United Kingdom, France and Austria.

Main features and functionalities

Quetzal is completely cloud based and also offers an iOS app for iPad to help users manage their POS solution on the go. The software is built on API architecture to give users flexibility and to offer dozens of different payment system support along with other 3rd party apps. Some of the key features of Quetzal are: item management, scancode for each color/size, inventory tracking per color/size, multi-location reports, inventory adjustment, terminal and filterable reports, mass adjust inventory and history reports.

The powerful customer tracking feature can help users to know who they are, what they want and how much they spend in real-time including their favorite colors and sizes. Users can also monitor the things that are selling fast and help you to buy those products to ensure that you don’t run out of stock. The powerful real-time customer information management feature is also great for increasing sales. The POS solution supports controlling up to 10 locations with real-time information availability.

What is the actual cost?

The cost of license starts at $75 per month. ITQlick pricing score is 2.6 out of 10 (10 is most expensive). Access ITQlick pricing guide for Quetzal. You can also find here pricing information from Quetzal's website.

Pros

• Quetzal is affordable compared to other alternatives
• The software is easy to use and install
• The software is flexible to meet arising needs
• The point of sale solution offers no commitment free demo for interested users
• The point of sale comes with a mobile dedicated app for iPad to give users access to POS system on the go

Cons

• The customer care takes time to respond
• Quetzal is not easily integrated with other apps
• The POS solution of Quetzal is buggy and not well polished according to some customers
• The color and size matrices feature is only available for Plus plan users
• The lite version of this POS system can be only used by one user and offers limited matrix items

How it stacks up?

Access a head to head analysis of Quetzal vs alternative software solutions.

Frequently Asked Questions (FAQs)

Is Quetzal right for you or your business?

Quetzal software is designed to fit retailers both small-sized retailers and medium-sized retailers dealing majorly with fashion. Retailer shops dealing with shoes, jewelry, cosmetics, toy stores, and fragrances can use the software to manage their operations.