Quetzal Review - why 4.5 stars?

Quetzal Review
ITQlick Score: 84/100
ITQlick Rating: (4.5/5)
Pricing: 2.6/10 - low cost
Category: Point of sale -> Quetzal
Ranking:Ranked 14 out of 75 Point of sale systems
Company: Quetzal
Pricing: starts at $75 per month
Typical customers: Small businesses and start ups
Platforms: Desktop, Mobile, Cloud
Links: Quetzal pricing, Quetzal alternatives

Shlomi LaviShlomi Lavi / updated: May 18, 2022

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What is Quetzal and its features?

Quetzal is a cloud-based software developed to offer a platform for retailing in a specialized field. The software works well in small-sized businesses and medium-sized businesses dealing with items such as fashion, leather goods, and gift shops. Quetzal helps fashion businesses find and maintain their customers through, knowing the customers, rewarding their loyalty, sharing love with them and responding to trends immediately.

Some features of quetzal include customer accounts profile, loyalty program, discount management, and gift card management. Quetzal is the company that produces and distributes quetzal software. It is located in Canada and was founded in 2012.

What is Quetzal rating?

The rating of Quetzal is 4.5 stars out of 5 and the total score is 84 out of 100. The rating score is based on our unbiased data-based algo. Learn more - rating methodology page.

Who uses Quetzal?

Quetzal’s POS solution is specifically designed for shoe and clothing retailers as said earlier. It can be used by independent and small shop owners with up to 10 locations support.

The software is available in multiple language including English, Malay, Turkish, Spanish and French and is available for 16 countries at the moment including United States, India, United Kingdom, France and Austria.

Is it easy to use?

Yes, Quetzal makes it fairly easy to use. This product is user friendly and intuitive.

Is Quetzal cloud-based?

Yes, they offer cloud based hosting, which means IT resources are retrieved through web-based tools and applications and you don't need to buy servers and additional hardware equipment.

Can it be used on mobile?

Yes, you can access Quetzal on your mobile/smart phone.

Is Quetzal the best Point of sale system?

Quetzal is ranked 14 out of 75 software in their category (Point of sale systems).

What are their main features and functionalities?

Quetzal is completely cloud based and also offers an iOS app for iPad to help users manage their POS solution on the go. The software is built on API architecture to give users flexibility and to offer dozens of different payment system support along with other 3rd party apps. Some of the key features of Quetzal are: item management, scancode for each color/size, inventory tracking per color/size, multi-location reports, inventory adjustment, terminal and filterable reports, mass adjust inventory and history reports.

The powerful customer tracking feature can help users to know who they are, what they want and how much they spend in real-time including their favorite colors and sizes. Users can also monitor the things that are selling fast and help you to buy those products to ensure that you don’t run out of stock. The powerful real-time customer information management feature is also great for increasing sales. The POS solution supports controlling up to 10 locations with real-time information availability.

What are Quetzal's pros? (5 Pros)

  • Quetzal is affordable compared to other alternatives
  • The software is easy to use and install
  • The software is flexible to meet arising needs
  • The point of sale solution offers no commitment free demo for interested users
  • The point of sale comes with a mobile dedicated app for iPad to give users access to POS system on the go

What are Quetzal's cons? (5 cons)

  • The customer care takes time to respond
  • Quetzal is not easily integrated with other apps
  • The POS solution of Quetzal is buggy and not well polished according to some customers
  • The color and size matrices feature is only available for Plus plan users
  • The lite version of this POS system can be only used by one user and offers limited matrix items

Who are their main alternatives?

The two main competitors of quetzal are talech and booker. Unlike quetzal which is a cloud-based software, talech is both a cloud-based and on-premise software. Talech is designed to work in retail shops of small and medium sizes but in all fields, unlike quetzal which works in small-sized and medium-sized retail businesses dealing only with fashion. Some features of talech include restaurant POS and electronic signature while those of quetzal include loyalty program and gift card management.

Online review shows that talech rating is 4.0 while the rating of quetzal is 4.5. While quetzal is a cloud-based software, booker is on-premise business software.

Booker is designed to work well in small-sized salons that are willing to grow while quetzal works well in small-sized and medium-sized fashion businesses. Some features of booker include multi-location and eCommerce integration while those of quetzal include discount management and gift card management. Online review shows that the rating of booker is 4.2 while the rating of quetzal is 4.5.

What is the cost of Quetzal?

The cost of license starts at $75 per month. On top of the total cost of licenses which is easy to calculate - what is the REAL total cost of implementation? You need to add the cost of training, customization, data migration, and other "hidden cost". ITQlick pricing score is 2.6 out of 10 (10 is most expensive). You can find here the REAL total cost breakdown for Quetzal. You can also find here pricing information from Quetzal's website.

What should you ask Quetzal during a demo session? (65 questions)

Schedule a demo with Quetzal and access 65 must ask questions for the vendor while watching Quetzal in action. Visit the vendor's website here.

Where Quetzal is used?

Quetzal software is designed to fit retailers both small-sized retailers and medium-sized retailers dealing majorly with fashion. Retailer shops dealing with shoes, jewelry, cosmetics, toy stores, and fragrances can use the software to manage their operations.

List of categories

Inventory Management
Barcode Scanning
Retail & POS
Clothing Store Inventory POS
iPad POS
Point of sale
Retail
Retail Analytics POS
Retail Inventory POS
Retail Management POS
eCommerce

List of features

eCommerce
Inventory Management
Mobile POS Capability
Print Receipt
Receipt Notes
Reporting
Retail & POS
Point of sale

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Author

Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.