QwikDial Review - why 4.7 stars?

QwikDial Review
ITQlick Score: 81/100
ITQlick Rating:
Pricing: 2/10 - low cost
Category: Call Center -> QwikDial review
Ranking:Ranked 48 out of 240 Call Center systems
Company: DAKCS
Pricing: starts at $0.06 per month
Typical customers: Small businesses and start ups
Platforms: Desktop, Mobile, Cloud
Links: QwikDial pricing, QwikDial alternatives
Shlomi LaviShlomi Lavi / updated: Jul 31, 2022

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What is QwikDial?

QwikDial is a call center software with a toolset to help streamline business processes. With the software, users can manage inbound call flow processes and keep up compliance for payment authorizations. In general, QwikDial provides an intuitive system to help businesses cut operations costs and increase productivity.

Some of the key features of QwikDial are accounts receivable management, dialing solutions, bill & document presentment, and credit card & ACH processing. The software is a product of DAKCs, a computer software company with a workforce of over 50 employees. The company was founded in 1981 and is headquartered at Ogden, Utah, United States.

Who is it best for?

The typical customers include the following business size: Small businesses and start ups.

What is the actual cost?

The cost of license starts at $0.06 per month. ITQlick pricing score is 2 out of 10 (10 is most expensive). Access ITQlick pricing guide for QwikDial. You can also find here pricing information from QwikDial's website.

Pros

  • Onboarding on QwikDial is easy
  • It provides statistics in real-time
  • Integration with other systems is seamless
  • Upgrade to use more lines does not require any additional hardware

Cons

  • It can not modify multiple campaigns at the same time

How it stacks up?

Access a head to head analysis of QwikDial vs alternative software solutions.
ITQlick rating
Score
Pricing
License pricing
Functionality
Review
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QwikDial
ITQlick rating
4.7/5
Score
81/100
Pricing
2/10
License pricing
$0.06 per month
Functionality
13
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nextiva ...
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4.5/5
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99/100
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3.6/10
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$11.95 per user/month
Functionality
20
8x8 Cont...
ITQlick rating
3.9/5
Score
93/100
Pricing
2.2/10
License pricing
$15 per user/month
Functionality
43
CenterWa...
ITQlick rating
4.6/5
Score
91/100
Pricing
5.6/10
License pricing
Pricing not available
Functionality
9
zendesk
ITQlick rating
4.3/5
Score
90/100
Pricing
2/10
License pricing
$49 per user/month
Functionality
25

Frequently Asked Questions (FAQs)

Is it the best Call Center system?

QwikDial is ranked 48 out of 240 software in their category (Call Center systems).

How they are rated on ITQlick?

The rating of QwikDial is 4.7 stars out of 5 and the total score is 81 out of 100. The rating score is based on our unbiased data-based algo. Learn more - rating methodology page.

Is it an easy to use Software?

Yes, QwikDial makes it fairly easy to use. This product is user friendly and intuitive.

Is it cloud-based?

Yes, they offer cloud based hosting, which means IT resources are retrieved through web-based tools and applications and you don't need to buy servers and additional hardware equipment.

Can it be used on mobile?

Yes, you can access QwikDial on your mobile/smart phone.

What should we ask during a demo session?

Differences between QwikDial and alternatives?

The most popular alternatives to QwikDial in 2023: nextiva app, 8x8 Contact Center, CenterWare Inbound, zendesk talk, USAN IVR. Access the complete competitors analysis here - QwikDial VS Call Center Software alternatives.

Is QwikDial right for you or your business?

QwikDial is suitable for small businesses but can be used by larger ones as well. The software is developed to serve industries such as medical & healthcare, legal services, financial services, and government agencies.

List of categories

Automatic Call Distribution (ACD)
Call Monitoring
Call Recording
Conference Calling
Banking CRM
Call Center
Call Center Workforce Management
Call Tracking

List of features

Call Conferencing
Call Recording
Inbound Call Center
Outbound Call Center
Call Center

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.