Radian6 Review

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Last updated: Mar 27, 2018

Radian6 Review

13 reviews
(3.4/5)

Start up, Small business, Medium business, Large business

Monitor and measure buzz around your brand, competitors and industry. Analyze trends and gain insight into what your customers want. Evaluate reaction to your campaigns and understand what content is connecting

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What is Radian6? Updated: Mar 27, 2018

Radian6 helps you in making sense of the volume of information present on social media. Through Social Listening it enables you to identify and assess what is being said about your company or product. Launched in 2010, ‘Listening’ with Radian6 helps you to view conversations about your company or product and respond to the same in real-time.

Radian6 Average Rating -

The average rating of Radian6 is 3.4 stars. The rating is based on 13 aggregated online reviews.

Radian6 Typical Customers

Radian6 is proves to be an efficient tool for all business organizations. If you are a start-up organization, then Social listening feature of Radian6 can be a great asset if you are look for managing your social reputation. Radian6 covers every mention of your search query from over millions of blogs, comments, public platforms like Facebook and Twitter.

Radian6 Features

It all starts with listening. You can hop on to the Radian6 dashboard and pick a set of keywords related to your search query and you can search in over a 100 million search sources. You can also cut into the analysis feature where you can sort out the search results more. You can drill into the trends in the conversation with its graphic representation where hovering over a spike would tell you directly what people are talking about your company, product or industry.

Radian6 does not end up with ‘listening’. It also allows you to engage in the conversations related to you company or product in the same channel that the customers are using and respond in real-time.

Radian6 is integrated with Salesforce with which you can easily turn-in the information right into your social profile for your customers. It also showcases a summary dashboard which shows demographics, influencers and other key features. Building a strong foothold of your brand, in the market, becomes easy with Radian6.

Radian6 3 Pros

  • Good at Comprehensive data analysis
  • Ability to cover maximum sources is
  • Gives Direct source of ‘mention’

Radian6 2 Cons

  • No Smartphone app
  • Two interfaces with different platforms: Engagement Console –Desktop app, Radian6 Dashboard- Web based

Radian6 Alternatives

Radian6 has various competitors like Heartbeat, Netbase, Sprinklr, Hootsuite and others but its ability to filter out the noise and keyword configuration sets it apart from others. Comparing it with competitors like HootSuite, we see that Radian6’s ability to segment data according to keywords is quite different and a welcome change.

Radian6 Pricing Information

Price- Onetime payment: $600 per month gives you unlimited coverage. Platforms- Desktop, Cloud

Radian6 demo

25 questions to ask the vendor on Radian6 demo


Radian6 Categories

Social Media
Customer Care
Monitoring

Specifications

Company:
Address: Salesforce.com Inc, Market Street, San Francisco, CA
Customers: Start up, Small business, Medium business, Large business
Business Area: Cross Business Areas
Platforms: Desktop
Operating Systems:


Radian6 Features

Business Content Sharing
Publishing Social Content
Social Analytics
Social Customer Care
Social Sales


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