RapidFax Review - why 3 stars?

Shlomi Lavi / updated: Aug 22, 2019

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What is RapidFax?

RapidFax is a fax to email and email to fax communication service for your personal and professional use. The software has specifically been designed to streamline the business communication services and control the costs. It eliminates any need to depend on analogue phone lines and legacy fax machines for efficient communication.

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Who is it best for?

RapidFax is best for small and medium businesses and their communication needs, although it can also be used for individual customers. The lightweight structure and easy functionality of the software make is very useful for people who are transitioning from old fax communications to new, internet based systems.

The fact that you don’t need to install any additional hardware or software to use RapidFax makes it extremely useful for small and new startups and individual users. Web based nature allows it to reach to wider audience and due to this reason, the customer base of the software hails from many different countries and industries.

Main features and functionalities

Like other major similar solutions, the main aim of the software is to increase the efficiency and decrease the price of your fax communications. The first service towards this end is to provide email to fax and fax to email services, thus eliminating any need of conventional fax machines and servers.

You have the facility of toll free and local fax numbers to guarantee stable communication. The software allows you to send multiple documents within a single fax and also provides you with auto-resend facility which means that a fax is automatically sent again if it fails to go through the first time. You can store unlimited number of faxes in your RapidFax account.

With RapidFaxes, you can send and receive multiple faxes at the same time which considerably enhances the communication efficiency. Security services of the software include SSL encryption and password protection.

What is the actual cost?

The cost of license starts at $10 per user/month. ITQlick pricing score is 5.6 out of 10 (10 is most expensive). Access ITQlick pricing guide for RapidFax.

Pros

• The software offers 30 days free trial period before you actually purchase it.
• You can send and receive multiple faxes simultaneously in order to save time and resources.
• You can integrate RapidFax with various third party tools such as Microsoft Outlook, Express, and QuickBooks.
• RapidFax supports all the major document formats including Word, Excel, PDF, HTML, JPG, and others.
• The software also provides security services of SSL encryption and password protection for the safety of your data.

Cons

• RapidFax, unlike some competitors, does not offer any electronic signature feature.
• There is no facility of mobile fax alerts on the software.
• Customer support services of the software lack user guide and live chat facilities.
• The archive period of the software extends to only 30 days which is much less compared to several other competitors.
• The software supports only 2 email accounts at the same time which restricts its functional scope.

How it stacks up?

Access a head to head analysis of RapidFax vs alternative software solutions.

Frequently Asked Questions (FAQs)