Reply.ai Review - why 3 stars?
Compare Pricing
| ITQlick Score: | 86/100 |
|---|---|
| ITQlick Rating: |
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| Pricing: | 4/10 - average cost |
| Category: | AI: Chatbots -> Reply.ai review |
| Ranking: | Ranked 4 out of 12 AI: Chatbots systems |
| Company: | Reply.ai |
| Typical customers: | Small, medium and large size businesses |
| Platforms: | Desktop, Mobile, Cloud |
| Links: | Reply.ai pricing, Reply.ai alternatives |
Shlomi Lavi / updated: May 16, 2022We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .
Table of Contents
What is Reply.ai?
Reply.ai is a conversational artificial intelligence software that helps businesses to automate conversations without compromising customer experience. It ensures that businesses offer customized and instant service to their customers by answering all their questions quickly. Irrespective of time zones, Reply.ai enables businesses to provide 24/7 support for all their customers. The software also helps users to deflect frequently asked questions, allowing the support team to pay more attention to other issues requiring human dealings.Some of this software significant features are automate chats, ticket deflection, chat deflection, and support volume management. The Reply.ai was acquired by Kustomer Inc. on 19th January 2021. Kustomer was founded in 2015, and it is headquartered in New York, United States. The company has a workforce of about 51-200 employees.
Who is it best for?
The typical customers include the following business size: Small, medium and large size businesses.What is the actual cost?
ITQlick pricing score is 4 out of 10 (10 is most expensive). Access ITQlick pricing guide for Reply.ai.Pros
- The software has a user-friendly interface
- It enables users to improve customer experience
- Reply.ai guarantees businesses 24/7 support to their customers
- It helps to deflect support volume on every digital messaging channel
How it stacks up?
Access a head to head analysis of Reply.ai vs alternative software solutions. ITQlick rating
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Frequently Asked Questions (FAQs)
Is Reply.ai right for you or your business?
The software is fit for small, medium and large-sized businesses in industries like retail, healthcare and e-commerce. Reply.ai is used by several companies including Glovo, ThredUp, Glossier and Sweetgreen.List of categories
AI: Chatbots
eCommerce
List of features
Chat
eCommerce
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.