Reputology Review - why 4.9 stars?

Reputology Review
ITQlick Score: 80/100
ITQlick Rating: (4.9/5)
Pricing: 6/10 - average cost
Category: Reputation Management -> Reputology
Ranking:Ranked 11 out of 61 Reputation Management systems
Company: Reputology
Pricing: starts at $110 per user/month
Typical customers: Small, medium and large size businesses
Platforms: Cloud
Links: Reputology pricing, Reputology alternatives
Shlomi LaviShlomi Lavi / updated: Sep 03, 2021

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What is Reputology?

Reputology is a reputation management software designed as an online platform for review management and monitoring. The software enables users to monitor, respond to, and analyze customers online reviews in real-time. In addition, the software analytics enables businesses to gauge their spot trends, KPI, and storefront at a glance.

Some of the software key features are 24/7 review monitoring, customer sentiment analysis, performance measurement, and cumulative customer aggregation. The software is developed by ASG Technologies, a computer software company with a workforce of about 1,500 employees. The company was founded in 1986 and is headquartered in Naples, Florida, United States.

What is Reputology rating? ()

The rating of Reputology is 4.9 stars out of 5 and the total score is 80 out of 100. The ratings are based on our unbiased experts. Learn more in our rating methodology page

Who are Reputology's typical customers?

The typical customers include the following business size: Small, medium and large size businesses.

Is Reputology the best Reputation Management?

Reputology is ranked 11 out of 61 software in their category (Reputation Management systems).

What are Reputology's pros? (4 Pros)

  • Reputology organizes all reviews and feedbacks in a concise and orderly manner
  • The user interface is very friendly and easy to navigate through
  • Reviews from Google and Facebook can be replied to directly from the software
  • Embedded API comes very much in handy for businesses looking to integrate the program with their apps

What are Reputology's cons? (1 cons)

  • It does not support Twitter activities yet

Who are their main alternatives?

Popular alternatives to Reputology: ThoughtBuzz SMM, Reputada, ReviewBuzz, Critique by eZee, RepuSure, Grade.us, Brand24, Snaptrends, DJUBO StarSight, Reputation Loop. The full list of competitors can be found here.

What is the cost of Reputology?

Reputology pricing is based on three plans that are termed Professional, Agency, and Plan, and each is based on the number of users per month.

The Professional plan is priced at $60 per seat per month. The plan allows a maximum of 3 seats, and it comes with 100 email review request per seat, 200 text messages at $10 per month, and basic white label.

The Agency plan is priced at $40 per seat per month. The plan allows a maximum of three seats, and it comes with extras such as premium while label, API access, and floating review carousel.

Lastly, the Partner plan is priced at $25 per seat per month. It allows a maximum of 100 seats per month and includes extras such as a Single Sign-on (SSO). Note that all three plans have access to analyze review from an unlimited number of sites.

What is the REAL total cost of implementation? on top of the total cost of licenses which is easy to calculate you need to add the cost of training, customization, data migration, and other "hidden cost". ITQlick pricing score is 6 out of 10 (10 is most expensive). Find here the REAL total cost breakdown for Reputology

What should you ask Reputology during a demo session? (65 questions)

Schedule a demo with Reputology and access 65 must ask questions for the vendor while watching Reputology in action. Visit the vendor's website here.

Is it the right software for you?

Reputology is ideal for small, medium, and large-sized business enterprises. The software can be used in various industries, some of which are hospitality, manufacturing, and e-commerce. Some of the businesses using the software are HILLSTONE Restaurant Group, House of Blues, and Gold Gym.

List of categories

Data Analysis Tools
Customer Loyalty
Social CRM
Brand Management
Social Media
Customer Care
Monitoring
Social Media Management
SEO Keyword Optimization
Reputation Management
Project Management
Autentication and Identity Access

List of features

Data Analysis Tools
Project Management
Customer Experience Management
Social Media
Reputation Management

Reputology Vs. Alternatives

ITQlick rating
Score
Pricing
License pricing
Functionality
Review
Compare
Reputology
ITQlick rating
4.9/5
Score
80/100
Pricing
6/10
License pricing
$110 per user/month
Functionality
17
Compare
ThoughtBuzz
ITQlick rating
4.6/5
Score
90/100
Pricing
2/10
License pricing
$6 per user/month
Functionality
8
Reputada
ITQlick rating
4.7/5
Score
87/100
Pricing
4.6/10
License pricing
$39 per month
Functionality
4
ReviewBuzz
ITQlick rating
4.2/5
Score
87/100
Pricing
5.6/10
License pricing
$199 per month
Functionality
4
Critique
ITQlick rating
5/5
Score
84/100
Pricing
4/10
License pricing
$15 per month
Functionality
8
Author

Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.