Reputology Review - why 4.9 stars?

Shlomi Lavi / updated: Sep 26, 2022

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What is Reputology?

Reputology is a reputation management software designed as an online platform for review management and monitoring. The software enables users to monitor, respond to, and analyze customers online reviews in real-time. In addition, the software analytics enables businesses to gauge their spot trends, KPI, and storefront at a glance.

Some of the software key features are 24/7 review monitoring, customer sentiment analysis, performance measurement, and cumulative customer aggregation. The software is developed by ASG Technologies, a computer software company with a workforce of about 1,500 employees. The company was founded in 1986 and is headquartered in Naples, Florida, United States.

Who is it best for?

The typical customers include the following business size: Small, medium and large size businesses.

What is the actual cost?

Reputology pricing is based on three plans that are termed Professional, Agency, and Plan, and each is based on the number of users per month.

The Professional plan is priced at $60 per seat per month. The plan allows a maximum of 3 seats, and it comes with 100 email review request per seat, 200 text messages at $10 per month, and basic white label.

The Agency plan is priced at $40 per seat per month. The plan allows a maximum of three seats, and it comes with extras such as premium while label, API access, and floating review carousel.

Lastly, the Partner plan is priced at $25 per seat per month. It allows a maximum of 100 seats per month and includes extras such as a Single Sign-on (SSO). Note that all three plans have access to analyze review from an unlimited number of sites.

ITQlick pricing score is 6 out of 10 (10 is most expensive). Access ITQlick pricing guide for Reputology. You can also find here pricing information from Reputology's website.

Pros

• Reputology organizes all reviews and feedbacks in a concise and orderly manner
• The user interface is very friendly and easy to navigate through
• Reviews from Google and Facebook can be replied to directly from the software
• Embedded API comes very much in handy for businesses looking to integrate the program with their apps

Cons

• It does not support Twitter activities yet

How it stacks up?

Access a head to head analysis of Reputology vs alternative software solutions.

Frequently Asked Questions (FAQs)

Is Reputology right for you or your business?

Reputology is ideal for small, medium, and large-sized business enterprises. The software can be used in various industries, some of which are hospitality, manufacturing, and e-commerce. Some of the businesses using the software are HILLSTONE Restaurant Group, House of Blues, and Gold Gym.