Reservation Assistant Review - why 3.6 stars?

Reservation Assistant Review
ITQlick Score: 89/100
ITQlick Rating: (3.6/5)
Pricing: 4/10 - average cost
Category: Medical Spa -> Reservation
Ranking:Ranked 3 out of 26 Medical Spa systems
Company: TAC The Assistant Company
Typical customers: Small, medium and large size businesses
Platforms: Mobile, Cloud
Links: Reservation Assistant pricing, Reservation Assistant alternatives

Shlomi LaviShlomi Lavi / updated: May 13, 2022

We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn more by reading our advertiser disclosure.

What is Reservation and its features?

More than 200 interfaces, such as to property management systems, accounting or payment providers, guarantee smooth integration into the existing IT infrastructure. The TAC software products dock with various real-time interfaces to other programs without any problems. Here you can see a first overview of the possible interface categories.


What is Reservation Assistant rating?

The rating of Reservation Assistant is 3.6 stars out of 5 and the total score is 89 out of 100. The rating score is based on our unbiased data-based algo. Learn more - rating methodology page.

Who uses Reservation Assistant?

The typical customers include the following business size: Small, medium and large size businesses.

Is it easy to use?

Yes, Reservation Assistant makes it fairly easy to use. This product is user friendly and intuitive.

Is Reservation Assistant cloud-based?

Yes, they offer cloud based hosting, which means IT resources are retrieved through web-based tools and applications and you don't need to buy servers and additional hardware equipment.

Can it be used on mobile?

Yes, you can access Reservation Assistant on your mobile/smart phone.

Is Reservation Assistant the best Medical Spa system?

Reservation Assistant is ranked 3 out of 26 software in their category (Medical Spa systems).

What are Reservation Assistant's pros? (3 Pros)

  • Reservation Assistant supports multiple deployment options, making it a highly flexible spa & activity software
  • The platform has an intuitive user interface and is easy to use
  • Reservation Assistant supports integrations with several platforms such as property management software, ERPs, payment processing, back-office, health insurance, etc.

What are Reservation Assistant's cons? (2 cons)

  • Reservation Assistant does not have a free plan like some of its top alternatives
  • The platform does not offer smart automation features for workflow automation like Mangomint

Who are their main alternatives?

Reservation Assistant is a spa and activity software solution, and the following software options are its top alternatives: Fresha, Mangomint, Pabau, and MindBody. Based on the chosen aspects outlined below, Reservation Assistant is compared to its top alternatives:
  • Cloud/On-premise: Reservation Assistant supports cloud-based deployment and has an option for on-premise installation. In comparison, all the leading alternatives of Reservation Assistant are fully cloud-based software solutions.
  • Cost: Reservation Assistant is available for purchase for a license fee (on-premise solution) or a rent fee (cloud solution). However, the vendor does not disclose any further pricing details. In comparison, Fresha is free forever, MindBody pricing starts at $159 per month, and Mangomint pricing starts at $165 per month. Also, only Mangomint has a free trial offer available.
  • Customers/Industries: Reservation Assistant serves clients in the beauty and wellness sector, such as spas, health clinics/resorts, golf clubs, resorts, etc. All top Reservation Assistant alternatives target similar customers in the beauty and wellness industry. Additionally, therapy centers and tanning studios use Fresha, and medi-aesthetics and cosmetic surgery outfits use Pabau.
  • Functionality: Reservation Assistant boasts several features common to spa and activity software, such as stock control, spa & activity reservation, digital signage, gift certificates, point of sale (POS), etc. Compared to its top alternatives, Reservation Assistant has similar features like POS, branded mobile apps, etc. MindBody has an AI-powered front desk which is unavailable on Reservation Assistant. Also, Fresha does not offer branded apps to its users, and Mangomint has more automation features than Reservation Assistant.
  • Popularity: Reservation Assistant is a product offering from The Assistant Company, founded in 2001. Today, over 1,200 clients in the spa, thermal bath, and fitness industries use the Reservation Assistant software. In comparison, over 150,000 stylists & professionals use Fresha, MindBody has more than 1.3 million active users, and thousands of businesses in the wellness industry use Pabau.
  • Scalability: Reservation Assistant is a scalable spa & activity software fit for businesses and operations of all sizes. In comparison, all top alternatives of Reservation Assistant are equally scalable solutions.
  • Support: Reservation Assistant offers 24/7 support through the following channels: phone, email, Skype (live video chat), and a knowledge base. Compared to its leading competitors, Reservation Assistant alone offers live video chat support. Also, Fresha does not offer support via a phone channel, and Pabau has a live chat support channel available.

What is the cost of Reservation Assistant?

What is the REAL total cost of implementation? on top of the total cost of licenses which is easy to calculate you need to add the cost of training, customization, data migration, and other "hidden cost". ITQlick pricing score is 4 out of 10 (10 is most expensive). Find here the REAL total cost breakdown for Reservation Assistant

What should you ask TAC The Assistant Company during a demo session? (65 questions)

Schedule a demo with Reservation Assistant and access 65 must ask questions for the vendor while watching Reservation Assistant in action.

Where Reservation Assistant is used?

Reservation Assistant is a flexible spa and activity solution designed to serve businesses in the beauty and wellness sector, such as health resorts, spas, golf clubs, etc. The platform is available as a cloud or on-premise solution and is scalable for businesses of all sizes. BollAnts Spa, Migros Fitness Park, and Rosenpark Spa are a few clients who use Reservation Assistant.

List of categories

CRM
Employee Scheduling
Inventory Management
Medical Spa
Appointment Scheduling
Hotel Booking & Reservations
Point of sale
Promotions
Third Party Logistics (3PL)

List of features

CRM
Reservations Management
Room Booking
Employee Scheduling
Gift Cards
Inventory Management
Point of sale

Reservation Assistant Vs. Alternatives

ITQlick rating
Score
Pricing
License pricing
Functionality
Review
Compare
Reservation
ITQlick rating
3.6/5
Score
89/100
Pricing
4/10
License pricing
Pricing not available
Functionality
16
Compare
Aestheti...
ITQlick rating
4.3/5
Score
90/100
Pricing
2/10
License pricing
$125 per provider/month
Functionality
9
mSPA
ITQlick rating
3.6/5
Score
90/100
Pricing
4/10
License pricing
$20 per user/month
Functionality
5
Review
Salonist
ITQlick rating
5/5
Score
89/100
Pricing
4/10
License pricing
$39 per month
Functionality
19
DINGG
ITQlick rating
5/5
Score
88/100
Pricing
4/10
License pricing
Pricing not available
Functionality
12
Review

Author

Shlomi Lavi

Website Linkedin profile Facebook Twitter

Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.