Restaurant Manager Review - why 2.8 stars?

Restaurant Manager Review
ITQlick Score: 83/100
ITQlick Rating: (2.8/5)
Pricing: 3.6/10 - low cost
Category: Restaurant POS -> Restaurant Manager
Ranking:Ranked 7 out of 35 Restaurant POS systems
Company: Restaurant Manager
Pricing: starts at $199 per license
Typical customers: Small businesses and start ups
Platforms: Desktop, Mobile, Cloud
Links: Restaurant Manager pricing, Restaurant Manager alternatives

Shlomi LaviShlomi Lavi / updated: Jun 23, 2022

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What is Restaurant Manager and its features?

Restaurant Manager is a Point Of Sale (POS) software that can be efficiently used in any food distribution points. This software can be easily tailored to fit the individual needs of any restaurant. Users can carry out a number of functions, including inventory management, ordering, mobile management and back office office administration as well. It’s a standalone SaaS software meant to make food service management tremendously simple.

The software was developed by Action Systems Inc., which is a company that boasts of over 20 years of restaurant POS software development. The company’s main focus has been to enhance profitability, efficiency and transparency in restaurant management.

What is Restaurant Manager rating?

The rating of Restaurant Manager is 2.8 stars out of 5 and the total score is 83 out of 100. The rating score is based on our unbiased data-based algo. Learn more - rating methodology page.

Who uses Restaurant Manager?

This software is ideal for startup, small, medium and large scale businesses as it is both powerful and scalable. The software is fundamentally for food outlets and can be used across different businesses areas since it can be tailored to suit the individual needs of the business. The Restaurant Manager POS is currently used by Smokehouse Bar-B-Q, Mallard’s, World of Coffee, among other companies.

Is it easy to use?

Yes, Restaurant Manager makes it fairly easy to use. This product is user friendly and intuitive.

Is Restaurant Manager cloud-based?

Yes, they offer cloud based hosting, which means IT resources are retrieved through web-based tools and applications and you don't need to buy servers and additional hardware equipment.

Can it be used on mobile?

Yes, you can access Restaurant Manager on your mobile/smart phone.

Is Restaurant Manager the best Restaurant POS system?

Restaurant Manager is ranked 7 out of 35 software in their category (Restaurant POS systems).

What are their main features and functionalities?

By using the Restaurant Manager POS, you can manage your restaurant more efficiently and have a clear insight on both the inventory and sales. It can help your business enjoy integrated online ordering, wireless ordering procedures, back office management, alerts on different statuses, mobile management and several other functions.

This software will help you cut management costs and therefore increase your revenue. This is also spiced up with management efficiency that ends up increasing customer satisfaction. In fact, you don’t have to worry about the nature of your business as the software can be easily adjusted to work perfectly with whichever restaurant business you are running. This also applies to the size of your business as you can grow with it.

What are Restaurant Manager's pros? (5 Pros)

  • This software offers scalability to the extent that a business can use it at startup and grow with it to a large business.
  • Learning how to use Restaurant Manager POS is easy therefore no need for scheduling long durations for training.
  • There is a demo that enables users to get acquainted with the software ahead of making a purchase.
  • The developer allows for reseller accounts thus making it possible for users to make money through software sales.
  • Restaurant Manager members enjoy a number of discounts on purchase of the software.

What are Restaurant Manager's cons? (5 cons)

  • Restaurant Manager POS only supports English language thus limiting Non-English businesses interested in using the software.
  • Getting information can be a challenge since the software doesn’t have a dedicated forum for users.
  • The software doesn’t support expansive integration with other application programs, ending up restricting users to the software and its functions.
  • Even though it’s scalable, several reviewers have cited that it isn’t quite effective with very large businesses.
  • This is a standalone software that doesn’t support open API therefore limiting the user when it comes to importing and exporting of information and carrying out of several functions.

Who are their main alternatives?

The key competitors for Restaurant Manager are MaitreD and POSIst.

MaitreD is a point of sale system for restaurants which can be customized to meet process & branding requirements. Its options include floor management, sales & payments, marketing & promotions as well as loyalty programs. The product can also handle online ordering & deliveries with dispatch and route management, while restaurant dining can be managed with mobile POS devices that integrate with kitchen display units for food preparation.

Restaurant Manager on the other hand is offered in the cloud and as an on premise solution. While it can handle table service & food delivery, it also supports customer management, employee payroll, as well as self service kiosks for order placement. Additionally the product provides customer loyalty programs, inventory management, resource scheduling and online reservations as well.

Then there is POSIst which is offered only as a cloud solution but is mobile device ready like Restaurant Manager. It offers some additional features such as recipe management which matches menu items & ingredients for more accurate purchasing & sourcing options. Additionally it has an integrated accounting system and also connects with mobile SMS platforms for customer marketing requirements. There are also reporting tools to monitor financial & operational performance with customer smart cards to manage loyalty rewards.

Restaurant Manager does not address all of these features, but does provide its own reporting solution. However it also supports integration to third party applications such as accounting, ERP and others, as well can handle multi-store operations with a Central Manager module to manage the chain head quarters.

What is the cost of Restaurant Manager?

The cost of license starts at $199 per license. On top of the total cost of licenses which is easy to calculate - what is the REAL total cost of implementation? You need to add the cost of training, customization, data migration, and other "hidden cost". ITQlick pricing score is 3.6 out of 10 (10 is most expensive). You can find here the REAL total cost breakdown for Restaurant Manager. You can also find here pricing information from Restaurant Manager's website.

What should you ask Restaurant Manager during a demo session? (65 questions)

Schedule a demo with Restaurant Manager and access 65 must ask questions for the vendor while watching Restaurant Manager in action.

List of categories

Retail & POS
Bakery POS
Food Delivery POS
iPad POS
Mobile POS Systems
Point of sale
POS for Bars
POS for Resturants
Retail Analytics POS
Retail CRM POS
Retail Customer Management
Retail Inventory POS

List of features

Accounting Management
Bar Code Scanning
Credit Card Processing
Customer History
Customer Management
Gift Cards
Inventory Management
Layaways & Quotes
Mobile POS Capability
Price Lookup
Print Receipt
Receipt Notes

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Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.