Restaurant Manager Review - why 2.8 stars?

Restaurant Manager Review
ITQlick Score: 83/100
ITQlick Rating: (2.8/5)
Pricing: 3.6/10 - low cost
Category: Restaurant POS -> Restaurant Manager
Ranking:Ranked 7 out of 35 Restaurant POS systems
Company: Restaurant Manager
Pricing: starts at $199 per license
Typical customers: Small businesses and start ups
Platforms: Desktop, Mobile, Cloud
Links: Restaurant Manager pricing, Restaurant Manager alternatives

Shlomi LaviShlomi Lavi / updated: Sep 14, 2019

We publish unbiased reviews, our opinions are our own and are not influenced by payments from advertisers. Learn more in our advertiser disclosure.

What is Restaurant Manager?

Restaurant Manager is a Point Of Sale (POS) software that can be efficiently used in any food distribution points. This software can be easily tailored to fit the individual needs of any restaurant. Users can carry out a number of functions, including inventory management, ordering, mobile management and back office office administration as well. It’s a standalone SaaS software meant to make food service management tremendously simple.

The software was developed by Action Systems Inc., which is a company that boasts of over 20 years of restaurant POS software development. The company’s main focus has been to enhance profitability, efficiency and transparency in restaurant management.

What is Restaurant Manager rating? ()

The rating of Restaurant Manager is 2.8 stars out of 5 and the total score is 83 out of 100. The ratings are based on our unbiased experts. Learn more in our rating methodology page

Who are Restaurant Manager's typical customers?

This software is ideal for startup, small, medium and large scale businesses as it is both powerful and scalable. The software is fundamentally for food outlets and can be used across different businesses areas since it can be tailored to suit the individual needs of the business. The Restaurant Manager POS is currently used by Smokehouse Bar-B-Q, Mallard’s, World of Coffee, among other companies.

Is Restaurant Manager the best Restaurant POS?

Restaurant Manager is ranked 7 out of 35 software in their category (Restaurant POS systems).

What are their main features and functionalities?

By using the Restaurant Manager POS, you can manage your restaurant more efficiently and have a clear insight on both the inventory and sales. It can help your business enjoy integrated online ordering, wireless ordering procedures, back office management, alerts on different statuses, mobile management and several other functions.

This software will help you cut management costs and therefore increase your revenue. This is also spiced up with management efficiency that ends up increasing customer satisfaction. In fact, you don’t have to worry about the nature of your business as the software can be easily adjusted to work perfectly with whichever restaurant business you are running. This also applies to the size of your business as you can grow with it.

What are Restaurant Manager's pros? (5 Pros)

  • This software offers scalability to the extent that a business can use it at startup and grow with it to a large business.
  • Learning how to use Restaurant Manager POS is easy therefore no need for scheduling long durations for training.
  • There is a demo that enables users to get acquainted with the software ahead of making a purchase.
  • The developer allows for reseller accounts thus making it possible for users to make money through software sales.
  • Restaurant Manager members enjoy a number of discounts on purchase of the software.

What are Restaurant Manager's cons? (2 cons)

  • Restaurant Manager POS only supports English language thus limiting Non-English businesses interested in using the software.
  • Getting information can be a challenge since the software doesn’t have a dedicated forum for users.

Who are their main alternatives?

The key competitors for Restaurant Manager are MaitreD and POSIst.

MaitreD is a point of sale system for restaurants which can be customized to meet process & branding requirements. Its options include floor management, sales & payments, marketing & promotions as well as loyalty programs. The product can also handle online ordering & deliveries with dispatch and route management, while restaurant dining can be managed with mobile POS devices that integrate with kitchen display units for food preparation.

Restaurant Manager on the other hand is offered in the cloud and as an on premise solution. While it can handle table service & food delivery, it also supports customer management, employee payroll, as well as self service kiosks for order placement. Additionally the product provides customer loyalty programs, inventory management, resource scheduling and online reservations as well.

Then there is POSIst which is offered only as a cloud solution but is mobile device ready like Restaurant Manager. It offers some additional features such as recipe management which matches menu items & ingredients for more accurate purchasing & sourcing options. Additionally it has an integrated accounting system and also connects with mobile SMS platforms for customer marketing requirements. There are also reporting tools to monitor financial & operational performance with customer smart cards to manage loyalty rewards.

Restaurant Manager does not address all of these features, but does provide its own reporting solution. However it also supports integration to third party applications such as accounting, ERP and others, as well can handle multi-store operations with a Central Manager module to manage the chain head quarters.

What is the cost of Restaurant Manager?

The cost of license starts at $199 per license. On top of the total cost of licenses which is easy to calculate - what is the REAL total cost of implementation? You need to add the cost of training, customization, data migration, and other "hidden cost". ITQlick pricing score is 3.6 out of 10 (10 is most expensive). Find here the REAL total cost breakdown for Restaurant Manager

What should you ask Restaurant Manager during a demo session? (65 questions)

Schedule a demo with Restaurant Manager and access 65 must ask questions for the vendor while watching Restaurant Manager in action.

Restaurant Manager's list of categories:

Retail & POS
Bakery POS
Food Delivery POS
iPad POS
Mobile POS Systems
Point of sale
POS for Bars
POS for Resturants
Retail Analytics POS
Retail CRM POS
Retail Customer Management
Retail Inventory POS

Restaurant Manager's list of features:

Accounting Management
Bar Code Scanning
Consignment
Credit Card Processing
Customer History
Customer Management
Exchanges
Gift Cards
Inventory Management
Layaways & Quotes
Mobile POS Capability
Price Lookup
Print Receipt
Receipt Notes
Reporting

Restaurant Manager Vs. Alternatives

ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
Score ITQlick Score is a 1 to 100 score, based on pricing, and functionality Vs. alternative solutions
Pricing pricing Score is a 1 to 10 score, based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality
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Restaurant
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
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Pricing Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
3.6/10
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$199 per license
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License pricing license pricing (if provided by the software vendor)
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ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
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9.4/10
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Functionality
9
Review
CAKE
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
Score
87/100
Pricing Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2/10
License pricing license pricing (if provided by the software vendor)
$69 per month
Functionality
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Review
Author
Shlomi Lavi - admin

Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.