Retail Hero Review - why 2.8 stars?

Retail Management Hero Review
ITQlick Score: 76/100
ITQlick Rating: (2.8/5)
Pricing: 2/10 - low cost
Category: Point of sale -> Retail Hero
Ranking:Ranked 42 out of 75 Point of sale systems
Company: Retail Management Hero
Pricing: starts at $150 per user/month
Typical customers: Small businesses and start ups
Platforms: Desktop
Links: Retail Hero pricing, Retail Hero alternatives

Shlomi LaviShlomi Lavi / updated: Mar 07, 2022

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What is Retail Hero and its features?

Retail Management Hero is a cloud-based as well as on-premise retail point of sale software solution. The software has inventory management features too such as serial number tracking, loss prevention, and detection, purchasing control, and accounts receivable. Some of the core features include order management, loyalty management, return management, e-commerce, and many more.

Retail Management Hero is a software solution that was developed and launched by Retail Management Hero, which a privately-owned software development company that was founded in 2014 in the United States.

What is Retail Hero rating?

The rating of Retail Hero is 2.8 stars out of 5 and the total score is 76 out of 100. The rating score is based on our unbiased data-based algo. Learn more - rating methodology page.

Who uses Retail Hero?

The typical customers include the following business size: Small businesses and start ups.

Is it easy to use?

Yes, Retail Hero makes it fairly easy to use. This product is user friendly and intuitive.

Is Retail Hero cloud-based?

No, the software in not cloud based so you would need to install it locally and connect it directly to a server.

Can it be used on mobile?

No, currently Retail Hero can't be accessed on mobile, you would need to access it from your computer.

Is Retail Hero the best Point of sale system?

Retail Hero is ranked 42 out of 75 software in their category (Point of sale systems).

What are Retail Hero's pros? (4 Pros)

  • Easy to learn and use
  • Great user-interface design
  • Has multiple functionalities
  • Has an integrated e-commerce platform

What are Retail Hero's cons? (2 cons)

  • Lacks readily accessible training materials
  • Lacks the exact pricing information on the official website

Who are their main alternatives?

The two main competitors of Retail Management Hero include Enterprise Retail Suite and Cygnus Retail Management. Enterprise Retail Suite is a point of sale software that is designed for the mid-sized businesses whereas Retail Management Hero is designed to serve the small business and midsize businesses. Based on the online reviews, Enterprise Retail Suite has been awarded a 5-star rating while Retail Management Hero has been awarded a 4.5-star rating.

In comparison to other alternatives, Enterprise Retail Suite pricing can be regarded quite high while Retail Management Hero appears to be average. Cygnus Retail Management is a point-of-sale software solution that is hosted on the cloud while Retail Management Hero offers deployment flexibility as it can be deployed on-premise or hosted on the cloud.

While Cygnus Retail Management is an ideal solution for small businesses, midsize business, and enterprises whereas Retail Management Hero is designed to serve the small business and midsize businesses. Based on the online reviews, Cygnus Retail Management has been awarded a 4-star rating while Retail Management Hero has been awarded a 4.5-star rating.

What is the cost of Retail Hero?

The cost of license starts at $150 per user/month. On top of the total cost of licenses which is easy to calculate - what is the REAL total cost of implementation? You need to add the cost of training, customization, data migration, and other "hidden cost". ITQlick pricing score is 2 out of 10 (10 is most expensive). You can find here the REAL total cost breakdown for Retail Hero.

What should you ask Retail Management Hero during a demo session? (65 questions)

Schedule a demo with Retail Hero and access 65 must ask questions for the vendor while watching Retail Hero in action. Visit the vendor's website here.

Where Retail Hero is used?

Retail Management Hero is designed to serve small business and mid-size businesses. The solution is suitable for both individuals and companies or organizations within the retail industry. Businesses with an online presence will greatly benefit from Retail Management Hero as it has an embedded to integrate e-commerce platform.

List of categories

Bookstore POS
Cell Phone Store POS
Clothing Store Inventory POS
Convenience Store POS
Florist POS Systems
Gift Shop POS
Grocery POS
Hardware Store POS
Merchandising POS
Mobile POS Systems
Retail Analytics POS
Retail CRM POS

List of features

Customer Relationship Management
Email Marketing
Order Fulfillment
eCommerce
Inventory Management

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Author

Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.