RetailSTAR Review - why 4.1 stars?

Shlomi Lavi / updated: Apr 06, 2022

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What is RetailSTAR?

Retail STAR is an on-premise point of sale software solution that is designed to serve the retail shops. The software offers a full suite of solutions such as sales order management, purchasing and receiving management, inventory management, and reporting tools among many others. Additionally, the software includes a mobile inventory that allows users to check the status of their inventory through their mobile devices.

Retail STAR also has a built-in CRM module which allows users to track the customer comments, purchasing history, and engage with the customers. Retail STAR is a product that is offered by a merger between Celerant Retail Commerce Software and CAM Commerce Solutions in 2001. Celerant Retail Commerce Software was founded in 1999 while CAM Commerce Solutions was founded in 1983.

Who is it best for?

The software has specifically been designed for small and medium sized retailers of a variety of types. It can be used by book shops, bars and beverage shops, coffee shop, and other kind of retail businesses. Some notable clients of the software include ABC Corp, Rock N Ride, Courtney Enterprises, and others.

Main features and functionalities

The software offers a variety of useful POS capabilities including barcode scanning, customer history, discounts and gift cards, layaways and quotes, multiple payment forms, refunds and returns, and void transaction management. It interfaces with a variety of useful peripheral devices such as barcode scanner, keyboard, monitor, and others.

RetailSTAR offers customer management capabilities of customer information database, email marketing, and purchase history management. It also offers automated ordering and inventory matrix for efficient management of inventory items. Other important capabilities include sales audit, accounts receivable management, shopping cart integration, e-commerce, gift card management, invoice processing, and others.

What is the actual cost?

The cost of license starts at $125 per month. ITQlick pricing score is 4.6 out of 10 (10 is most expensive). Access ITQlick pricing guide for RetailSTAR. You can also find here pricing information from RetailSTAR's website.

Pros

• It is customizable hence it is able to meet most of the business needs
• Easy to use
• Multiple functionalities
• In-built export and import functions
• The point of sale software comes with CRM module for tracking customer comments and purchasing history

Cons

• Lacks exact pricing information on the official website
• The user interface is required redesigning
• The customer support of RetailSTAR requires extra charges for getting tech support in the weekend
• The point of sale solution’s updates can be buggy sometimes according to some users
• The point of sale software is only available in English as of this time

How it stacks up?

Access a head to head analysis of RetailSTAR vs alternative software solutions.

Frequently Asked Questions (FAQs)

Is RetailSTAR right for you or your business?

Retail STAR is designed to serve small business, mid-size businesses, and enterprises. The solution is suitable for individuals as well as companies or organizations running a retail shop. This software caters for multiple industries associated with the retail domain including retail, restaurants, boutiques, salons, and spas among others.