Oracle Service Cloud - Top Competitors (Dec 2022)

RightNow CX Review
ITQlick Score: 83/100
ITQlick Rating:
Pricing: 10/10 - high cost
Category: CRM -> Oracle Service Cloud review -> Oracle Service Cloud competitors
Ranking:Ranked 71 out of 605 CRM systems
Company: Oracle Corporation
Typical customers: Small, medium and large size businesses
Platforms: Desktop, Mobile, Cloud
Links: Oracle Service Cloud review, Oracle Service Cloud pricing guide
Shlomi LaviShlomi Lavi / updated: Dec 16, 2022

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Oracle Service Cloud vs. Alternatives in 2024

Two noteworthy alternatives of Oracle Service Cloud are LogicBox CRM and Velocify. LogixBox, in addition to the services offered by RightNow, also offers the features of campaign dashboard, campaign management, multi-channel marketing, product catalog, billing & invoicing, territory management, custom graphs and charts, and multi-currency capabilities.

Velocify, compared to RightNow, does not offer the services of mailing list management, referral tracking, and contact management. On the other hand, it offers the extra services of campaign dashboard, campaign management, document management, and security admin profiles. Customization capabilities are similar on both solutions.

Oracle Service Cloud alternatives - for small & large Business

Here are the top 4 alternatives to Oracle Service Cloud that are worth checking out: Pipedrive for SMBs, Salesforce for large size business, Zoho CRM for growing companies, and JobNimbus for low budget organizations.

ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
Score ITQlick Score is a 1 to 100 score, based on pricing, and functionality Vs. alternative solutions
Pricing pricing Score is a 1 to 10 score, based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality
Review
Compare
Oracle S...
ITQlick rating
4.3/5
Score
83/100
Pricing
10/10
License pricing
Pricing not available
Functionality
18
Review
Oracle S... review
Compare
RightNow Vs Pipedrive
Best for SMBs
Pipedrive
ITQlick rating
4.6/5
Score
99/100
Pricing
2/10
License pricing
$9.90 per user/month
Functionality
19
Review
Pipedrive review
Compare
Pipedrive Vs Oracle
Best for Enterprise
Salesfor...
ITQlick rating
4.4/5
Score
98/100
Pricing
3/10
License pricing
$25 per user/month
Functionality
28
Review
Salesfor... review
Compare
Salesforce Vs Oracle
Growing
Zoho CRM
ITQlick rating
4.2/5
Score
98/100
Pricing
2/10
License pricing
$14 per user/month
Functionality
36
Review
Zoho CRM review
Compare
Zoho Vs Oracle
Free version
JobNimbu...
ITQlick rating
4.6/5
Score
94/100
Pricing
2/10
License pricing
$99 per month
Functionality
35
Review
JobNimbu... review
Compare
JobNimbus Vs Oracle

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.