RingCentral Office Review

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Last updated: Sep 28, 2019

RingCentral Office Review

ITQlick rating
(4.2/5)

Starting from $20 Per month/user

RingCentral Office is a cloud-based, all-in-one phone system designed for organizations of every size from small to large. The platform integrates phone, meetings video, and messaging all in a single solution.

  • Categories (4/16):

    • VoIP
    • UCaaS Providers
    • Softphone
    • SIP Clients

Shlomi Lavi / updated: Sep 28, 2019

What is RingCentral Office?

RingCentral Office is a cloud-based, all-in-one phone system designed for organizations of every size from small to large. The platform integrates phone, meetings video, and messaging all in a single solution.

Some top features of RingCentral office include conferencing, unlimited long distance & local calling, auto-recording, contact management, Outbound Reporting, Predictive Dialer, and call monitoring among others. RingCentral Office is a product of RingCentral Company based in the US and launched in 2003.

The Platform ensures that employee stays connected through various personal and business devices such as desktops, tablets, and phones. RingCentral Office seamlessly integrates with third-party applications like Dropbox, Salesforce CRM, Google Docs and Box. It helps small businesses to move to a cloud-hosted virtual solution that caters for all their communications needs.

RingCentral Office Average Rating -

The rating of RingCentral Office is 4.2 stars. The rating is based on ITQlick expert review

RingCentral Office Typical Customers

RingCentral Office breaks down the communicative barriers for all kinds of businesses. It targets start-ups, small businesses, Private users and Professionals. It was nit developed to provide cloud computing solutions to large enterprises. Large enterprises here mean companies having about 1000+ employees.

RingCentral Office today has customers like REVShare, Next Level Security Systems, Catholic Cemeteries Association and Checkpoint Technologies in its list.

RingCentral Office Features

RingCentral Office subscribers are provided with a number; local or toll free. The number offers all the features that provide its users a virtual office to help them connect to teams and employees. Features include Internet Fax, Voicemail, Custom Greetings, Click-to-Call and more. RingCentral Office needs existing phone lines and internet connection. It does not need any technical equipment or hardware to support it. The RingCentral Office plan gives users an IP phone which can be easily set up.

Next, users are given an array of options for company phone numbers. Users can establish business area according to choice and transfer numbers based upon their value. Then, users can create profiles with diverse management options which include assigning of extensions, direct dial-ups; among others. Users can also create departments like sale, billing and support.

RingCentral Office 5 Pros

  • There is sophisticated IP-PBX and other advanced features.
  • Its ability to integrate with other cloud solutions like Salesforce, Dropbox and others is a plus.
  • Ring Central Office instantly activated and provides easy setup options including varied features like Call Recording, Fax and Conferencing.
  • RingCentral is easily accessible on mobiles and the mobile app offers remote management as well, a welcome feature.
  • RingCentral Office offers users an implementation to help out in the set-up process.

RingCentral Office 2 Cons

  • The UI might become a bit confusing with 10 or more users and take time to adjust.
  • RingCentral Office does not provide users multiple extensions.

RingCentral Office Alternatives

The two main competitors of RingCentral Office software include Nextiva Office and Business Voice. Nextiva Office is a low-cost business VoIP solution that offer small to enterprise-level businesses telephony service while RingCentral office is a cloud-based, all-in-one phone system also designed for organizations of every size.

Both Nextiva Office and RingCentral Office platforms will work best in any business size whether small or large. Nextiva Office software will offer training to its users through Documentation, Webinars, Live Online, or In Person sessions whereas RingCentral Office trains its users through Documentation, Webinars, and Live Online.

RingCentral Office is a product of RingCentral Company while Nextiva Office is a product of Nextiva Company. Business Voice software is a low-cost cloud-based VoIP solution designed for business entities of all size whereas RingCentral office is a low-cost cloud-based, all-in-one phone system also designed for organizations of every size. Business Voice software is a product of PanTerra Company while RingCentral Office is a product of RingCentral Company.

RingCentral Office Pricing Information

RingCentral Office software pricing is structured as follows:

• ESSENTIALS- starting at $ 19.99 per user per month when billing is done annually.

• STANDARD- starting from $ 24 .99 /user per month when billed annually.

• PREMIUM – Staring from $ 34 .99 /user per month when billed annually.

• ULTIMATE – Starting at $ 49 .99 /user per month billed annually.

RingCentral Office demo

25 questions to ask the vendor on RingCentral Office demo

Is RingCentral Office the right software for me?

RingCentral Office offers an all-in-one phone system designed to serve organizations of every size from small to large. The product suits the needs of various industries including healthcare, government, real estate, professional services, financial services, education, manufacturing, legal, and retail among others. RingCentral Office serves markets such as the United Kingdom, Canada, and the United States.

RingCentral Office Categories

VoIP
UCaaS Providers
Softphone
SIP Clients
Private Branch eXchange (PBX) System
Online Meeting
IVR
Internet Fax
Conference Calling
Computer Telephony Integration (CTI)
Cloud PBX
Call Recording

Specifications

Company:
Address: RingCentral Inc., Fashion Island Boulevard, San Mateo, CA
Customers: Small business, Medium business, Large business
Business Area: Cross Business Areas
Platforms: Cloud
Operating Systems: Mac OS, Windows, Linux

RingCentral Office Features

3-Way Calling
Call Blocking
Call Forwarding
Call Hunt
Call Return (*69)
Call Transfer
Call Waiting
Caller ID
Caller ID with Name
Repeat Dialing
Simultaneous Rings
Speed-Dial

RingCentral Office Vs. Alternatives

ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100 score, based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 score, based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Hosting
Functionality score
Fit small business
Fit medium business
Fit large business
Software review
Compare
RingCentral
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
88/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
4/10
License pricing license pricing (if provided by the software vendor)
$20 Per month/user
Hosting
On premise and Cloud
Functionality score
28
Fit small business
Fit medium business
Fit large business
Software review
jive
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
93/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2.8/10
License pricing license pricing (if provided by the software vendor)
$30 Per month/user
Hosting
On premise and Cloud
Functionality score
7
Fit small business
Fit medium business
Fit large business
Software review
Nextiva
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
93/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
3.2/10
License pricing license pricing (if provided by the software vendor)
Pricing not available
Hosting
Cloud
Functionality score
27
Fit small business
Fit medium business
Fit large business
Software review
ShoreTel
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
92/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
5.4/10
License pricing license pricing (if provided by the software vendor)
Pricing not available
Hosting
Cloud
Functionality score
6
Fit small business
Fit medium business
Fit large business
Software review
Flowroute
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
91/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
5.4/10
License pricing license pricing (if provided by the software vendor)
$1 Per month/user
Hosting
Cloud
Functionality score
3
Fit small business
Fit medium business
Fit large business
Software review