RingCentral Phone - Top 13 Alternatives

Shlomi LaviShlomi Lavi / updated: May 01, 2021

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The two main competitors of RingCentral Professional software include Vonage Business and LiveAgent. Vonage Business is a cloud-hosted communications solution modeled to suit small & midsize companies whereas RingCentral Professional is a cloud-based phone & call management system designed to serve for small and startup businesses.

RingCentral Professional software is owned by RingCentral Company while Vonage Business is a product of RingCentral Company. Both Vonage Business and RingCentral Professional systems provide Online, Business Hours, and 24/7 (Live Rep) support to their users. In terms of training to the users, the two platforms offer Webinars, Documentation, and Live Online training.

LiveAgent software is a cloud-based, online live chat platform built for e-commerce organizations in the midsize and small level business markets while RingCentral Professional is a cloud-based phone & call management system designed to serve for small and startup businesses.

Whereas LiveAgent software offers Online, and 24/7 (Live Rep) support to users, RingCentral Professional offers support via Online, Business Hours, and 24/7 (Live Rep). LiveAgent software is a product of QualityUnit while RingCentral Professional is an invention of RingCentral Company.

2021's Top RingCentral Phone Alternatives

Here are the top 4 alternatives to RingCentral Phone that are worth checking out: SolarWinds for SMBs, jive communications for large size business, Nextiva Business VoIP for growing companies, and 3CX Phone System for startups and SMBs.

ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
Score ITQlick Score is a 1 to 100 score, based on pricing, and functionality Vs. alternative solutions
Pricing pricing Score is a 1 to 10 score, based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality
Review
Compare
RingCentral
ITQlick rating
4.2/5
Score
93/100
Pricing
4.2/10
License pricing
$19.99 per user/month
Functionality
34
Best for SMBs
SolarWinds
ITQlick rating
5/5
Score
94/100
Pricing
4.2/10
License pricing
$800 per user/year
Functionality
38
Best for Enterprise
jive
ITQlick rating
4.6/5
Score
93/100
Pricing
2.8/10
License pricing
$30 per user/month
Functionality
7
Review
Growing
Nextiva
ITQlick rating
4.2/5
Score
93/100
Pricing
3.2/10
License pricing
$18.95 per user/month
Functionality
27
Free version
3CX
ITQlick rating
4.5/5
Score
90/100
Pricing
5.6/10
License pricing
$0.95 per user/month
Functionality
13
Review

1. SolarWinds - Best for SMBs

SolarWinds is an alternative VoIP software, SolarWinds used on the cloud, RingCentral Phone can be used on-premises and on the cloud. SolarWinds is considered same cost to implement ($800 per user/year) as RingCentral Phone, both with a pricing score of 4.2.

SolarWinds is rated 5 stars by ITQlick experts, both software products offer a good range of features (SolarWinds offers 38 main features). compare head to head: SolarWinds Vs RingCentral Phone

2. jive communications - Best for Large Business

jive communications is an alternative VoIP software, jive communications installed on-premises or used cloud based, RingCentral Phone can be used on-premises and on the cloud. jive communications, with a pricing score of 2.8 is considered less expensive to implement than RingCentral Phone with a score of 4.2.

jive communications is rated 4.6 stars by ITQlick experts, both software products offer a good range of features (jive offers 7 main features). compare head to head: jive communications Vs RingCentral Phone

3. Nextiva Business VoIP - Best for Growing Companies

Nextiva Business VoIP is an alternative VoIP software, Nextiva Business VoIP used on the cloud, RingCentral Phone can be used on-premises and on the cloud. Nextiva Business VoIP, with a pricing score of 3.2 is considered less expensive to implement than RingCentral Phone with a score of 4.2.

Nextiva Business VoIP is rated 4.2 stars by ITQlick experts, both software products offer a good range of features (Nextiva offers 27 main features). compare head to head: Nextiva Business VoIP Vs RingCentral Phone

4. 3CX Phone System - Best for NO Budget or Start up Companies

3CX Phone System is an alternative VoIP software, 3CX Phone System installed on-premises or used cloud based, RingCentral Phone can be used on-premises and on the cloud. 3CX Phone System, with a pricing score of 5.6 is considered more expensive to implement than RingCentral Phone with a score of 4.2.

3CX Phone System is rated 4.5 stars by ITQlick experts, both software products offer a good range of features (3CX offers 13 main features). compare head to head: 3CX Phone System Vs RingCentral Phone

5. ShoreTel

ShoreTel is an alternative VoIP software, ShoreTel used on the cloud, RingCentral Phone can be used on-premises and on the cloud. ShoreTel, with a pricing score of 5.4 is considered more expensive to implement than RingCentral Phone with a score of 4.2.

ShoreTel is rated 4.9 stars by ITQlick experts, both software products offer a good range of features (ShoreTel offers 6 main features). compare head to head: ShoreTel Vs RingCentral Phone

6. Business Voice

Business Voice is an alternative VoIP software, Business Voice installed on-premises or used cloud based, RingCentral Phone can be used on-premises and on the cloud. Business Voice, with a pricing score of 2.6 is considered less expensive to implement than RingCentral Phone with a score of 4.2.

Business Voice is rated 4.5 stars by ITQlick experts, both software products offer a good range of features (Business offers 5 main features). compare head to head: Business Voice Vs RingCentral Phone

7. eVoice

eVoice is an alternative VoIP software, eVoice installed on-premises or used cloud based, RingCentral Phone can be used on-premises and on the cloud. eVoice, with a pricing score of 6 is considered more expensive to implement than RingCentral Phone with a score of 4.2.

eVoice is rated 3.4 stars by ITQlick experts, both software products offer a good range of features (eVoice offers 17 main features). compare head to head: eVoice Vs RingCentral Phone

8. Five9 Cloud Contact Center

Five9 Cloud Contact Center is an alternative VoIP software, Five9 Cloud Contact Center installed on-premises or used cloud based, RingCentral Phone can be used on-premises and on the cloud. Five9 Cloud Contact Center, with a pricing score of 10 is considered more expensive to implement than RingCentral Phone with a score of 4.2.

Five9 Cloud Contact Center is rated 4.2 stars by ITQlick experts, both software products offer a good range of features (Five9 offers 18 main features). compare head to head: Five9 Cloud Contact Center Vs RingCentral Phone

9. VoIP Phone Systems

VoIP Phone Systems is an alternative VoIP software, VoIP Phone Systems used on the cloud, RingCentral Phone can be used on-premises and on the cloud. VoIP Phone Systems, with a pricing score of 5.4 is considered more expensive to implement than RingCentral Phone with a score of 4.2.

VoIP Phone Systems is rated 4.7 stars by ITQlick experts, both software products offer a good range of features (VoIP offers 6 main features). compare head to head: VoIP Phone Systems Vs RingCentral Phone

10. ShoreTel Sky

ShoreTel Sky is an alternative VoIP software, ShoreTel Sky installed on-premises or used cloud based, RingCentral Phone can be used on-premises and on the cloud. ShoreTel Sky, with a pricing score of 7.6 is considered more expensive to implement than RingCentral Phone with a score of 4.2.

ShoreTel Sky is rated 4.3 stars by ITQlick experts, both software products offer a good range of features (ShoreTel offers 24 main features). compare head to head: ShoreTel Sky Vs RingCentral Phone

11. Phonebooth

Phonebooth is an alternative VoIP software, Phonebooth installed on-premises or used cloud based, RingCentral Phone can be used on-premises and on the cloud. Phonebooth, with a pricing score of 2 is considered less expensive to implement than RingCentral Phone with a score of 4.2.

Phonebooth is rated 4 stars by ITQlick experts, both software products offer a good range of features (Phonebooth offers 10 main features). compare head to head: Phonebooth Vs RingCentral Phone

12. Vonage Business Solutions

Vonage Business Solutions is an alternative VoIP software, Vonage Business Solutions installed on-premises or used cloud based, RingCentral Phone can be used on-premises and on the cloud. Vonage Business Solutions, with a pricing score of 4 is considered less expensive to implement than RingCentral Phone with a score of 4.2.

Vonage Business Solutions is rated 4.1 stars by ITQlick experts, both software products offer a good range of features (Vonage offers 17 main features). compare head to head: Vonage Business Solutions Vs RingCentral Phone

13. WebEx

WebEx is an alternative VoIP software, WebEx used on the cloud, RingCentral Phone can be used on-premises and on the cloud. WebEx, with a pricing score of 5.4 is considered more expensive to implement than RingCentral Phone with a score of 4.2.

WebEx is rated 4.3 stars by ITQlick experts, both software products offer a good range of features (WebEx offers 3 main features). compare head to head: WebEx Vs RingCentral Phone

Author

Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.