RingCentral Professional 2019 Review

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Last updated: Mar 30, 2019

RingCentral Professional Review

ITQlick rating
(4.2/5)

Starting from $20 Per month/user

RingCentral Professional is a cloud-based phone & call management system designed to serve businesses on the go. The platform helps the users to get directory listings, local business phone numbers that are tol...

  • Categories :

    • Internet Fax
    • VoIP
    • Conference Calling

What is RingCentral Professional? Updated: Mar 30, 2019

RingCentral Professional is a cloud-based phone & call management system designed to serve businesses on the go. The platform helps the users to get directory listings, local business phone numbers that are toll-free and portrays a professional image.

The core features of RingCentral Professional software include Available Phone Numbers, Call Management, Voicemail + Greetings, Internet Fax, Mobile Apps, Desktop Apps, and Integrations.

It helps the user to quickly transfer their current business phone number or even better, choose & activate another new virtual number. RingCentral Professional is a solution by RingCentral, a Company founded in 2003 in the United States. This system allows the users to easily receive and manage their calls: the calls route to the existing phone of the users, field workers, or to the voicemail the user chooses.

RingCentral Professional Average Rating -

The rating of RingCentral Professional is 4.2 stars. The rating is based on ITQlick expert review

RingCentral Professional Typical Customers

RingCentral Professional is specifically designed to help individuals who are always on-the-go. Professionals who are travelling every now and then can receive calls wherever they are using this software. RingCentral offers another solution called RingCentral Office for small and midsize companies.

RingCentral Professional Features

RingCentral Professional comes with inbound call management, flexible answering rules, voicemail with free email delivery, auto-receptionist, mobile phone integration and advanced call forwarding features. The call forwarding feature can be used to receive business calls in any location and any device. Users can forward calls in multiple phone numbers and configure the forwarding system to selected numbers in a sequential order or simultaneously.

It’s easy to receive calls on smartphones using the free apps. Users will get a toll-free number and can set up department extensions as required. It’s easy to get started in just a few minutes as all your phone numbers will be available instantly and you can setup online or in your tablet or smartphone. The software doesn’t require any hardware cost or setup fees and call management can be done with just a few clicks.

RingCentral Professional 5 Pros

  • RingCentral Professional’s VoIP phone solution is specifically designed to help on-the-go professionals
  • RingCentral Professional offers mobile phone integration for users unlike other similar tools
  • The customer support of RingCentral Professional offers phone and email support for users
  • The VoIP phone software offers call forward feature with multiple phone numbers support
  • The VoIP phone solution doesn’t require any additional hardware and can be used from your existing smartphone

RingCentral Professional 2 Cons

  • RingCentral Professional doesn’t offer any money back guarantee for Professional plan users
  • RingCentral Professional doesn’t offer any mobile dedicated app for Windows phone users

RingCentral Professional Alternatives

The two main competitors of RingCentral Professional software include Vonage Business and LiveAgent. Vonage Business is a cloud-hosted communications solution modeled to suit small & midsize companies whereas RingCentral Professional is a cloud-based phone & call management system designed to serve for small and startup businesses.

RingCentral Professional software is owned by RingCentral Company while Vonage Business is a product of RingCentral Company. Both Vonage Business and RingCentral Professional systems provide Online, Business Hours, and 24/7 (Live Rep) support to their users. In terms of training to the users, the two platforms offer Webinars, Documentation, and Live Online training.

LiveAgent software is a cloud-based, online live chat platform built for e-commerce organizations in the midsize and small level business markets while RingCentral Professional is a cloud-based phone & call management system designed to serve for small and startup businesses.

Whereas LiveAgent software offers Online, and 24/7 (Live Rep) support to users, RingCentral Professional offers support via Online, Business Hours, and 24/7 (Live Rep). LiveAgent software is a product of QualityUnit while RingCentral Professional is an invention of RingCentral Company.

RingCentral Professional Pricing Information

RingCentral Professional software offers three pricing plans as follows:

· PRO- Starting at $25 .99 per user per month when billed monthly and $15.99 when paid annually.

· PRO PLUS at $ 29 .99 when billed monthly, or $19.99 /user/month when billed annually.

· OFFICE ALL-IN-ONE starting at $ 49.99 per month per user when billed monthly, and $ 34.99 /user/month when paid yearly.

RingCentral Professional demo

25 questions to ask the vendor on RingCentral Professional demo

Is RingCentral Professional the right software for me?

RingCentral Professional software offers phone & call management solutions to startup and small businesses on the go. The platform can be used in various industries including wholesale and distribution, construction, manufacturing, service providers and, financial services among many others.

RingCentral Professional Categories

Internet Fax
VoIP
Conference Calling

Specifications

Company:
Address: RingCentral Inc., Fashion Island Boulevard, San Mateo, CA
Customers: Small business, Medium business, Large business
Business Area: Cross Business Areas
Platforms: Desktop, Cloud
Operating Systems: Mac OS, Windows, Linux

RingCentral Professional Features

Data Import/Export
Basic Reports
Online Customer Support
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RingCentral Professional Vs. Alternatives

ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100 score, based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 score, based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Hosting
Functionality score
Fit small business
Fit medium business
Fit large business
Software review
Compare
RingCentral
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
93/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
4.2/10
License pricing license pricing (if provided by the software vendor)
$20 Per month/user
Hosting
On premise and Cloud
Functionality score
6
Fit small business
Fit medium business
Fit large business
Software review
Saba
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
93/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2.2/10
License pricing license pricing (if provided by the software vendor)
$19 Per month/user
Hosting
On premise and Cloud
Functionality score
29
Fit small business
Fit medium business
Fit large business
Software review
Intuit
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
92/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
6/10
License pricing license pricing (if provided by the software vendor)
$20 Per month/user
Hosting
Cloud
Functionality score
3
Fit small business
Fit medium business
Fit large business
Software review
Nuance
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
92/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
6/10
License pricing license pricing (if provided by the software vendor)
Pricing not available
Hosting
NA
Functionality score
4
Fit small business
Fit medium business
Fit large business
Software review
WhatsApp
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
91/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
3/10
License pricing license pricing (if provided by the software vendor)
Pricing not available
Hosting
On premise
Functionality score
4
Fit small business
Fit medium business
Fit large business
Software review