RMS Hospitality Review

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Last updated: Feb 10, 2020

RMS Hospitality Review

ITQlick rating
(4.4/5)

Starting from $125 per month

RMS is a cloud-based property management solution for medium and large hospitality businesses and facilities. It has online booking, channel management, dynamic pricing, guest marketing, event management, asset...

  • Categories :

    • Hotel Booking & Reservations
    • Hotel Management
    • Hotel Resort Management

Shlomi Lavi / updated: Feb 10, 2020

What is RMS Hospitality?

RMS is a cloud-based property management solution for medium and large hospitality businesses and facilities. It has online booking, channel management, dynamic pricing, guest marketing, event management, asset maintenance, POS integration, and GDS integration features. This software was created by RMS Cloud which was founded in 1983. Its headquarters are located in Keilor Park, Victoria and have up to 200 employees.

Average Rating -

The rating of RMS Hospitality is 4.4 stars out of 5. The rating is based on ITQlick expert review.

Typical Customers

Customers of the software mainly include small and medium property businesses from all over the world. It can be successfully deployed in such places as parks, hotels and motels, inns, apartments, and other property businesses. Some notable clients of the software include Bright Pine Valley Tourist Park, Country Apartments, and Big Rig Tourist Park etc.

Features

The software offers comprehensive front office and customer management services including group bookings, advanced rate package compiler, in-built marketing module, travel agent and company billing management, event management, and automated correspondence management. Real time online bookings are directly linked to the company website for quicker processing. Simple workflow management is offered with minimal navigation requirement.

RMS Hospitality offers support for unlimited rate plans and retains full guest history. It also features a variety of pre-made reports with freedom for customization. Other important capabilities include marketing management, housekeeping management, inventory management, vacation rental, OTA and GDS integration, and support for multiple locations.

RMS Hospitality 3 Pros

  • Excellent backup support
  • Easy to learn and navigate
  • Affordable price

RMS Hospitality 2 Cons

  • Not available as an Android and iOS App
  • Not multi-lingual and multi-currency

Competitors & Alternatives

Fidelity PMS is a hybrid hotel management solution for the same client size as RMS. Fidelity PMS offers similar features as RMS such as online booking, automatic rate assignment and adjustment, reactivation, cancellation, and no-show reservation management, and room management features.

However, Fidelity PMS is multi-lingual (English, German, Italian, Chinese, etc.) and multi-currency, have billing and accounting, group management, and customer profiling features which RMS lacks. RMS has higher customer review ratings online than Fidelity PMS and is a better choice as a property management solution for its modern functionalities.

MSI CloudPM is a cloud-based property management software for small and medium hotel enterprises. However, MSI CloudPM pricing is lower than RMS. Both are web-based and have Housekeeping management, price management, email confirmation, and room booking and cancellation features.

MSI CloudPM has no booking management, channel management, and price management capabilities, unlike RMS. Both have excellent vendor reputation online but RMS is more beneficial as a hotel management solution than MSI CloudPM because of its wider range of functions.

RMS Hospitality Pricing Information

The cost of license starting from $125 per month. The experts at ITQlick has reviewed RMS Hospitality pricing and gave the software a total cost of ownership (TCO) rating of 5.2 out of 10. Custom price cost for your business is available upon request.

Questions to ask the vendor during a demo

Schedule a demo and access 25 must ask questions for the vendor while watching RMS Hospitality in action

Is it the right software for you?

RMS fits small and medium properties such as hotels and resorts, motels, park and campgrounds, marina, government, workforce, day spa, shopping centers, colleges, facilities, and vacation rentals. RMS clients are Rip Van Winkle Campground, The Noosa Apartments, and Country Apartments.

RMS Hospitality Categories

Hotel Booking & Reservations
Hotel Management
Hotel Resort Management

Specifications

Company:
Address: Victoria, Australia
Website:https://www.rmscloud.com/
Customers: Small business, Medium business, Large business
Business Area: Cross Business Areas
Platforms: Desktop
Operating Systems: Mac OS, Windows, Linux

RMS Hospitality Features

Dashboard
Email alerts
Email integration
Online Customer Support
Project Collaboration
Document Management
Task Management
Quality management

RMS Hospitality Vs. Alternatives

ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100 score, based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 score, based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Hosting
Functionality score
Fit small business
Fit medium business
Fit large business
Software review
Compare
RMS
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
85/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
5.2/10
License pricing license pricing (if provided by the software vendor)
$125 per month
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11
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2.4/10
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$75 per user/month
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10
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ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
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6.6/10
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11
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eZee
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
90/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2.4/10
License pricing license pricing (if provided by the software vendor)
$50 per month
Hosting
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Functionality score
4
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ThinkReservations
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
89/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2.6/10
License pricing license pricing (if provided by the software vendor)
$10 per user/month
Hosting
On premise and Cloud
Functionality score
4
Fit small business
Fit medium business
Fit large business
Software review