RMS Hospitality 2019 Review

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Last updated: Jul 03, 2019

RMS Hospitality Review

ITQlick rating
(4.2/5)

Medium business, Large business

RMS is a cloud-based property management solution for medium and large hospitality businesses and facilities. It has online booking, channel management, dynamic pricing, guest marketing, event management, asset...

  • Categories :

    • Hotel Booking & Reservations
    • Hotel Management
    • Hotel Resort Management

What is RMS Hospitality? Updated: Jul 03, 2019

RMS is a cloud-based property management solution for medium and large hospitality businesses and facilities. It has online booking, channel management, dynamic pricing, guest marketing, event management, asset maintenance, POS integration, and GDS integration features. This software was created by RMS Cloud which was founded in 1983. Its headquarters are located in Keilor Park, Victoria and have up to 200 employees.

RMS Hospitality Average Rating -

The rating of RMS Hospitality is 4.2 stars. The rating is based on ITQlick expert review

RMS Hospitality Typical Customers

Customers of the software mainly include small and medium property businesses from all over the world. It can be successfully deployed in such places as parks, hotels and motels, inns, apartments, and other property businesses. Some notable clients of the software include Bright Pine Valley Tourist Park, Country Apartments, and Big Rig Tourist Park etc.

RMS Hospitality Features

The software offers comprehensive front office and customer management services including group bookings, advanced rate package compiler, in-built marketing module, travel agent and company billing management, event management, and automated correspondence management. Real time online bookings are directly linked to the company website for quicker processing. Simple workflow management is offered with minimal navigation requirement.

RMS Hospitality offers support for unlimited rate plans and retains full guest history. It also features a variety of pre-made reports with freedom for customization. Other important capabilities include marketing management, housekeeping management, inventory management, vacation rental, OTA and GDS integration, and support for multiple locations.

RMS Hospitality 3 Pros

  • Excellent backup support
  • Easy to learn and navigate
  • Affordable price

RMS Hospitality 2 Cons

  • Not available as an Android and iOS App
  • Not multi-lingual and multi-currency

RMS Hospitality Alternatives

Fidelity PMS is a hybrid hotel management solution for the same client size as RMS. Fidelity PMS offers similar features as RMS such as online booking, automatic rate assignment and adjustment, reactivation, cancellation, and no-show reservation management, and room management features.

However, Fidelity PMS is multi-lingual (English, German, Italian, Chinese, etc.) and multi-currency, have billing and accounting, group management, and customer profiling features which RMS lacks. RMS has higher customer review ratings online than Fidelity PMS and is a better choice as a property management solution for its modern functionalities.

MSI CloudPM is a cloud-based property management software for small and medium hotel enterprises. However, MSI CloudPM pricing is lower than RMS. Both are web-based and have Housekeeping management, price management, email confirmation, and room booking and cancellation features.

MSI CloudPM has no booking management, channel management, and price management capabilities, unlike RMS. Both have excellent vendor reputation online but RMS is more beneficial as a hotel management solution than MSI CloudPM because of its wider range of functions.

RMS Hospitality Pricing Information

RMS pricing is above the average cost of property management software. It has a dynamic pricing function which can automate adjustments during peak, lean, holiday season, and more. It helps users save time and lower or raise rates to increase profit and occupancy. Its email marketing tools can create engaging contents, edit templates using drag and drop interface, and launch email campaigns to target clients.

Its Book Now online booking engine can accommodate guests booking 24/7, process payments, maintain availability and rates, automatically send confirmation, and update channels and PMS in real time. It can manage the business’ entire channel in one system including reservation and rates updating and eliminating double-bookings.

It has built-in POS integration called POS Lite for easier inventory and supply management and walk-up sales and returns processing. Its housekeeping features can manage staff schedules, assign staff and tasks per room, and generate real-time status reports. It also has customer support and guest portal functions.

RMS Hospitality demo

25 questions to ask the vendor on RMS Hospitality demo

Is RMS Hospitality the right software for me?

RMS fits small and medium properties such as hotels and resorts, motels, park and campgrounds, marina, government, workforce, day spa, shopping centers, colleges, facilities, and vacation rentals. RMS clients are Rip Van Winkle Campground, The Noosa Apartments, and Country Apartments.

RMS Hospitality Categories

Hotel Booking & Reservations
Hotel Management
Hotel Resort Management

Specifications

Company:
Address: Victoria, Australia
Website:RMS Hospitality
Customers: Medium business, Large business
Business Area: Cross Business Areas
Platforms: Desktop
Operating Systems: Mac OS, Windows, Linux

RMS Hospitality Features

Dashboard
Email alerts
Email integration
Online Customer Support
Project Collaboration
Document Management
Task Management
Quality management

RMS Hospitality Vs. Alternatives

ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100 score, based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 score, based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Hosting
Functionality score
Fit small business
Fit medium business
Fit large business
Software review
Compare
RMS
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
90/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
7.8/10
License pricing license pricing (if provided by the software vendor)
Pricing not available
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On premise
Functionality score
11
Fit small business
Fit medium business
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RezOvation
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
92/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
3.2/10
License pricing license pricing (if provided by the software vendor)
Pricing not available
Hosting
Cloud
Functionality score
6
Fit small business
Fit medium business
Fit large business
Software review
ATRIO
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
91/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
3.4/10
License pricing license pricing (if provided by the software vendor)
Pricing not available
Hosting
Cloud
Functionality score
5
Fit small business
Fit medium business
Fit large business
Software review
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InnGrid
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
91/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2.8/10
License pricing license pricing (if provided by the software vendor)
Pricing not available
Hosting
Cloud
Functionality score
4
Fit small business
Fit medium business
Fit large business
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Amadeus
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
89/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
5.6/10
License pricing license pricing (if provided by the software vendor)
Pricing not available
Hosting
Cloud
Functionality score
5
Fit small business
Fit medium business
Fit large business
Software review