RMS Hospitality Review - why 4.4 stars?

RMS Hospitality Review
ITQlick Score: 85/100
ITQlick Rating: (4.4/5)
Pricing: 5.2/10 - average cost
Category: Hotel Management -> RMS Hospitality
Ranking:Ranked 15 out of 125 Hotel Management systems
Company: RMS Hospitality Solutions
Pricing: starts at $54 per month
Typical customers: Small, medium and large size businesses
Platforms: Desktop
Links: RMS Hospitality pricing, RMS Hospitality alternatives

Shlomi LaviShlomi Lavi / updated: Jun 17, 2021

We publish unbiased reviews, our opinions are our own and are not influenced by payments from advertisers. Learn more in our advertiser disclosure.

What is RMS Hospitality?

RMS is a cloud-based property management solution for medium and large hospitality businesses and facilities. It has online booking, channel management, dynamic pricing, guest marketing, event management, asset maintenance, POS integration, and GDS integration features. This software was created by RMS Cloud which was founded in 1983. Its headquarters are located in Keilor Park, Victoria and have up to 200 employees.

What is RMS Hospitality rating? ()

The rating of RMS Hospitality is 4.4 stars out of 5 and the total score is 85 out of 100. The ratings are based on our unbiased experts. Learn more in our rating methodology page

Who are RMS Hospitality's typical customers?

Customers of the software mainly include small and medium property businesses from all over the world. It can be successfully deployed in such places as parks, hotels and motels, inns, apartments, and other property businesses. Some notable clients of the software include Bright Pine Valley Tourist Park, Country Apartments, and Big Rig Tourist Park etc.

Is RMS Hospitality the best Hotel Management?

RMS Hospitality is ranked 15 out of 125 software in their category (Hotel Management systems).

What are their main features and functionalities?

The software offers comprehensive front office and customer management services including group bookings, advanced rate package compiler, in-built marketing module, travel agent and company billing management, event management, and automated correspondence management. Real time online bookings are directly linked to the company website for quicker processing. Simple workflow management is offered with minimal navigation requirement.

RMS Hospitality offers support for unlimited rate plans and retains full guest history. It also features a variety of pre-made reports with freedom for customization. Other important capabilities include marketing management, housekeeping management, inventory management, vacation rental, OTA and GDS integration, and support for multiple locations.

What are RMS Hospitality's pros? (3 Pros)

  • Excellent backup support
  • Easy to learn and navigate
  • Affordable price

What are RMS Hospitality's cons? (2 cons)

  • Not available as an Android and iOS App
  • Not multi-lingual and multi-currency

Who are their main alternatives?

Fidelity PMS is a hybrid hotel management solution for the same client size as RMS. Fidelity PMS offers similar features as RMS such as online booking, automatic rate assignment and adjustment, reactivation, cancellation, and no-show reservation management, and room management features.

However, Fidelity PMS is multi-lingual (English, German, Italian, Chinese, etc.) and multi-currency, have billing and accounting, group management, and customer profiling features which RMS lacks. RMS has higher customer review ratings online than Fidelity PMS and is a better choice as a property management solution for its modern functionalities.

MSI CloudPM is a cloud-based property management software for small and medium hotel enterprises. However, MSI CloudPM pricing is lower than RMS. Both are web-based and have Housekeeping management, price management, email confirmation, and room booking and cancellation features.

MSI CloudPM has no booking management, channel management, and price management capabilities, unlike RMS. Both have excellent vendor reputation online but RMS is more beneficial as a hotel management solution than MSI CloudPM because of its wider range of functions.

What is the cost of RMS Hospitality?

The cost of license starts at $54 per month. On top of the total cost of licenses which is easy to calculate - what is the REAL total cost of implementation? You need to add the cost of training, customization, data migration, and other "hidden cost". ITQlick pricing score is 5.2 out of 10 (10 is most expensive). Find here the REAL total cost breakdown for RMS Hospitality

What should you ask RMS Hospitality Solutions during a demo session? (65 questions)

Schedule a demo with RMS Hospitality and access 65 must ask questions for the vendor while watching RMS Hospitality in action. Visit the vendor's website here.

Is it the right software for you?

RMS fits small and medium properties such as hotels and resorts, motels, park and campgrounds, marina, government, workforce, day spa, shopping centers, colleges, facilities, and vacation rentals. RMS clients are Rip Van Winkle Campground, The Noosa Apartments, and Country Apartments.

RMS Hospitality's list of categories:

Hotel Booking & Reservations
Hotel Management
Hotel Resort Management

RMS Hospitality's list of features:

Dashboard
Email alerts
Email integration
Online Customer Support
Project Collaboration
Document Management
Task Management
Quality management

RMS Hospitality Vs. Alternatives

ITQlick rating
Score
Pricing
License pricing
Functionality
Review
Compare
RMS
ITQlick rating
4.4/5
Score
85/100
Pricing
5.2/10
License pricing
$54 per month
Functionality
11
Review
Compare
Cloudbeds
ITQlick rating
4.5/5
Score
93/100
Pricing
2.4/10
License pricing
$75 per user/month
Functionality
10
ResNexus
ITQlick rating
4.7/5
Score
91/100
Pricing
6.6/10
License pricing
$3 per user/month
Functionality
11
eZee
ITQlick rating
4.5/5
Score
90/100
Pricing
2.4/10
License pricing
$45 per month
Functionality
4
Review
Compare
Hostaway
ITQlick rating
4.4/5
Score
90/100
Pricing
2.8/10
License pricing
$25 per month
Functionality
5
Author

Shlomi Lavi

Website Linkedin Facebook Twitter

Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.