Salesboom Cloud CRM Review - why 4.4 stars?

Salesboom Cloud CRM Review
ITQlick Score: 81/100
ITQlick Rating:
Pricing: 3.6/10 - low cost
Category: CRM -> Salesboom Cloud CRM review
Ranking:Ranked 133 out of 605 CRM systems
Company: Salesboom
Pricing: starts at $14 per user/month
Typical customers: Small, medium and large size businesses
Platforms: Desktop
Links: Salesboom Cloud CRM pricing, Salesboom Cloud CRM alternatives
Shlomi LaviShlomi Lavi / updated: Jul 26, 2022

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What is Salesboom Cloud CRM?

Salesboom Cloud CRM is cloud-based customer relationship management (CRM) designed for businesses of all sizes. The solution comes in three levels including Team, Professional and Enterprise levels. The team level enables has advanced mass email marketing and auto-response email functions.

The professional and enterprise level comprises of campaign management, contract and quote management and the capability to create a custom dashboard for tracking and business intelligence analytics.

The solution core features include sales, marketing and mobile CRM and more. The solution integrates with different software integrations including Shopify, Slack, Zapier, Facebook Outlook 365 and Twilio and more.

Who is it best for?

Salesboom Cloud CRM is a perfect fit for small and mid-sized companies but can be also used by large enterprises. Technology, advertising, insurance and other similar industries are currently using this CRM solution. APMEX, Union Wireless and Home Trust are some of the clients of Salesboom Cloud CRM.

Main features and functionalities

Salesboom Cloud CRM comes with sales force automation, business intelligence and analytics, CRM workflow automation, marketing automation, Google Apps integration, customer service and support and collaboration features. The sales force automation module offers lead management, contact management, account management, quote management, forecasting, product database and opportunity management features, in addition to integration with Google Contacts.

The business intelligence and analytics modules include dashboard reporting, color coding leads, customer reporting and analytics and a CRM audit trail. The collaboration feature offers instant messaging, event management, web self-service, CRM Skype integration, CRM self-service portal and a shared calendar for users. Salesboom offers a free 30-day trial and a live CRM demo.

What is the actual cost?

The cost of license starts at $14 per user/month. ITQlick pricing score is 3.6 out of 10 (10 is most expensive). Access ITQlick pricing guide for Salesboom Cloud CRM. You can also find here pricing information from Salesboom Cloud CRM's website.

Pros

  • Salesboom Cloud CRM is great for small and mid-sized companies and can be also used by large enterprises
  • Salesboom Cloud CRM’s customer support offers phone and email support for users
  • All pricing plans include SSL protection, free setup and live one-on-one training
  • Salesboom supports integration with Skype, Google Maps, Facebook and Twitter
  • Salesboom's functionality includes opportunity and pipeline management that is not available in similar tools

Cons

  • The web services API is only available in the Enterprise plan
  • The unlimited customization option is not available in the Professional and Team plans
  • 24x7 toll free customer support is offered only for Enterprise plan users
  • Quotes management and campaign management are not included in the Team version
  • The Team pricing plan supports only 5 users

How it stacks up?

Access a head to head analysis of Salesboom Cloud CRM vs alternative software solutions.
ITQlick rating
Score
Pricing
License pricing
Functionality
Review
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Salesboo...
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4.4/5
Score
81/100
Pricing
3.6/10
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$14 per user/month
Functionality
33
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Pipedrive
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4.6/5
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19
Salesfor...
ITQlick rating
4.4/5
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98/100
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3/10
License pricing
$25 per user/month
Functionality
28
Zoho CRM
ITQlick rating
4.2/5
Score
98/100
Pricing
2/10
License pricing
$14 per user/month
Functionality
36
Nimble
ITQlick rating
2.8/5
Score
97/100
Pricing
2/10
License pricing
$19 per user/month
Functionality
31
Review

Frequently Asked Questions (FAQs)

Is it the best CRM system?

Salesboom Cloud CRM is ranked 133 out of 605 software in their category (CRM systems).

How they are rated on ITQlick?

The rating of Salesboom Cloud CRM is 4.4 stars out of 5 and the total score is 81 out of 100. The rating score is based on our unbiased data-based algo. Learn more - rating methodology page.

Is it an easy to use Software?

Yes, Salesboom Cloud CRM makes it fairly easy to use. This product is user friendly and intuitive.

Is it cloud-based?

No, the software in not cloud based so you would need to install it locally and connect it directly to a server.

Can it be used on mobile?

No, currently Salesboom Cloud CRM can't be accessed on mobile, you would need to access it from your computer.

What should we ask during a demo session?

Differences between Salesboom Cloud CRM and alternatives?

The most popular alternatives to Salesboom Cloud CRM in 2023: Pipedrive, Salesforce CRM, Zoho CRM, Nimble, Keap. Access the complete competitors analysis here - Salesboom Cloud CRM VS CRM Software alternatives.

Is Salesboom Cloud CRM right for you or your business?

Salesboom is ideal for businesses of all sizes ranging from startups, small, midsize and large enterprises. It caters to Aerospace Defense, Automotive, Call Centers, healthcare & clinics, Communications, Construction Management , Retail & Consumer Goods, Electronics, Energy and Financial Services & Banking.

List of categories

Banking CRM
Casino CRM
Customer Relationship Management
Customer Loyalty
Customer Service
Customer Success
Healthcare CRM
Insurance CRM
Mobile CRM
Pharmaceutical CRM
Team Collaboration
Sales

List of features

Billing/Invoicing
Campaign Management
Case Management
Contact Management
Contract Management
Customer Self Service Portal
Customer Service
Dashboards
Document Management
Email Marketing
Knowledge Base
Lead Management
Marketing Automation
Sales Automation
Contact Management

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.