Salesboom Cloud CRM Review

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Last updated: Sep 01, 2019

Salesboom Cloud CRM Review

ITQlick rating
(4.4/5)

Starting from $14 per user/month

Salesboom Cloud CRM is cloud-based customer relationship management (CRM) designed for businesses of all sizes. The solution comes in three levels including Team, Professional and Enterprise levels.

  • Categories (4/15):

    • Banking CRM
    • Casino CRM
    • CRM
    • Customer Engagement

Shlomi Lavi / updated: Sep 01, 2019

What is Salesboom Cloud CRM?

Salesboom Cloud CRM is cloud-based customer relationship management (CRM) designed for businesses of all sizes. The solution comes in three levels including Team, Professional and Enterprise levels. The team level enables has advanced mass email marketing and auto-response email functions.

The professional and enterprise level comprises of campaign management, contract and quote management and the capability to create a custom dashboard for tracking and business intelligence analytics.

The solution core features include sales, marketing and mobile CRM and more. The solution integrates with different software integrations including Shopify, Slack, Zapier, Facebook Outlook 365 and Twilio and more.

Average Rating -

The rating of Salesboom Cloud CRM is 4.4 stars out of 5. The rating is based on ITQlick expert review.

Typical Customers

Salesboom Cloud CRM is a perfect fit for small and mid-sized companies but can be also used by large enterprises. Technology, advertising, insurance and other similar industries are currently using this CRM solution. APMEX, Union Wireless and Home Trust are some of the clients of Salesboom Cloud CRM.

Features

Salesboom Cloud CRM comes with sales force automation, business intelligence and analytics, CRM workflow automation, marketing automation, Google Apps integration, customer service and support and collaboration features. The sales force automation module offers lead management, contact management, account management, quote management, forecasting, product database and opportunity management features, in addition to integration with Google Contacts.

The business intelligence and analytics modules include dashboard reporting, color coding leads, customer reporting and analytics and a CRM audit trail. The collaboration feature offers instant messaging, event management, web self-service, CRM Skype integration, CRM self-service portal and a shared calendar for users. Salesboom offers a free 30-day trial and a live CRM demo.

Salesboom Cloud CRM 5 Pros

  • Salesboom Cloud CRM is great for small and mid-sized companies and can be also used by large enterprises
  • Salesboom Cloud CRM’s customer support offers phone and email support for users
  • All pricing plans include SSL protection, free setup and live one-on-one training
  • Salesboom supports integration with Skype, Google Maps, Facebook and Twitter
  • Salesboom's functionality includes opportunity and pipeline management that is not available in similar tools

Salesboom Cloud CRM 2 Cons

  • The web services API is only available in the Enterprise plan
  • The unlimited customization option is not available in the Professional and Team plans

Competitors & Alternatives

The two main competitors of Salesboom Cloud CRM includes Yetiforce and Mission Suite. Yetiforce is cloud-based customer relationship management solution just like Salesboom Cloud CRM. Salesboom Cloud CRM is a product of Salesboom which was founded in 2003 and based in Canada and in comparison Yetiforce is a product of Yetiforce which was founded in 2014 and based in Poland.

Yetiforce offers support online and during business hours whereas Salesboom Cloud CRM offers support online, during the business hours and via a 24/7 live support. Salesboom Cloud CRM offers training via documentation, webinars and live online while Yetiforce offers training via documentation and webinars.

Both Mission Suite and Salesboom Cloud CRM is cloud-based customer relationship management. Salesboom Cloud CRM is a product of Salesboom which was founded in 2003 and based in Canada and on the other hand Mission Suite is a product of Mission Suite which was founded in 2011 and based in the United States.

Mission Suite offer support online and during the business hours while Salesboom Cloud CRM offers support online, during the business hours and via a 24/7 live rep. Salesboom Cloud CRM offers training via documentation, live online and in-person and in contrary Mission Suite offers training via documentation, webinars and live online.

Salesboom Cloud CRM Pricing Information

The cost of license starting from $14 per user/month. The experts at ITQlick has reviewed Salesboom Cloud CRM pricing and gave the software a total cost of ownership (TCO) rating of 3.6 out of 10. Custom price cost for your business is available upon request.

Questions to ask the vendor during a demo

Schedule a demo and access 25 must ask questions for the vendor while watching Salesboom Cloud CRM in action

Is it the right software for you?

Salesboom is ideal for businesses of all sizes ranging from startups, small, midsize and large enterprises. It caters to Aerospace Defense, Automotive, Call Centers, healthcare & clinics, Communications, Construction Management , Retail & Consumer Goods, Electronics, Energy and Financial Services & Banking.

Salesboom Cloud CRM Categories

Banking CRM
Casino CRM
CRM
Customer Engagement
Customer Service
Customer Support
Healthcare CRM
Insurance CRM
Mobile CRM
Pharmaceutical CRM
Project Collaboration
Sales

Specifications

Company:
Address: USA
Website:https://www.salesboom.com/
Customers: Small business, Medium business, Large business
Business Area: Customer service, Marketing, Sales management
Platforms: Desktop
Operating Systems: Mac OS, Windows, Linux

Salesboom Cloud CRM Features

Billing/Invoicing
Campaign Management
Case Management
Contact Management
Contract Management
Customer Self Service Portal
Customer Service
Dashboards
Document Management
Email Marketing
Knowledge Base
Lead Management
Marketing Automation
Sales Automation
Contact Management

Salesboom Cloud CRM Vs. Alternatives

ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100 score, based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 score, based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Hosting
Functionality score
Fit small business
Fit medium business
Fit large business
Software review
Compare
Salesboom
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
81/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
3.6/10
License pricing license pricing (if provided by the software vendor)
$14 per user/month
Hosting
On premise and Cloud
Functionality score
33
Fit small business
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ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
98/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
7/10
License pricing license pricing (if provided by the software vendor)
$129 per user/month
Hosting
On premise and Cloud
Functionality score
28
Fit small business
Fit medium business
Fit large business
Software review
Base
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
98/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2/10
License pricing license pricing (if provided by the software vendor)
$25 per user/month
Hosting
On premise and Cloud
Functionality score
29
Fit small business
Fit medium business
Fit large business
Software review
NeonCRM
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
97/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
4.8/10
License pricing license pricing (if provided by the software vendor)
$49 per user/month
Hosting
On premise and Cloud
Functionality score
10
Fit small business
Fit medium business
Fit large business
Software review
amoCRM
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
96/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2.6/10
License pricing license pricing (if provided by the software vendor)
$15 per user/month
Hosting
On premise and Cloud
Functionality score
10
Fit small business
Fit medium business
Fit large business
Software review