Salesboom Cloud CRM Review

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Last updated: Sep 06, 2018

Salesboom Cloud CRM Review

4 reviews

Starting from $14 Per month/user

Salesboom Cloud CRM is a cloud-based customer relationship management solution that can help customers strengthen customer relationships and increase sales. This easy to use solution offers a user friendly inte


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What is Salesboom Cloud CRM? Updated: Sep 06, 2018

Salesboom Cloud CRM is a cloud-based customer relationship management solution that can help customers strengthen customer relationships and increase sales. This easy to use solution offers a user friendly interface with most features just a few clicks away. This is also the first cloud CRM solution to offer a money back guarantee for 90 days. was founded back in 2003 by Rami Hamodah and Troy Muise, and it is an Enterprise cloud CRM vendor. The company offers software as a service solutions to small companies and large enterprises and has served thousands of businesses since 2003.

Salesboom Cloud CRM Average Rating -

The average rating of Salesboom Cloud CRM is 4 stars. The rating is based on 4 aggregated online reviews.

Salesboom Cloud CRM Typical Customers

Salesboom Cloud CRM is a perfect fit for small and mid-sized companies but can be also used by large enterprises. Technology, advertising, insurance and other similar industries are currently using this CRM solution. APMEX, Union Wireless and Home Trust are some of the clients of Salesboom Cloud CRM.

Salesboom Cloud CRM Features

Salesboom Cloud CRM comes with sales force automation, business intelligence and analytics, CRM workflow automation, marketing automation, Google Apps integration, customer service and support and collaboration features. The sales force automation module offers lead management, contact management, account management, quote management, forecasting, product database and opportunity management features, in addition to integration with Google Contacts.

The business intelligence and analytics modules include dashboard reporting, color coding leads, customer reporting and analytics and a CRM audit trail. The collaboration feature offers instant messaging, event management, web self-service, CRM Skype integration, CRM self-service portal and a shared calendar for users. Salesboom offers a free 30-day trial and a live CRM demo.

Salesboom Cloud CRM 5 Pros

  • Salesboom Cloud CRM is great for small and mid-sized companies and can be also used by large enterprises
  • Salesboom Cloud CRM’s customer support offers phone and email support for users
  • All pricing plans include SSL protection, free setup and live one-on-one training
  • Salesboom supports integration with Skype, Google Maps, Facebook and Twitter
  • Salesboom's functionality includes opportunity and pipeline management that is not available in similar tools

Salesboom Cloud CRM 2 Cons

  • The web services API is only available in the Enterprise plan
  • The unlimited customization option is not available in the Professional and Team plans

Salesboom Cloud CRM Alternatives

The main competitors for Salesboom Cloud CRM are Salesforce CRM and Sugar CRM

Salesforce CRM is offered as a cloud solution with a modular architecture. This means customers can choose from the functions they wish to address. This includes sales force automation, marketing, customer support, performance management as well as its social collaboration platform. Additionally Salesforce provides a large App Exchange through which numerous add on solutions can be obtained to enhance the capability of the application, or alternatively utilize its development platform to create apps to meet customer specific requirements.

Salesboom Cloud CRM on the other hand supports a service uptime SLA that guarantees online service of 99.98% which is virtually continuous, as well as a ninety day money back satisfaction guarantee on purchase which is fairly unique. Additionally it supports integration to Google Apps, Microsoft Outlook & Quickbooks as well. The product is also based on automated workflows to map customer process requirements and supports product customization where needed.

Then there is SugarCRM which supports social selling through collaborative network marketing, real- time sales pipeline management, as well as multi-channel marketing which includes multi-touch campaigns that target prospects on various media. Additionally there are strong analytics that can provide closed loop marketing intelligence which analyzes marketing & customers spend history to determine the most optimal ways to engage customers.

In comparison Salesboom Cloud CRM offers a “white label” CRM solution option wherein the product is integrated with an application provider’s system and branded as their own.

Salesboom Cloud CRM Pricing Information

Salesboom Cloud CRM is available in three different pricing plans: Team plan which costs $14 per month per user, Professional plan which costs $45 per month per user, and Enterprise plan which costs $95 per user per month. All these plans include free setup, phone and email support, live one-on-one training and SSL protection.

Salesboom Cloud CRM demo

25 questions to ask the vendor on Salesboom Cloud CRM demo

Salesboom Cloud CRM Categories

Sales Force Automation (SFA)
Sales Automation
Project Collaboration
Pharmaceutical CRM
Mobile CRM
Insurance CRM
Healthcare CRM
Customer Support
Customer Service
Customer Engagement


Address: USA
Website:Salesboom Cloud CRM
Customers: Start up, Small business, Medium business
Business Area: Customer service, Marketing, Sales management
Platforms: Desktop
Operating Systems: Mac OS, Windows, Linux

Salesboom Cloud CRM Features

Campaign Management
Case Management
Contact Management
Contract Management
Customer Self Service Portal
Customer Service
Document Management
Email Marketing
Knowledge Base
Lead Management
Marketing Automation
Sales Automation
Contact Management

Salesboom Cloud CRM Video:

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Salesboom Cloud CRM 8 Alternatives