SalesPro CRM Review - why 3.1 stars?

Shlomi Lavi / updated: Aug 23, 2022

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What is SalesPro CRM?

SalesProCRM is a cloud-hosted customer relationship management software that helps small businesses to manage accounts, customer service leads, sales, and marketing. It is a small business CRM platform that enables users to identify, grow and maintain long-lasting relationships both with prospective and existing clients.

The core features of SalesProCRM software include contact management, calendar, people tracker and productivity dashboard, tasks and activities, sales pipeline and forecast, lead management and more.

The contact management feature will enable the user to efficiently input, organize, as well as seamlessly retrieve relevant data from anywhere globally. It also incorporates a centralized data feature that helps to coordinate information between Customer Service, Sales, and Marketing departments with the organizations. SalesProCRM software is a product of SalesProCRM, a software company based in Canada.

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Who is it best for?

SalesPro CRM is specifically designed to fulfill the CRM needs of small and medium sized businesses. Both business owners and manager will find this solution effective to improve their business with the goal of offering better customer experience. It can centralize the company data and communication and keep everything organized.

Main features and functionalities

SalesPro CRM mostly focuses on contact management, people tracker, productivity dashboard, sales pipeline and forecast, tasks and activities, lead management, streamline customer service and reporting parts. The contact management system is fully customizable, all the fields can be edited if required and all the information can be captured by the sales team quickly. Users can search for contacts like Google search and team leaders can specifically assign a team member to each client. The sales pipeline and forecast feature can help users to determine a time line for when deals are expected to close, spot market trends and improve inventory management.

The CRM solution offers a standalone internal email client and you can evaluate performance and take required steps by following the accurate reporting by SalesPro. The task and activities tracking feature can help users to manage tasks from starting to completion with email reminders and on screen alerts. Users can track leads from the first contact to the end of sale and identify the lead source to focus your marketing and generation efforts. Other notable features are: client history, group calendar, Gmail and Outlook sync, opportunity management and salesforecasting.

What is the actual cost?

SalesPro CRM pricing is based on a straightforward plan, starting at $199 per month for teams of up to five users. A fee of $39 per month applies per user for additional users. Also, a free trial is available.

ITQlick pricing score is 3.6 out of 10 (10 is most expensive). Access ITQlick pricing guide for SalesPro CRM. You can also find here pricing information from SalesPro CRM's website.

Pros

• SalesPro CRM is a feature-rich CRM solution offering lead management, sales pipeline, email marketing, and several other capabilities
• The platform is easy to understand and use
• SalesPro CRM has a powerful activity reminder tool
• The software offers 256 bit encryption advanced security controls, email and phone support
• The CRM solution can be synced with Outlook, Gmail and is also compatible for B2C or B2B applications

Cons

• SalesPro CRM does not have sufficient support documentation on its website compared to its top alternatives
• Unlike most of its top competitors, the platform does not have an omnichannel communication feature
• The customer support of SalesPro CRM doesn’t offer 24/7 live phone or online support
• The customer relationships management solution doesn’t offer a mobile dedicated app for iOS and Android
• The CRM software doesn’t offer features like dialing capabilities, daily schedule and map with travel instruction

How it stacks up?

Access a head to head analysis of SalesPro CRM vs alternative software solutions.

Frequently Asked Questions (FAQs)

Is SalesPro CRM right for you or your business?

SalesPro CRM is a customer relationship management solution for small and midsize businesses. The software serves clients across all industry verticals like financial services, retail, etc.