Salsa Labs Review - why 4 stars?

Salsa Labs Review
ITQlick Score: 90/100
ITQlick Rating:
Pricing: 5.4/10 - average cost
Category: Donation Management -> Salsa Labs review
Ranking:Ranked 6 out of 24 Donation Management systems
Company: Salsa Labs Inc
Typical customers: Start up, Small business, Medium business
Platforms: Desktop, Cloud
Links: Salsa Labs pricing, Salsa Labs alternatives
Shlomi LaviShlomi Lavi / updated: Mar 23, 2022

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What is Salsa Labs?

Salsa CRM is a cloud-based CRM and constituent relationship management software solution built to help nonprofit organizations track information on online and offline donations and manage donors. The software is equipped with several features, some of which are explained below:
  • Rich Donor Profiles: On Salsa CRM, nonprofits and users can track data on donors, including relationships, interests, social media accounts, apply role-based access restrictions, and prevent duplication of donor information or profiles.
  • Direct Mail Fundraising: Salsa CRM features an inbuilt word processor that helps nonprofits craft emails. Nonprofit organizations can organize fundraisers through emails with tools like mail merge, label printing, and barcode scanning for large-scale fundraising events.
  • Donation Tracking: With Salsa CRM, users can track unique data using custom fields, keep detailed notes, track donation history, and leverage relationship and household tools to organize smarter fundraising events.
  • Reporting: Nonprofits can easily view their performance in real-time on the Salsa CRM customizable dashboard, measure key metrics with one click, and query the database with the query tool.
Salsa Labs was founded in 2003 and was acquired by EveryAction in 2021. The company is headquartered in Bethesda, Maryland, USA, and has an employee size between 51-100.

Who is it best for?

The software is a most viable solution for small and medium businesses. Major industries where it has so far been deployed include human services, environmental quality protection, philanthropy, public sector, national security and government, and others. Some major customers of the software include LiveYourDream, The National Physicians Alliance, and AAM etc.

Main features and functionalities

Four major aspects that are specifically focused by the software include fundraising, advocacy, communication, and organization. For fundraising management, the software offers the creation of unique and customized donation forms and automatic linking of forms to the targeted emails. Donations can be tracked and donor lists can be segmented for message testing. The software offers the creation of online petitions, performance reports, and social media integration for online advocacy. Important communication features offered by the software include email blasts and newsletters, donation appeals, action alerts, and social media publishing.

The software also features marketing automation for personalizing the messages and targeting the required audience.

What is the actual cost?

ITQlick pricing score is 5.4 out of 10 (10 is most expensive). Access ITQlick pricing guide for Salsa Labs. You can also find here pricing information from Salsa Labs's website.

Pros

  • Salsa CRM has excellent query and reporting tools
  • The software is relatively user-friendly
  • The email creation function is easy to use and effective
  • Affordable

Cons

  • Migrating data from other platforms onto Salsa CRM is problematic, especially for single contact names that multiple users bear
  • No feature supports embedding RSS feeds and videos into emails

How it stacks up?

Access a head to head analysis of Salsa Labs vs alternative software solutions.
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Salsa La...
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4/5
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Pricing not available
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Salsa CR...
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3/10
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$349 per month
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3
Kindful
ITQlick rating
4.4/5
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4.4/10
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$100 per month
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4
Charityp...
ITQlick rating
3.5/5
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92/100
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Keela
ITQlick rating
4.2/5
Score
91/100
Pricing
2/10
License pricing
$90 per month
Functionality
3
Review

Frequently Asked Questions (FAQs)

Is it the best Donation Management system?

Salsa Labs is ranked 6 out of 24 software in their category (Donation Management systems).

How they are rated on ITQlick?

The rating of Salsa Labs is 4 stars out of 5 and the total score is 90 out of 100. The rating score is based on our unbiased data-based algo. Learn more - rating methodology page.

Is it an easy to use Software?

Yes, Salsa Labs makes it fairly easy to use. This product is user friendly and intuitive.

Is it cloud-based?

Yes, they offer cloud based hosting, which means IT resources are retrieved through web-based tools and applications and you don't need to buy servers and additional hardware equipment.

Can it be used on mobile?

No, currently Salsa Labs can't be accessed on mobile, you would need to access it from your computer.

What should we ask during a demo session?

Differences between Salsa Labs and alternatives?

The most popular alternatives to Salsa Labs in 2023: Salsa CRM, Kindful, Charityproud, Keela, Little Green Light. Access the complete competitors analysis here - Salsa Labs VS Donation Management Software alternatives.

Is Salsa Labs right for you or your business?

Salsa CRM is a CRM and constituent relationship management platform created for nonprofit organizations of all sizes and various causes. The software can support donor profiles from 1-1000+, and some of the notable clients signed onto the Salsa CRM platform include Michigan Humane, ICEJ USA, and CT Against Gun Violence.

List of categories

Fixed Asset Management
CRM
Customer Service
Customer Success
Donation Management
Non-Profit
Alumni Management
Non-Profit Volunteer Management
Sales Automation

List of features

Campaign Management
Email Marketing
Social Media
Email
eCommerce

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.