Sametime Review - why 4.2 stars?

Sametime Review
ITQlick Score: 60/100
ITQlick Rating: (4.2/5)
Pricing: 7.8/10 - high cost
Category: VoIP -> Sametime
Ranking:Ranked 140 out of 164 VoIP systems
Company: IBM
Pricing: starts at $60 per user/month
Typical customers: Medium and large size businesses
Platforms: Desktop, Mobile, Cloud
Links: Sametime pricing, Sametime alternatives

Shlomi LaviShlomi Lavi / updated: Oct 29, 2019

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What is Sametime and its features?

IBM Sametime is a business VoIP solution for businesses of all sizes. It offers such capabilities as 3-way calling, caller ID, voice and video integration, and others. The software was designed and launched by IBM Corporation headquartered in New York, United States.

What is Sametime rating?

The rating of Sametime is 4.2 stars out of 5 and the total score is 60 out of 100. The rating score is based on our unbiased data-based algo. Learn more - rating methodology page.

Who uses Sametime?

Customers of the software include small and medium businesses as well as large enterprises. It can be used in a variety of major industries and domains including telecom and internet services, call center management, financial and legal services, and others. Some notable clients of the software include Chilean Red Cross, Poland Border Guard, VCC, and others.

Is it easy to use?

Yes, Sametime makes it fairly easy to use. This product is user friendly and intuitive.

Is Sametime cloud-based?

Yes, they offer cloud based hosting, which means IT resources are retrieved through web-based tools and applications and you don't need to buy servers and additional hardware equipment.

Can it be used on mobile?

Yes, you can access Sametime on your mobile/smart phone.

Is Sametime the best VoIP system?

Sametime is ranked 140 out of 164 software in their category (VoIP systems).

What are their main features and functionalities?

The software facilitates integration of multiple channels of communication into a single platform. It offers a variety of useful user communication tools such as video calling, video calling, chat rooms, and instant messaging. The software also offers video conferencing with support for up to 6 simultaneous participants.

IBM Sametime offers users access to a unified corporate directory with the option of indicating whether they are online and if they are available to talk. Other important capabilities include integration with third party solutions, application programming interface, 3-way calling, caller ID, offline messaging, and others.

Who are their main alternatives?

Popular alternatives to Sametime: RingCentral Phone, jive communications, Nextiva Business VoIP, ShoreTel, 3CX Phone System, Business Voice, eVoice, Five9 Cloud Contact Center, VoIP Phone Systems, ShoreTel Sky. The full list of competitors can be found here.

What is the cost of Sametime?

The cost of license starts at $60 per user/month. On top of the total cost of licenses which is easy to calculate - what is the REAL total cost of implementation? You need to add the cost of training, customization, data migration, and other "hidden cost". ITQlick pricing score is 7.8 out of 10 (10 is most expensive). You can find here the REAL total cost breakdown for Sametime.

What should you ask IBM during a demo session? (65 questions)

Schedule a demo with Sametime and access 65 must ask questions for the vendor while watching Sametime in action.

List of categories

Communications
Communications
Business Phone Systems
Cloud PBX
Online Meeting
Video Conferencing
VoIP

Sametime Vs. Alternatives

ITQlick rating
Score
Pricing
License pricing
Functionality
Review
Compare
Sametime
ITQlick rating
4.2/5
Score
60/100
Pricing
7.8/10
License pricing
$60 per user/month
Functionality
7
Compare
jive com...
ITQlick rating
4.6/5
Score
93/100
Pricing
2.8/10
License pricing
$19.95 per user/month
Functionality
7
Nextiva ...
ITQlick rating
4.2/5
Score
93/100
Pricing
3.2/10
License pricing
$11.95 per user/month
Functionality
27
RingCent...
ITQlick rating
4.2/5
Score
93/100
Pricing
4.2/10
License pricing
$19.99 per user/month
Functionality
34
ShoreTel
ITQlick rating
4.9/5
Score
92/100
Pricing
5.4/10
License pricing
$19.99 per user/month
Functionality
6

Author

Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.