SAP Digital CRM Review - why 3.8 stars?

Shlomi Lavi / updated: Jul 19, 2022

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What is SAP Digital CRM?

SAP Digital CRM is a CRM software designed to help businesses understand their audience and improve customer experience and engagement. The software also offers a single commerce channel to its users. It equally helps to increase B2B value network while reducing the risks involved. In the aspect of sales, the software enables businesses to boost sales by improving their selling experience.

With SAP CRM, customer feedback is captured and used to make improvements. Some key features of this software include customer data security, sales solutions, e-commerce, and marketing solutions. SAP was established in 1972 with its headquarters in Walldorf, Germany. The company now has over 10,000 employees.

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Who is it best for?

The typical customers include the following business size: Small, medium and large size businesses.

What is the actual cost?

The cost of license starts at $23 per user/month. ITQlick pricing score is 2 out of 10 (10 is most expensive). Access ITQlick pricing guide for SAP Digital CRM. You can also find here pricing information from SAP Digital CRM's website.

Pros

• The software helps to improve customer experience
• It enables users to keep track of inventory
• SAP CRM integrates with both non-SAP and other SAP software
• SAP CRM offers features that help to boost sales

Cons

• Hiring SAP CRM consultants are quite expensive

How it stacks up?

Access a head to head analysis of SAP Digital CRM vs alternative software solutions.

Frequently Asked Questions (FAQs)

Is SAP Digital CRM right for you or your business?

This software is suitable for businesses of all sizes across various industries, including service industries, energy & natural resources, financial services, and public services. Some of the users of this software are Maui Jim, Promesa, Daimani, and doTERRA.