SAP HCM Review - why 4.5 stars?

SAP Human Capital Management Review
ITQlick Score: 88/100
ITQlick Rating: (4.5/5)
Pricing: 6.2/10 - high cost
Category: Human Resources -> SAP HCM
Ranking:Ranked 33 out of 534 Human Resources systems
Company: SAP
Pricing: starts at $84.53 per year
Typical customers: Medium and large size businesses
Platforms: Desktop, Cloud
Links: SAP HCM pricing, SAP HCM alternatives

Shlomi LaviShlomi Lavi / updated: May 22, 2022

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What is SAP HCM and its features?

SAP Human Capital Management is a cloud based software solution to supervise the human resources of your business. The software works to streamline and automate the people management needs of a company. It seeks to provide effective management for the HR of an organization.

What is SAP HCM rating?

The rating of SAP HCM is 4.5 stars out of 5 and the total score is 88 out of 100. The rating score is based on our unbiased data-based algo. Learn more - rating methodology page.

Who uses SAP HCM?

SAP SCM can fulfill the needs of all kinds of businesses, regardless of their sizes. The software is also effective across all industries since HR management is something that every organization needs. Whether you are running a large retail business, an equipment manufacturing plant, or a construction project, SAP SCM can regulate the human resource management of your business.

If you need a fully integrated and comprehensive HRMS to take care of such important aspects of business as competency management, employee development and planning, and performance reviews, SAP SCM can be a very suitable choice for all these purposes.

The clients of SAP include small startups, medium businesses, as well as large organizations. Some noteworthy clients include ACH Food Companies Inc., Spice Islands, Swancor Ind. Co. Ltd. etc.

Is it easy to use?

Yes, SAP HCM makes it fairly easy to use. This product is user friendly and intuitive.

Is SAP HCM cloud-based?

Yes, they offer cloud based hosting, which means IT resources are retrieved through web-based tools and applications and you don't need to buy servers and additional hardware equipment.

Can it be used on mobile?

No, currently SAP HCM can't be accessed on mobile, you would need to access it from your computer.

Is SAP HCM the best Human Resources system?

SAP HCM is ranked 33 out of 534 software in their category (Human Resources systems).

What are their main features and functionalities?

The foremost aim of the software is to regulate the core human resource processes of your business. The main purpose is to make better use of the skills and talents of your employees. Towards this end, the software automates employee administration, payroll, reporting processes, and time management.

The software helps you locate the talent in your organization and groom the workforce for enhanced performance. It also provides efficient management of payroll and benefits. Other than providing reliable workforce planning, SAP HCM also offers various benchmarking modules to suite the growing needs of your business.

Various HR management and hiring processes of the company are optimized and streamlined to make the process quick, simple and more productive. Useless and extraneous administrative tasks are removed and more stress is laid on the important ones.

What are SAP HCM's pros? (5 Pros)

  • SuccessFactors offers an HRIS with modules to cover many aspects of Talent Management
  • SAP HCM allows you to locate the strengths and weaknesses in your workforce and act accordingly.
  • It is easy to use for human resource team members
  • Features like competency management and performance reviews allow you to make best use of the employee talents and reward them accordingly.
  • The software is easily customizable

What are SAP HCM's cons? (5 cons)

  • Users complain that reporting is quite tedious and more manual intervention is required
  • The software comes as an integrated solution which means that you have to purchase the complete package whether you need all the features or not.
  • There are no multi-lingual capabilities on the software, although it does offer multi-location facilities.
  • The customization options on SAP HCM are limited compared to some other solutions of the same type.
  • The sourcing tools on SAP HCM do not include the option of syndicating the jobs.

Who are their main alternatives?

Sap Human Capital Management competes with other Human Resources systems like Dayforce HCM, Workday HCM, and UKG Pro. We will compare these Human Resources systems in some specific aspects below.
  • Functionality: Sap Human Capital Management offers features like People, Profiles, And Transactions, Organizational Management, Time And Attendance Tracking, Global Benefits Management, Harmonized Cloud Payroll Processes, Accurate Payroll Monitoring, Standardized Payroll Processing, Connected HR Management, Clock Terminal Integration, Embedded Analytics, Integrated HR Knowledge Base, HR Ticketing, Embedded HR Service Analytics, Service-Level Agreement (SLA) Compliance, Streamlined Document Management, Simplified Access To Employee Documents, Compliance Management, etc. Dayforce HCM offers features like Services, customer experience, Dayforce wallet, etc.

    Workday HCM offers features like Human Resource Management, Employee Experience, Talent Management, Payroll & Workforce Management (available in Sap Human Capital Management), Help, Knowledge, & Case Management, Workforce Planning, Analytics & Reporting, etc. UKG Pro offers features like People Center, Payment, Recruiting, Onboarding, Learning, Employee Voice, Mobile App, People Analytics (available in Workday HCM), Applicant Tracking, Benefits Management, Compensation Management, Competency Management, Direct Deposit, Document Management, Electronic Signature, Employee Management, etc.
  • Customers/Industries: Sap Human Capital Management targets Cargo Transportation and Logistics, Engineering, Construction, and Operations, Media, Passenger Travel and Leisure, Professional Services, Sports and Entertainment, Telecommunications, Aerospace and Defense, Automotive, High Tech, Industrial Manufacturing, Agribusiness, Consumer Products, Fashion, Life Sciences, Retail, Wholesale Distribution, etc. Dayforce HCM renders its services to HR teams in industries like Retail & Hospitality, Manufacturing, Healthcare, Financial Services, Public Sector, Professional & Business Services, Sports Entertainment, etc. HR teams using Dayforce HCM are found in companies like The Hawaii State Federal Credit Union, The Hillman Group, Milwaukee County, Nipro PharmaPackaging, etc.

    Workday HCM renders its services to HR teams in industries like Communications, Education, Energy and Resources, Financial Services, Healthcare, Hospitality, Life Sciences, Manufacturing, Media and Entertainment, Nonprofit, Professional and Business Services, Public Sector, Retail, and Technology. HR teams using Workday HCM are found in companies like Aon, Levi Strauss, FedEx, AirAsia Berhad, Airbus Group SAS, AstraZeneca UK Limited, BDO Canada LLP, Bill Gosling Outsourcing, etc. UKG Pro renders its services to HR teams in industries like Tesla, Marriott, Yamaha, Aramark, feeding America, Samsung, Sony music, Revion, University of Toronto, etc.
  • Cost: The license cost information for Sap Human Capital Management and all its alternatives is unavailable.
  • Cloud-based/On-premise: Sap Human Capital Management and all its alternatives are cloud-based.
  • Scalability: Sap Human Capital Management and all its alternatives can accommodate organizations of all sizes.
  • Support: Sap Human Capital Management and UKG Pro offer support channels like Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live Rep), and Chat. Dayforce HCM offers Email/Help Desk, FAQs/Forum, Phone Support, 24/7 (Live Rep), and Chat, while Workday HCM offers Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live Rep), and Chat.

What is the cost of SAP HCM?

The cost of license starts at $84.53 per year. On top of the total cost of licenses which is easy to calculate - what is the REAL total cost of implementation? You need to add the cost of training, customization, data migration, and other "hidden cost". ITQlick pricing score is 6.2 out of 10 (10 is most expensive). You can find here the REAL total cost breakdown for SAP HCM. You can also find here pricing information from SAP HCM's website.

What should you ask SAP during a demo session? (65 questions)

Schedule a demo with SAP HCM and access 65 must ask questions for the vendor while watching SAP HCM in action. Visit the vendor's website here.

Where SAP HCM is used?

SAP SuccessFactors Human Experience Management (HMX) Suite is a human resource system that builds on the best of HCM while layering crucial employee experience capabilities and insights. Employee experience management, basic HR and payroll, talent management, HR analytics, and workforce planning are all covered by SuccessFactors.

List of categories

Human Resources

List of features

Benefits Administration
HR Management

SAP HCM Vs. Alternatives

ITQlick rating
Score
Pricing
License pricing
Functionality
Review
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SAP HCM
ITQlick rating
4.5/5
Score
88/100
Pricing
6.2/10
License pricing
$84.53 per year
Functionality
3
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Gusto
ITQlick rating
4.7/5
Score
99/100
Pricing
4/10
License pricing
$39 per month
Functionality
20
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Workforc...
ITQlick rating
4.1/5
Score
98/100
Pricing
2/10
License pricing
$6 per employee/month
Functionality
32
Workday
ITQlick rating
4.3/5
Score
98/100
Pricing
6/10
License pricing
$99 per user/month
Functionality
3
APS
ITQlick rating
4.6/5
Score
98/100
Pricing
6/10
License pricing
$50 per month
Functionality
13
Review
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Author

Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.