SAP SuccessFactors Review - why 3.9 stars?

Shlomi Lavi / updated: Oct 22, 2023

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What is SAP SuccessFactors?

SAP SuccessFactors Learning Management System (LMS) is a cloud-based software solution designed to help organizations train and develop their employees effectively. This software enables companies to create, deliver, and manage various learning and development programs, as well as track employee progress and assess their performance.

SAP SuccessFactors LMS is ideal for organizations of all sizes and industries that want to enhance their employees skills, knowledge, and productivity. It is particularly beneficial for companies with a large workforce and geographically dispersed employees, as it allows them to deliver training courses and other learning materials online from anywhere, at any time.

One of the key features of SAP SuccessFactors LMS is its user-friendly interface that enables both administrators and learners to access and navigate the system easily. Another important feature is the ability to customize learning content to fit an organizations unique needs and requirements. This includes the ability to create and deliver different types of learning materials, such as e-learning modules, videos, documents, and quizzes.

SAP SuccessFactors LMS also provides powerful reporting and analytics capabilities, which allow organizations to track and analyze employee performance and progress. This helps companies to identify knowledge gaps, determine the effectiveness of their training programs, and make informed decisions about future training initiatives.

Established in 2001, SAP SuccessFactors LMS is headquartered in South San Francisco, California. The company has more than 11,000 employees worldwide and serves over 7,000 customers in more than 200 countries. SAP SuccessFactors LMS is part of the SAP SuccessFactors suite of cloud-based human capital management (HCM) solutions, which also includes modules for performance and goal management, compensation management, and more.

Overall, SAP SuccessFactors LMS is an excellent tool for organizations that want to improve their employees skills, knowledge, and performance. With its user-friendly interface, customizable learning content, and powerful reporting and analytics capabilities, this software can help companies to enhance their training programs and drive business success. Whether you are a small startup or a large multinational corporation, SAP SuccessFactors LMS can help you to unlock the full potential of your workforce and achieve your goals.

Who is it best for?

SAP SuccessFactors LMS software is used by a wide range of customers across various industries, including manufacturing, healthcare, finance, technology, retail, and more. The typical customers for this software are organizations that want to improve their employees skills, knowledge, and performance through online learning and development programs.

Here are five examples of companies that use SAP SuccessFactors LMS software:

1. Nestle - Nestle is a multinational food and beverage company that uses SAP SuccessFactors LMS to deliver training and development programs to its employees worldwide. With over 300,000 employees in more than 190 countries, Nestle relies on this software to provide consistent and standardized training across its diverse workforce.

2. Siemens - Siemens is a global technology company that uses SAP SuccessFactors LMS to train and develop its employees in various areas, including compliance, safety, and leadership. With over 300,000 employees in more than 200 countries, Siemens relies on this software to deliver engaging and interactive learning experiences to its diverse workforce.

3. Pfizer - Pfizer is a pharmaceutical company that uses SAP SuccessFactors LMS to provide training and development programs to its employees in areas such as compliance, leadership, and technical skills. With over 90,000 employees worldwide, Pfizer uses this software to ensure that its employees have the knowledge and skills needed to drive business success.

4. Coca-Cola - Coca-Cola is a beverage company that uses SAP SuccessFactors LMS to deliver training and development programs to its employees globally. With over 700,000 employees worldwide, Coca-Cola relies on this software to provide consistent and standardized training across its diverse workforce.

5. The Hershey Company - The Hershey Company is a confectionery and snack food company that uses SAP SuccessFactors LMS to provide training and development programs to its employees in areas such as safety, compliance, and leadership. With over 16,000 employees worldwide, The Hershey Company relies on this software to ensure that its employees have the knowledge and skills needed to deliver high-quality products and services.

Overall, SAP SuccessFactors LMS software is used by a wide range of customers across various industries. Whether you are a multinational corporation or a small business, this software can help you to improve your employees skills, knowledge, and performance through online learning and development programs.

Main features and functionalities

SAP SuccessFactors LMS software can help your business in several ways:

1. Improve employee skills and knowledge: With SAP SuccessFactors LMS software, you can create and deliver online training courses and learning materials to your employees. This can help to improve their skills and knowledge in various areas, such as compliance, safety, leadership, and technical skills.

2. Enhance employee engagement: SAP SuccessFactors LMS software enables you to deliver engaging and interactive learning experiences to your employees. This can help to increase their motivation and engagement, leading to better performance and productivity.

3. Ensure compliance: SAP SuccessFactors LMS software allows you to track and report on employee training and certifications. This can help you to ensure compliance with industry regulations and standards, as well as internal policies and procedures.

4. Increase efficiency: SAP SuccessFactors LMS software automates many aspects of training and development, such as course enrollment, tracking, and reporting. This can help you to save time and resources, allowing you to focus on other business priorities.

5. Foster a culture of learning: SAP SuccessFactors LMS software can help you to foster a culture of learning within your organization. By providing your employees with access to online training and development programs, you can demonstrate your commitment to their professional growth and development.

Overall, SAP SuccessFactors LMS software can help your business to improve employee skills and knowledge, enhance engagement and motivation, ensure compliance, increase efficiency, and foster a culture of learning. 

What is the actual cost?

SAP SuccessFactors Employee Central pricing starts at $2.17 per user per month.

ITQlick pricing score is 2.8 out of 10 (10 is most expensive). Access ITQlick pricing guide for SAP SuccessFactors. You can also find here pricing information from SAP SuccessFactors's website.

Pros

• SAP SuccessFactors LMS software offers a wide range of features that cover all aspects of learning management, from course creation and delivery to assessments and reporting. Its advanced features such as social learning, gamification, and content management provide an engaging and effective learning experience for employees.
• SAP SuccessFactors LMS software is highly scalable and can accommodate the learning needs of organizations of all sizes. Its cloud-based platform enables organizations to add or remove users and features as needed, making it a flexible and cost-effective solution.
• SAP SuccessFactors LMS software is seamlessly integrated with other SAP solutions, providing a comprehensive and integrated HR management system. This integration enables organizations to automate and streamline their HR processes, including recruiting, onboarding, performance management, and learning and development.
• The software allows users to track and incorporate existing management data into current system

Cons

• There is not an efficient payroll system
• SAP SuccessFactors LMS software can be complex to set up and use, requiring significant resources and expertise to implement and manage effectively.
• While SAP SuccessFactors LMS software offers a wide range of features, some users may find that it lacks the flexibility and customization options of other learning management systems. This may limit the ability of organizations to tailor the platform to their specific needs and requirements.

How it stacks up?

Access a head to head analysis of SAP SuccessFactors vs alternative software solutions.

Frequently Asked Questions (FAQs)

Is SAP SuccessFactors right for you or your business?

The software is ideally suited to the operations of large organizations that desire to improve collaboration and productivity within the workforce. The platform also has a feature that allows team leaders to track employees performance and workload. Users can also optimize their dashboard to their desired specifics.