Aurea Process Review - why 3.3 stars?

Shlomi Lavi / updated: Mar 11, 2022

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What is Aurea Process?

Aurea Process (previously Savvion Business Process Management Suite) is a cloud-based Business Process Management (BPM) designed to help businesses to model and measure multi-channel customer journeys. The software comes with features such as:

• Channel Deployment: With Aurea Process, end-users can model the precise experiences they want customers to have. This feature enables end-users to easily roll customers out across the web, mobile, and physical touchpoints.
• Collaboration: This feature lets end-users bring IT and business teams together. This feature aids teams to work collaboratively to achieve their goals across every customer journey.
• Continuous Improvement: With built-in monitoring, end-users can optimize and analyze their customer interactions. This feature helps end-users work around the clock with the level of granularity they need to drive continuous improvement against target goals.
• Enterprise: Aurea Process Enterprise speeds every process by offering cloud-based deployment options, automatic system instrumentation, and tools to support Apple iOS mobile apps.

Aurea Process (previously known as Savvion Business Process Management Suite) is a Business Process Management (BPM) software that started in 2012. The company is headquartered in Austin, Texas, United States, and has up to 1000 employees.

Who is it best for?

The typical customers include the following business size: Start up, Small business, Medium business, Large business.

What is the actual cost?

The cost of license starts at $49 per license. ITQlick pricing score is 5 out of 10 (10 is most expensive). Access ITQlick pricing guide for Aurea Process.

Pros

• Aurea Process offers optimal and easy-to-use data and analytics
• The software automation journeys are easy to build and update
• The drag and drop templates are easy to use

Cons

• Users complain of limited functions, such as formatting boxes or resizing photos

How it stacks up?

Access a head to head analysis of Aurea Process vs alternative software solutions.

Frequently Asked Questions (FAQs)

Is Aurea Process right for you or your business?

Aurea Process is a business process management (BPM) that ensures that business process automation can adapt to and keep pace with your evolving infrastructure. Businesses seeking to span multiple channels of customer interactions ranging from web and mobile to call centers and storefronts will fit well with the Aurea Process. Aurea helps global businesses accelerate digital transformation with a software library that creates unparalleled value and unlimited possibility.