SDL SM2 Review - why 4.5 stars?
Compare PricingITQlick Score: | 51/100 |
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ITQlick Rating: |
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Pricing: | 3.4/10 - low cost |
Category: | Social Media Management -> SDL SM2 review |
Ranking: | Ranked 231 out of 243 Social Media Management systems |
Company: | SDL |
Pricing: | starts at $400 per month |
Typical customers: | Start up, Small business, Medium business, Large business |
Platforms: | Desktop |
Links: | SDL SM2 pricing, SDL SM2 alternatives |
Shlomi Lavi / updated: Feb 02, 2020
SDL, the company behind SM2, has been helping companies to collect data from social media sites since 2007.
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Table of Contents
What is SDL SM2?
SDL SM2 is a social media monitoring tool that can help users to learn what their consumers are thinking about their products and what they think about their competition. The solution works more than just a brand reputation management tool and help users to learn what’s changing their industry and the words people use when talking about their services and products.SDL, the company behind SM2, has been helping companies to collect data from social media sites since 2007.
Who is it best for?
SDL SM2 is suitable for small and midsize businesses, creative agencies that are selling services and products to multiple clients. Ideapark and Fathom are some of the clients of SDL SM2.Main features and functionalities
SDL SM2 comes with real-time dashboard, social media sites analyzing, online social conversion managing, social media intelligence reports, brand monitoring, competition analyzing and crisis controlling/preventing features. Custom sources and filters feature of can help users to monitor their most important and preferred channels more closely.What is the actual cost?
The cost of license starts at $400 per month. ITQlick pricing score is 3.4 out of 10 (10 is most expensive). Access ITQlick pricing guide for SDL SM2.Pros
- SDL SM2 offers two flexible pricing plans and doesn’t require any commitment
- SDL SM2 supports storing simultaneous results up to 100,000 unlike other similar tools
- The customer support of this social media monitoring software offers telephone and email support for users
Cons
- SDL SM2’s Gold and Silver pricing plans only supports 2 user accounts which can be a problem for some users
- SDL SM2 doesn’t offer anonymous data gathering option like other similar tools
- The customer support of this social media monitoring software doesn’t offer any live chat option for customers
How it stacks up?
Access a head to head analysis of SDL SM2 vs alternative software solutions. ITQlick rating
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Frequently Asked Questions (FAQs)
List of categories
Social Media
Monitoring
List of features
Blogger Integration
Business Content Sharing
Facebook Integration
Global Content Library
LinkedIn Integration
Twitter Integration
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.