Servant Keeper Review - why 4.7 stars?

Servant Keeper Review
ITQlick Score: 96/100
ITQlick Rating: (4.7/5)
Pricing: 2/10 - low cost
Category: Church Management -> Servant Keeper
Ranking:Ranked 2 out of 27 Church Management systems
Company: Servant PC
Pricing: starts at $49.99 per month
Typical customers: Small, medium and large size businesses
Platforms: Desktop
Links: Servant Keeper pricing, Servant Keeper alternatives

Shlomi LaviShlomi Lavi / updated: Mar 08, 2022

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What is Servant Keeper and its features?

Servant Keeper is a church management software that offers churches and ministries administrative, communication, and financial tools. Here are some of its features below:
  • Member Management: The Servant Keeper member management feature documents confidential information on members. This feature also comes with a reminder function for special events and a built-in search engine.
  • Donation Management: The software integrates with Quickbooks and electronic payment solutions to receive donations and organize financial records.
  • Sacrament Management: Information on sacraments like marriages, baptisms, and confirmations are stored on Servant Keeper via the Sacrament management feature for easy access and certificate creation.
  • Communication: Servant Keeper has a built-in emailing tool, integrates with Mailchimp and text messaging solutions. Surveys and polls can be conducted on Servant Keeper via the Servant Keeper feature.
Servant Keeper was launched in 1994 and has partnered with the Faithlife Corporation. Faithlife Corporation is headquartered in Bellingham, Washington, and has over 400 employees.

What is Servant Keeper rating?

The rating of Servant Keeper is 4.7 stars out of 5 and the total score is 96 out of 100. The rating score is based on our unbiased data-based algo. Learn more - rating methodology page.

Who uses Servant Keeper?

The software is a useful solution for faith-based organizations of all sizes and a wide range of types. It can be used by churches, educational institutions, and other organizations. Some notable clients of the software include Calvary Baptist Church, Ghent United Methodist Church, Victoria Church of the Nazarene, and others.

Is it easy to use?

Yes, Servant Keeper makes it fairly easy to use. This product is user friendly and intuitive.

Is Servant Keeper cloud-based?

No, the software in not cloud based so you would need to install it locally and connect it directly to a server.

Can it be used on mobile?

No, currently Servant Keeper can't be accessed on mobile, you would need to access it from your computer.

Is Servant Keeper the best Church Management system?

Servant Keeper is ranked 2 out of 27 software in their category (Church Management systems).

What are their main features and functionalities?

The software maintains information about families and individuals at a centralized location accessible from anywhere. Main list can be set by the volunteers to show only those people who they regularly minister. The software also offers simple and automated data screens for the elimination of repetitive typing.

Servant Keeper offers customizable fields and tabs to meet the requirements of unique needs and to track data efficiently. Other important capabilities include multi-level security, built-in accounting, event management, member directory, newsletter management, pledge management, QuickBooks integration, worship planning, multi-site management, and others.

What are Servant Keeper's pros? (3 Pros)

  • Servant Keeper support is reliable
  • The platform is easy to use and customizable to meet the requirements of the users
  • Regular upgrades and innovations are a plus

What are Servant Keeper's cons? (2 cons)

  • Lack of automated reporting on Servant Keeper is a turnoff
  • The platform can be confusing without adequate training

Who are their main alternatives?

Planning Center Services, Touchpoint Church, Realm, and Breeze are the top alternatives of Servant Keeper in church management. Servant Keeper is compared to its competition below:
  • Cost: Servant Keeper pricing starts at $9.99/month with a one-time installation fee. Breeze begins at a $50/monthly flat rate, while Planning Center starts at $14/month/feature. Realm is priced at $29 per month, and Touchpoint did not publish pricing details. Touchpoint has a free version available.
  • Functionality: Servant Keeper features accounting integration which Planning Center and Touchpoint do not offer, and website management, which Realm and Breeze do not provide. The software does not have built-in accounting, unlike Realm.
  • Support: Email, phone, chat, knowledge base, and FAQ are available on Servant Keeper. 24/7 live rep is unavailable. In comparison, only Touchpoint has less similar support options.
  • Customer/Industries: Servant Keeper has about 30,000 churches registered on its platform. Planning Center has 60,000, while Breeze has 9,000 ministries registered. Realm has the most prominent customers as it serves the Catholic Church.
  • Popularity: Servant Keeper has about over 10,000 churches. Realm and Planning Center are more established brands with over 40 years of church management. They are all private companies, and not publicly traded.
  • Cloud/Physical: Servant Keeper is both cloud-based and on-premise and has a mobile version. In comparison, all its alternatives are entirely cloud-based and also have mobile versions.
  • Scalability: Servant Keeper supports ministries of all sizes, small and large. Servant Keeper is scalable compared to Breeze, which helps small and mid-sized organizations and is equally scalable as Touchpoint, Realm, and Planning Center.

What is the cost of Servant Keeper?

Servant Keeper pricing is based on two main categories: Servant Keeper Cloud and Servant Keeper Local. Servant Keeper Cloud differs from the Local option mainly in remote access and the number of users.

Servant Keeper Cloud features four plans: Small Church at $9.99/month, Level 1 at $29.99 monthly, Level 2 at $49.99 per month, and Level 3 at $99.99 per month. A one-time license fee of $299 for the Small Church and $599 for big churches. All plans have the available Cloud features but differ in the number of users each can admit.

Servant Keeper Local features two plans: the Standard plan with a one-time licensing fee of $599 and $50 per additional seat, and the Small Church plan with a one-time fee of $299, plus $50 per extra seat. The Small Church plan tracks up to fifty families, while Standard has unlimited tracking. A demo version is available for the Cloud plan.

What is the REAL total cost of implementation? on top of the total cost of licenses which is easy to calculate you need to add the cost of training, customization, data migration, and other "hidden cost". ITQlick pricing score is 2 out of 10 (10 is most expensive). You can fine here the REAL total cost breakdown for Servant Keeper. You can also find here pricing information from Servant Keeper's website.

What should you ask Servant PC during a demo session? (65 questions)

Schedule a demo with Servant Keeper and access 65 must ask questions for the vendor while watching Servant Keeper in action.

Where Servant Keeper is used?

Servant Keeper is suited to churches and assemblies of all sizes and can be used by pastors or church members for interaction. The software is exclusive only to the church management industry. Flowood Baptist Church, St Francis Episcopal Church in America, and Woodland Heights Baptist Church are noteworthy users of this software.

List of categories

Church Management

Servant Keeper Vs. Alternatives

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Author

Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.