ServeSmart Review - why 2.8 stars?

Shlomi Lavi / updated: Jan 15, 2022

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What is ServeSmart?

ServeSmart is a web- and cloud-based CRM software that helps users in customer engagement. It offers users with a fully customizable customer feedback form. Users can record customer information and history as well as track the performance of their employees based on the feedback of the customers.

Who is it best for?

Those who are in small and medium-sized businesses can fully benefit from ServeSmart software. Businesses that make full use of IT and related services, specifically in the field of CRM and customer engagement, can take advantage of this software.

Main features and functionalities

ServeSmart is designed to help users in gaining new customers while keeping their current customers. Its engagement platform offers users with touch point data that can go across channels, acquire insights on the ways of improving customer experience, and monitor the customer engagement anytime and anywhere.

ServeSmart’s core version lets the users share feedback across all social media platforms. It is also possible to capture and share online and in-store feedback with this software.

What is the actual cost?

The cost of license starts at $42 per user/month. ITQlick pricing score is 4 out of 10 (10 is most expensive). Access ITQlick pricing guide for ServeSmart.

How it stacks up?

Access a head to head analysis of ServeSmart vs alternative software solutions.

Frequently Asked Questions (FAQs)