Service Assurance Review - why 3.2 stars?

Shlomi Lavi / updated: Jun 09, 2022

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What is Service Assurance?

Meru Service Assurance Manager is a service and performance management solution for businesses of all sizes. Its capabilities include management of service issues, root cause identification, automatic testing of wireless profiles, and others. The software was designed and launched by Meru Networks headquartered in California, United States.

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Who is it best for?

The software is a viable solution for businesses of all sizes and a wide range of types. It can be used in such major industries and domains as technology and IT services, automation and manufacturing, telecom and internet services, education, and others. Some notable clients of the software include Carneros Inn, Cornwall Community Hospital, and others.

Main features and functionalities

The software facilitates proactive maintenance of high service levels for wireless applications and eliminates the need for overlay sensors. It automatically performs predictive health checks and generates detailed reports on encountered issues before the end users are impacted by them.

Meru Service Assurance Manager runs application-level tests continuously and on-demand and offers a summary of network operations through a configurable dashboard. It features single-channel architecture, allowing communication between various wireless access points. Other important capabilities include identification of root causes, granular visibility into network operations, automatic testing of wireless profiles, and others.

What is the actual cost?

ITQlick pricing score is 6.8 out of 10 (10 is most expensive). Access ITQlick pricing guide for Service Assurance. You can also find here pricing information from Service Assurance's website.

How it stacks up?

Access a head to head analysis of Service Assurance vs alternative software solutions.

Frequently Asked Questions (FAQs)