Service Autopilot Review

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Last updated: Apr 27, 2020

Service Autopilot Review

ITQlick rating
(4.5/5)

Starting from $47 per month

Service Autopilot is a web based field service management solution for small and medium businesses. It offers such capabilities as dispatch management, payroll management, routing and scheduling, and others. Th...

  • Categories (4/12):

    • Billing & Invoicing
    • Digital Signature
    • Call Center
    • Field Service

Shlomi Lavi / updated: Apr 27, 2020

What is Service Autopilot?

Service Autopilot is a web based field service management solution for small and medium businesses. It offers such capabilities as dispatch management, payroll management, routing and scheduling, and others. The software was designed and launched by Backtell LLC headquartered in Texas, United States.

Average Rating -

The rating of Service Autopilot is 4.5 stars out of 5. The rating is based on ITQlick expert review.

Typical Customers

The software has specifically been designed for the needs of small and medium sized businesses. Major industries and domains where it can be used include pest control, third party logistics, transport and delivery services, lawn care, and others. Some notable clients of the software include Emerald Lawn Care, MaidPure Charlotte, Nathaniel Powell Co. LLC, and others.

Features

The software offers a variety of scheduling and routing capabilities such as customized and advanced routing, interactive map, and recurring scheduling. Its billing management capabilities include creation and printing of invoices, payment management, and quoting and estimating.

Service Autopilot offer customer management capabilities of appointment management, contact database, and contact management. It also facilitates creation of jobs in the fields in addition to time tracking. Other important capabilities include task management, custom reporting, service history tracking, payroll management, QuickBooks integration, irrigation tracking, and others.

Competitors & Alternatives

Popular Alternatives to Service Autopilot: Jobber, HouseCall Pro, ServiceTitan, Dispatch, Service Fusion, Workiz, StreetSmart Advantage, Mhelpdesk, Dataforma, Kickserv.

Service Autopilot Pricing Information

The cost of license starting from $47 per month. The Field Service experts at ITQlick has reviewed Service Autopilot pricing and gave the software a total cost of ownership (TCO) rating of 2 out of 10. Custom price cost for your business is available upon request.

Questions to ask the vendor during a demo

Schedule a demo and access 25 must ask questions for the vendor while watching Service Autopilot in action

Service Autopilot Categories

Billing & Invoicing
Digital Signature
Call Center
Field Service
Field Service - Pest Control
Field Service Mobile Apps
Maid Service
Inventory Management
Work Order Management
Scheduling
Contract Management
Job management

Specifications

Company:
Address: Richardson, TX 75080, United States
Website:https://www.serviceautopilot.com/
Customers: Small business, Medium business, Large business
Business Area: Cross Business Areas
Platforms: Desktop, Mobile, Cloud
Operating Systems: Mac OS, Windows, Linux

Service Autopilot Features

Mobile Access
Billing & Invoicing
Call Center
Payroll
Scheduling
Inventory Management
Field Service
Contract Management

Service Autopilot Vs. Alternatives

ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100 score, based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 score, based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Hosting
Functionality score
Fit small business
Fit medium business
Fit large business
Software review
Compare
Service
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
94/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2/10
License pricing license pricing (if provided by the software vendor)
$47 per month
Hosting
On premise and Cloud
Functionality score
20
Fit small business
Fit medium business
Fit large business
Software review
Jobber
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
99/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2/10
License pricing license pricing (if provided by the software vendor)
$69 per month
Hosting
On premise and Cloud
Functionality score
23
Fit small business
Fit medium business
Fit large business
Software review
HouseCall
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
98/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2/10
License pricing license pricing (if provided by the software vendor)
$39 per month
Hosting
On premise and Cloud
Functionality score
31
Fit small business
Fit medium business
Fit large business
Software review
ServiceTitan
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
97/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
4/10
License pricing license pricing (if provided by the software vendor)
$145 per user/month
Hosting
On premise and Cloud
Functionality score
22
Fit small business
Fit medium business
Fit large business
Software review
Dispatch
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
96/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2/10
License pricing license pricing (if provided by the software vendor)
Pricing not available
Hosting
On premise and Cloud
Functionality score
14
Fit small business
Fit medium business
Fit large business
Software review