Service Autopilot Review - why 4.5 stars?

Shlomi Lavi / updated: Mar 09, 2022

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What is Service Autopilot?

Service Autopilot is a cloud-based field service software. The software is for the effective management and upgrade of field business activities. The software comes with features such as:

• Scheduling: This feature enables business owners to experience an easy scheduling process. It comes with an organized calendar for prioritizing business activities.
• Invoicing: Field business owners can invoice as many clients as necessary. This feature is simplified with just a single click.
• Client Account History: With this feature, field business owners have a broad view of all of their clients account history, including jobs, quotes, invoices, and important notes.
• GPS Employee Tracking: This feature helps field business owners track down their employees whereabouts at all times via the mobile application.

Service Autopilot is a field service software that started in the year 2009. The company is headquartered in Richardson, TX, in the United States and has up to 200 employees.

Who is it best for?

The software has specifically been designed for the needs of small and medium sized businesses. Major industries and domains where it can be used include pest control, third party logistics, transport and delivery services, lawn care, and others. Some notable clients of the software include Emerald Lawn Care, MaidPure Charlotte, Nathaniel Powell Co. LLC, and others.

Main features and functionalities

The software offers a variety of scheduling and routing capabilities such as customized and advanced routing, interactive map, and recurring scheduling. Its billing management capabilities include creation and printing of invoices, payment management, and quoting and estimating.

Service Autopilot offer customer management capabilities of appointment management, contact database, and contact management. It also facilitates creation of jobs in the fields in addition to time tracking. Other important capabilities include task management, custom reporting, service history tracking, payroll management, QuickBooks integration, irrigation tracking, and others.

What is the actual cost?

Service Autopilot comes with three pricing options to suit the needs of various businesses. These pricing plans are namely "Startup," "Pro" and "Pro Plus." The startup plan starts at $47 per month (including a $97 signup fee). Pro starts at $97 per month (including a $97 signup fee), and Pro Plus starts at $247 per month (including a $247 signup fee).

The Startup Plan comes with features like Schedule & Route Faster, Save Time with, Instant Invoicing, Manage Clients & Leads (CRM), Keep Track of Reporting and Expenses, Create Professional Estimates Instantly, etc.

Increase Team Productivity with Employee Tracking, Ensure Profitability with Job Costing & Analysis, Stay Up-to-Date with Asset Tracking, Save Time with Route Optimization, Win More Jobs with Estimating & Proposals, and Easily Track Chemicals are all included in the Pro Plan.

The Pro Plus plan comes with every feature in Pro, including Accelerate Your Growth with Automations, Download Pre-Built Forms & Tools in the Marketplace, Send & Receive Reports Automatically, Get One-on-One Training Consultations, and Access Interactive Learning Content.

ITQlick pricing score is 2 out of 10 (10 is most expensive). Access ITQlick pricing guide for Service Autopilot. You can also find here pricing information from Service Autopilot's website.

Pros

• Service Autopilot supports integration with other software products
• The software offers an automated process to lessen the burden on its user
• Service Autopilot offers a map feature to enable field service providers to measure properties

Cons

• The software does not offer optimal training for its users

How it stacks up?

Access a head to head analysis of Service Autopilot vs alternative software solutions.

Frequently Asked Questions (FAQs)

Is Service Autopilot right for you or your business?

Service Autopilot provides the necessary equipment needed for field service providers to automate their businesses. Regardless of the various specialties of its customers, Service Autopilot can scale its customers no matter the size of the business. Examples of customers using Service Autopilot are Salcido Lawn and Dustin Divas.