Service Desk+ Review - why 4.3 stars?
Compare PricingITQlick Score: | 61/100 |
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ITQlick Rating: |
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Pricing: | 5.4/10 - average cost |
Category: | Help Desk -> Service Desk+ review |
Ranking: | Ranked 163 out of 210 Help Desk systems |
Company: | Zoho Corporation |
Pricing: | starts at $395 per license |
Typical customers: | Small, medium and large size businesses |
Platforms: | Desktop, Cloud |
Links: | Service Desk+ pricing, Service Desk+ alternatives |
Shlomi Lavi / updated: Feb 02, 2020
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Table of Contents
What is Service Desk+?
Zoho, with its IT management division of ManageEngine developed an easy-to-use, intuitive and comprehensive IT helpdesk program called ServiceDesk Plus. This program is designed to be used by the IT support teams in a business in order to formulate, advance and enhance the services. Generally, this software offers solution for tracking and managing of IT tickets, resolving issues quick and efficiently leading to satisfied customers.Who is it best for?
ServiceDesk Plus is intended to help is developed for small businesses (1-20 employees), medium-sized companies (10-100 employees) and large enterprises (more than 1,000 employees) in the Information and Technology (IT), Systems Management and other Information Provider industry, mainly those businesses engaging in the field of helpdesk and IT.Main features and functionalities
Being in the IT business since 1996, users can expect top notch features that will keep the users satisfied and their clients satisfied as well. This game changer software empowers the IT support team in their daily customer and helpdesk support services through flexibility, central and unified control in facing IT issues. This software is built with the best ITSM practices and workflows to this day with powerful IT management tools, smart automation of the processes, extensive capabilities of reporting and codeless customization. Users can deploy this software on Cloud or even at on-premise scenario.What is the actual cost?
The cost of license starts at $395 per license. ITQlick pricing score is 5.4 out of 10 (10 is most expensive). Access ITQlick pricing guide for Service Desk+.How it stacks up?
Access a head to head analysis of Service Desk+ vs alternative software solutions. ITQlick rating
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Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.