Service Desktop Pro Review - why 4.2 stars?

Service Desktop Pro Review
ITQlick Score: 60/100
ITQlick Rating:
Pricing: 4.4/10 - average cost
Category: Project Management -> Service Desktop Pro review
Ranking:Ranked 699 out of 884 Project Management systems
Company: Webtech Softwares & Services Ltd
Pricing: starts at $99 per user/month
Typical customers: Small, medium and large size businesses
Platforms: Desktop, Cloud
Links: Service Desktop Pro pricing, Service Desktop Pro alternatives
Shlomi LaviShlomi Lavi / updated: Nov 04, 2019

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What is Service Desktop Pro?

Service Desktop Pro is a project management solution for small and medium businesses. Its capabilities include document management, collaboration, resource management, issue tracking, and others. The software was designed and launched by Webtech Software & Services Ltd headquartered in Kolkata, India.

Who is it best for?

Customers of the software mainly come from small and medium businesses. Major industries where the software can be deployed include technology and software development, engineering services, business consulting, retail and wholesale, and others. Some notable clients of the software include Onsite PC Rx, softwaretransit.com, and drff.com etc.

Main features and functionalities

Core project management capabilities offered by the software include calendar and event management, interactive Gantt charts, scheduling, multiple project management, and recurring task management. For efficient task management, it facilitates grouping of tasks by projects, setting of due dates and priorities, and task history. It also offers contact management services with Team Lists for contacts and companies.

For effective lead management, Service Desktop Pro offers registering of leads, bids, and quotations. Leads can be searched using multiple search criteria. Recording is offered for both billable and non-billable hours along with tracking of invoice payments and receipts. Other important capabilities include digital document and note management, customer service management, and data encryption.

What is the actual cost?

The cost of license starts at $99 per user/month. ITQlick pricing score is 4.4 out of 10 (10 is most expensive). Access ITQlick pricing guide for Service Desktop Pro.

How it stacks up?

Access a head to head analysis of Service Desktop Pro vs alternative software solutions.
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4.2/5
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Functionality
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Basecamp
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Score
98/100
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4.2/10
License pricing
$11 per user/month
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15

Frequently Asked Questions (FAQs)

Is it the best Project Management system?

Service Desktop Pro is ranked 699 out of 884 software in their category (Project Management systems).

How they are rated on ITQlick?

The rating of Service Desktop Pro is 4.2 stars out of 5 and the total score is 60 out of 100. The rating score is based on our unbiased data-based algo. Learn more - rating methodology page.

Is it an easy to use Software?

Yes, Service Desktop Pro makes it fairly easy to use. This product is user friendly and intuitive.

Is it cloud-based?

Yes, they offer cloud based hosting, which means IT resources are retrieved through web-based tools and applications and you don't need to buy servers and additional hardware equipment.

Can it be used on mobile?

No, currently Service Desktop Pro can't be accessed on mobile, you would need to access it from your computer.

What should we ask during a demo session?

Differences between Service Desktop Pro and alternatives?

The most popular alternatives to Service Desktop Pro in 2024: Trello, Basecamp, monday.com, Hive, Asana. Access the complete competitors analysis here - Service Desktop Pro VS Project Management Software alternatives.

List of categories

Budgeting & CPM
Document Management
Project Management
Project Portfolio Management
Project Reporting
Task Management
Time Tracking
Issue Management
Project Resource Management

List of features

Collaboration
Document Management
Issue Tracking
Project Management
Resource Management
Scheduling

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.