Service Fusion Review - why 4.5 stars?

Service Fusion Review
ITQlick Score: 96/100
ITQlick Rating: (4.5/5)
Pricing: 3.4/10 - low cost
Category: Field Service -> Service Fusion
Ranking:Ranked 5 out of 348 Field Service systems
Company: Service Fusion
Pricing: starts at $149 per month
Typical customers: SMBs
Platforms: Desktop, Mobile, Cloud
Links: Service Fusion pricing, Service Fusion alternatives
Shlomi LaviShlomi Lavi / updated: Apr 29, 2021

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What is Service Fusion?

Service Fusion is a field service management solution for businesses of all sizes. It offers such services as billing and invoicing, customer and contract management, inventory management, and others. The software was designed and launched by Service Fusion headquartered in Texas, United States.

What is Service Fusion rating? ()

The rating of Service Fusion is 4.5 stars out of 5 and the total score is 96 out of 100. The ratings are based on our unbiased experts. Learn more in our rating methodology page

Who are Service Fusion's typical customers?

Customers of the software include businesses of all sizes hailing from a diverse range of industries. It can be deployed in a wide range of major industries including retail and wholesale, engineering services, delivery and transport services, automation and manufacturing, and others.

Is Service Fusion the best Field Service?

Service Fusion is ranked 5 out of 348 software in their category (Field Service systems).

What are their main features and functionalities?

The software offers creation of multiple customer contacts and setting up of multiple service locations at the same time. Equipment information and documents can be stored at a centralized location along with images and history. Mobile app of the software can be used to schedule and dispatch jobs directory to the smartphones of workers.

Service Fusion features GPS fleet tracking capability which provides greater control over the service fleet in real time. Customers are automatically reminded of upcoming services through integrated voice and text notifications. Customers can also be emailed various estimates, invoices, and job confirmations.

Who are their main alternatives?

Popular alternatives to Service Fusion: Jobber, HouseCall Pro, ServiceTitan, Dispatch, Workiz, StreetSmart Advantage, Mhelpdesk, Service Autopilot, Dataforma, Kickserv. The full list of competitors can be found here.

What is the cost of Service Fusion?

Non-profit version of the software is available free of cost. Price of the starter and pro versions is $189 per month and $349 per month respectively.

What is the REAL total cost of implementation? on top of the total cost of licenses which is easy to calculate you need to add the cost of training, customization, data migration, and other "hidden cost". ITQlick pricing score is 3.4 out of 10 (10 is most expensive). Find here the REAL total cost breakdown for Service Fusion

What should you ask Service Fusion during a demo session? (65 questions)

Schedule a demo with Service Fusion and access 65 must ask questions for the vendor while watching Service Fusion in action. Visit the vendor's website here.

List of categories

Billing & Invoicing
Digital Signature
Field Service
Field Service - Pest Control
Field Service - Work Order
Field Service Mobile Apps
HVAC GPS Tracking
Maid Service
Pest Control
Inventory Management
Equipment Maintenance
Work Order Management

List of features

Mobile Access
Billing & Invoicing
CRM
Scheduling
Inventory Management
Work Order Management
Quoting
Contract Management

Service Fusion Vs. Alternatives

ITQlick rating
Score
Pricing
License pricing
Functionality
Review
Compare
Service
ITQlick rating
4.5/5
Score
96/100
Pricing
3.4/10
License pricing
$149 per month
Functionality
23
Compare
Jobber
ITQlick rating
4.6/5
Score
99/100
Pricing
2/10
License pricing
$29 per month
Functionality
23
Review
HouseCall
ITQlick rating
4.7/5
Score
98/100
Pricing
2/10
License pricing
$49 per user/month
Functionality
31
ServiceTitan
ITQlick rating
4.6/5
Score
97/100
Pricing
4/10
License pricing
$145 per technician/month
Functionality
22
Dispatch
ITQlick rating
4/5
Score
96/100
Pricing
2/10
License pricing
Pricing not available
Functionality
14
Author

Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.