Service Fusion Review - why 4.5 stars?

Shlomi LaviShlomi Lavi / updated: Jul 13, 2020

We publish unbiased reviews, our opinions are our own and are not influenced by payments from advertisers. Learn more in our advertiser disclosure.

What is Service Fusion?

Main category: Field Service

Service Fusion is a field service management solution for businesses of all sizes. It offers such services as billing and invoicing, customer and contract management, inventory management, and others. The software was designed and launched by Service Fusion headquartered in Texas, United States.

Service Fusion rating -

The rating of Service Fusion is 4.5 stars out of 5 and the total score is 96 out of 100. The rating and score are based on ITQlick expert review. We publish unbiased reviews, learn more in our score and rating methodology page

Typical Customers

Customers of the software include businesses of all sizes hailing from a diverse range of industries. It can be deployed in a wide range of major industries including retail and wholesale, engineering services, delivery and transport services, automation and manufacturing, and others.

Features

The software offers creation of multiple customer contacts and setting up of multiple service locations at the same time. Equipment information and documents can be stored at a centralized location along with images and history. Mobile app of the software can be used to schedule and dispatch jobs directory to the smartphones of workers.

Service Fusion features GPS fleet tracking capability which provides greater control over the service fleet in real time. Customers are automatically reminded of upcoming services through integrated voice and text notifications. Customers can also be emailed various estimates, invoices, and job confirmations.

Competitors & Alternatives

Popular alternatives to Service Fusion: Jobber, HouseCall Pro, ServiceTitan, Dispatch, Workiz, StreetSmart Advantage, Mhelpdesk, Service Autopilot, Dataforma, Kickserv. The full list of competitors can be found here.. The full list of competitors can be found here.

Service Fusion Pricing Information

The cost of license starting from $99 per month. On top of the total cost of licenses which is easy to calculate - what is the REAL total cost of implementation? You need to add the cost of training, customization, data migration, and other "hidden cost". ITQlick pricing score is 3.4 out of 10 (10 is most expensive). Find here the REAL total cost breakdown for Service Fusion

Questions to ask the vendor during a demo

Schedule a demo with Service Fusion and access 25 must ask questions for the vendor while watching Service Fusion in action.

Service Fusion Categories

Billing & Invoicing
Digital Signature
Field Service
Field Service - Pest Control
Field Service - Work Order
Field Service Mobile Apps
HVAC GPS Tracking
Maid Service
Pest Control
Inventory Management
Equipment Maintenance
Work Order Management

Service Fusion specifications

ITQlick Score: 96/100
ITQlick Rating: (4.5/5)
Company: Service Fusion
Address: Colleyville, TX, United States
Pricing: Starting from $99 per month
Website:Visit Service Fusion website
Typical customers: Small business, Medium business
Platforms: Desktop, Mobile, Cloud
Operating Systems: Mac OS, Windows, Linux

Service Fusion Features

Mobile Access
Billing & Invoicing
CRM
Scheduling
Inventory Management
Work Order Management
Quoting
Contract Management

Service Fusion Vs. Alternatives

ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100 score, based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 score, based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Service
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
96/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
3.4/10
License pricing license pricing (if provided by the software vendor)
$99 per month
Functionality score
23
Software review
Service review
Compare
Service Vs Jobber
Jobber
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
99/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2/10
License pricing license pricing (if provided by the software vendor)
$29 per month
Functionality score
23
Software review
Jobber review
Compare
Jobber Vs Service
HouseCall
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
98/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2/10
License pricing license pricing (if provided by the software vendor)
$49 per user/month
Functionality score
31
Software review
HouseCall review
Compare
HouseCall Vs Service
ServiceTitan
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
97/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
4/10
License pricing license pricing (if provided by the software vendor)
$199 per technician/month
Functionality score
22
Software review
ServiceTitan review
Compare
ServiceTitan Vs Service
Dispatch
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
96/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2/10
License pricing license pricing (if provided by the software vendor)
Pricing not available
Functionality score
14
Software review
Dispatch review
Compare
Dispatch Vs Service
Author
Shlomi Lavi - admin

Shlomi Lavi

Website Linkedin Facebook Twitter

Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.