Service Fusion - Top 13 Alternatives

Shlomi LaviShlomi Lavi / updated: Oct 17, 2021

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Service Fusion faces competition in the field service management industry from systems like Service Titan, Housecall Pro, Jobber, and FieldEdge. Under some key aspects, Service Fusion is compared to its competition below:
  • Cost: Service Fusion pricing starts at $125 per month, billed annually. In comparison, Jobber starts at $29 per month, and Housecall Pro pricing starts at $49; however, billing is per feature. FieldEdge and Service Titan do not have their pricing details disclosed. Only Housecall Pro has a free version.
  • Functionality: Service Fusion is fitted with several features designed for the field service management industry. Aspects like inventory management, contract/licensing management, work order management, amongst others, are all offered by Service Fusion. In comparison, Housecall Pro has no inventory management feature, while Service Titan has no work order management feature.
  • Customer/Industries: Service Fusion mainly has the construction, utilities, facilities services, and real estate industries in its customer base. In comparison, Jobber and Housecall Pro also cater to Consumer Service brands, while FieldEdge and Service Titan target construction and utility services industries equally.
  • Popularity: Service Fusion offers services to about 5,000 customers, primarily small and mid-sized contractors. Compared to some of its alternatives, Service Titan is trusted by more than 100k contractors, and 20k+ home service businesses use Housecall Pro Scalability: Service Fusion is more suited to small and medium-sized service provider brands and compares favorably with most of its competition as they also support small businesses. Service Titan, however, is more scalable, supporting both small and extensive service provider brands.
  • Support: Service Fusion offers various support channels like email, helpdesk, knowledge base, chat, and phone, but 24/7 support is unavailable. In comparison, FieldEdge, Housecall Pro, Service Titan, and Jobber offer similar support channels, and 24/7 support is unavailable.
  • Cloud/On-premise: Service Fusion and Service Titan are both cloud-based and on-premise software. FieldEdge, Jobber, and Housecall Pro are entirely cloud-based.

2021's Top Service Fusion Alternatives

Here are the top 4 alternatives to Service Fusion that are worth checking out: Jobber for SMBs, HouseCall Pro for large size business, Dispatch for growing companies, and Kickserv for startups and SMBs.

ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
Score ITQlick Score is a 1 to 100 score, based on pricing, and functionality Vs. alternative solutions
Pricing pricing Score is a 1 to 10 score, based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality
Review
Compare
Service
ITQlick rating
4.5/5
Score
96/100
Pricing
3.4/10
License pricing
$149 per month
Functionality
23
Best for SMBs
Jobber
ITQlick rating
4.6/5
Score
99/100
Pricing
2/10
License pricing
$29 per month
Functionality
23
Review
Best for Enterprise
HouseCall
ITQlick rating
4.7/5
Score
98/100
Pricing
2/10
License pricing
$49 per user/month
Functionality
31
Growing
Dispatch
ITQlick rating
4/5
Score
96/100
Pricing
2/10
License pricing
Pricing not available
Functionality
14
Free version
Kickserv
ITQlick rating
4.3/5
Score
93/100
Pricing
2/10
License pricing
$79 per month
Functionality
25

1. Jobber - Best for SMBs

Jobber is an alternative Field Service software, Jobber installed on-premises or used cloud based, Service Fusion can be used on-premises and on the cloud. Jobber, with a pricing score of 2 is considered less expensive to implement than Service Fusion with a score of 3.4.

Jobber is rated 4.6 stars by ITQlick experts, both software products offer a good range of features (Jobber offers 23 main features). compare head to head: Jobber Vs Service Fusion

2. HouseCall Pro - Best for Large Business

HouseCall Pro is an alternative Field Service software, HouseCall Pro installed on-premises or used cloud based, Service Fusion can be used on-premises and on the cloud. HouseCall Pro, with a pricing score of 2 is considered less expensive to implement than Service Fusion with a score of 3.4.

HouseCall Pro is rated 4.7 stars by ITQlick experts, both software products offer a good range of features (HouseCall offers 31 main features). compare head to head: HouseCall Pro Vs Service Fusion

3. Dispatch - Best for Growing Companies

Dispatch is an alternative Field Service software, Dispatch installed on-premises or used cloud based, Service Fusion can be used on-premises and on the cloud. Dispatch, with a pricing score of 2 is considered less expensive to implement than Service Fusion with a score of 3.4.

Dispatch is rated 4 stars by ITQlick experts, both software products offer a good range of features (Dispatch offers 14 main features). compare head to head: Dispatch Vs Service Fusion

4. Kickserv - Best for NO Budget or Start up Companies

Kickserv is an alternative Field Service software, Kickserv installed on-premises or used cloud based, Service Fusion can be used on-premises and on the cloud. Kickserv, with a pricing score of 2 is considered less expensive to implement than Service Fusion with a score of 3.4.

Kickserv is rated 4.3 stars by ITQlick experts, both software products offer a good range of features (Kickserv offers 25 main features). compare head to head: Kickserv Vs Service Fusion

5. ServiceTitan

ServiceTitan is an alternative Field Service software, ServiceTitan installed on-premises or used cloud based, Service Fusion can be used on-premises and on the cloud. ServiceTitan, with a pricing score of 4 is considered more expensive to implement than Service Fusion with a score of 3.4.

ServiceTitan is rated 4.6 stars by ITQlick experts, both software products offer a good range of features (ServiceTitan offers 22 main features). compare head to head: ServiceTitan Vs Service Fusion

6. Workiz

Workiz is an alternative Field Service software, Workiz installed on-premises or used cloud based, Service Fusion can be used on-premises and on the cloud. Workiz, with a pricing score of 2.8 is considered less expensive to implement than Service Fusion with a score of 3.4.

Workiz is rated 4.5 stars by ITQlick experts, both software products offer a good range of features (Workiz offers 5 main features). compare head to head: Workiz Vs Service Fusion

7. StreetSmart Advantage

StreetSmart Advantage is an alternative Field Service software, StreetSmart Advantage installed on-premises or used cloud based, Service Fusion can be used on-premises and on the cloud. StreetSmart Advantage, with a pricing score of 2.8 is considered less expensive to implement than Service Fusion with a score of 3.4.

StreetSmart Advantage is rated 4.3 stars by ITQlick experts, both software products offer a good range of features (StreetSmart offers 5 main features). compare head to head: StreetSmart Advantage Vs Service Fusion

8. Mhelpdesk

Mhelpdesk is an alternative Field Service software, Mhelpdesk installed on-premises or used cloud based, Service Fusion can be used on-premises and on the cloud. Mhelpdesk, with a pricing score of 6 is considered more expensive to implement than Service Fusion with a score of 3.4.

Mhelpdesk is rated 4.3 stars by ITQlick experts, both software products offer a good range of features (Mhelpdesk offers 40 main features). compare head to head: Mhelpdesk Vs Service Fusion

9. Service Autopilot

Service Autopilot is an alternative Field Service software, Service Autopilot installed on-premises or used cloud based, Service Fusion can be used on-premises and on the cloud. Service Autopilot, with a pricing score of 2 is considered less expensive to implement than Service Fusion with a score of 3.4.

Service Autopilot is rated 4.5 stars by ITQlick experts, both software products offer a good range of features (Service offers 20 main features). compare head to head: Service Autopilot Vs Service Fusion

10. Dataforma

Dataforma is an alternative Field Service software, Dataforma installed on-premises or used cloud based, Service Fusion can be used on-premises and on the cloud. Dataforma, with a pricing score of 2 is considered less expensive to implement than Service Fusion with a score of 3.4.

Dataforma is rated 4.3 stars by ITQlick experts, both software products offer a good range of features (Dataforma offers 26 main features). compare head to head: Dataforma Vs Service Fusion

11. ServiceMax

ServiceMax is an alternative Field Service software, ServiceMax installed on-premises or used cloud based, Service Fusion can be used on-premises and on the cloud. ServiceMax, with a pricing score of 9.8 is considered more expensive to implement than Service Fusion with a score of 3.4.

ServiceMax is rated 4.3 stars by ITQlick experts, both software products offer a good range of features (ServiceMax offers 18 main features). compare head to head: ServiceMax Vs Service Fusion

12. JOBPROGRESS

JOBPROGRESS is an alternative Field Service software, JOBPROGRESS installed on-premises or used cloud based, Service Fusion can be used on-premises and on the cloud. JOBPROGRESS, with a pricing score of 2 is considered less expensive to implement than Service Fusion with a score of 3.4.

JOBPROGRESS is rated 4.5 stars by ITQlick experts, both software products offer a good range of features (JOBPROGRESS offers 19 main features). compare head to head: JOBPROGRESS Vs Service Fusion

13. FieldEdge

FieldEdge is an alternative Field Service software, FieldEdge installed on-premises or used cloud based, Service Fusion can be used on-premises and on the cloud. FieldEdge, with a pricing score of 2.4 is considered less expensive to implement than Service Fusion with a score of 3.4.

FieldEdge is rated 4.3 stars by ITQlick experts, both software products offer a good range of features (FieldEdge offers 18 main features). compare head to head: FieldEdge Vs Service Fusion

Author

Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.