SERVICE MANAGER Review

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Last updated: Feb 08, 2020

SERVICE MANAGER Review

ITQlick rating
(3.6/5)

Starting from $795 per license

SERVICE MANAGER is both a cloud-based as well as an on-premise field management solution that can also be used as a job costing solution by individuals as well as businesses. The solution helps in making sure t...

  • Categories (4/7):

    • Billing & Invoicing
    • Call Center
    • Field Service - Pest Control
    • Field Service - Work Order

Shlomi Lavi / updated: Feb 08, 2020

What is SERVICE MANAGER?

SERVICE MANAGER is both a cloud-based as well as an on-premise field management solution that can also be used as a job costing solution by individuals as well as businesses. The solution helps in making sure that the employees in the field services are monitored and regulated from a centralized point reducing the management work that needs to be done.

The software helps in streamlining both the financial services as well as the operation services making sure that a company is run properly. The main features that are available in the solution include facility scheduling, class scheduling, and employee scheduling among others.

Technisoft is the name of the organization that has been developing and distributing SERVICE MANAGER - Field Service. The company is located in Australia and was started in the year 1987.

Average Rating -

The rating of SERVICE MANAGER is 3.6 stars out of 5. The rating is based on ITQlick expert review.

Typical Customers

The software is a useful solution for businesses of all sizes hailing from a diverse range of types. Major industries and domains where it can be used include oil and energy exploration, engineering services, transport and delivery services, third party logistics, retail and wholesale, automation and manufacturing, and others.

Features

The software offers reliable customer management capabilities and retains a customer database for future reference. It also offers various tools for scheduling and routing, including support for both one-time and recurring scheduling. The software also facilitates creation of electronic inspection reports in addition to offers useful invoicing tools.

Bluelight Service Manager reduces manual data entry and helps in the reduction of overall administrative costs. It also offers device history management along with inspection report management. Other important capabilities of the software include deficiency tracking, work order management, data import and export, contract pricing management, proposal management, user-level security, and others.

SERVICE MANAGER 3 Pros

  • The price of the software is low and affordable for many people
  • The solution is both cloud-based as well as on-premise meaning that it is flexible
  • The software has good customer support that is quick to answer customer requests

SERVICE MANAGER 2 Cons

  • The software is difficult to learn and use
  • The solution cannot be integrated with other solutions

Competitors & Alternatives

The two main competitors of SERVICE MANAGER are Solve and UpKeep. Solve is a cloud-based solution only while SERVICE MANAGER is both a cloud-based solution as well as an on-premise solution.

SERVICE MANAGER has the ability to support business growth more than Solve since it is both cloud-based and on-premise. The online reviews that are available from the users show that SERVICE MANAGER has ratings of 4.4 while Solve has ratings of 4.6.

Upkeep is a cloud-based solution while SERVICE MANAGER is both a cloud-based solution as well as an on-premise solution. The available online reviews from the users who have used the system show that SERVICE MANAGER has ratings of 4.4 while UpKeep has ratings of 4.5.

SERVICE MANAGER Pricing Information

The cost of license starting from $795 per license. The experts at ITQlick has reviewed SERVICE MANAGER pricing and gave the software a total cost of ownership (TCO) rating of 5.8 out of 10. Custom price cost for your business is available upon request.

Questions to ask the vendor during a demo

Schedule a demo and access 25 must ask questions for the vendor while watching SERVICE MANAGER in action

Is it the right software for you?

SERVICE MANAGER is both a cloud-based as well as an on-premise field management solution that can also be used as a job costing solution by individuals as well as businesses. The solution is used in medium-sized businesses as well as in large enterprises only.

SERVICE MANAGER Categories

Billing & Invoicing
Call Center
Field Service - Pest Control
Field Service - Work Order
Inventory Management
Contract Management
Job management

Specifications

Company:
Address: 1901 Callado Court, Berthoud, CO 80513, United States
Customers: Small business, Medium business, Large business
Business Area: Cross Business Areas
Platforms: Desktop, Cloud
Operating Systems: Mac OS, Windows

SERVICE MANAGER Vs. Alternatives

ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100 score, based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 score, based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Hosting
Functionality score
Fit small business
Fit medium business
Fit large business
Software review
Compare
SERVICE
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
90/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
5.8/10
License pricing license pricing (if provided by the software vendor)
$795 per license
Hosting
On premise
Functionality score
7
Fit small business
Fit medium business
Fit large business
Software review
Workiz
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
97/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2.8/10
License pricing license pricing (if provided by the software vendor)
$65 per user/month
Hosting
On premise and Cloud
Functionality score
5
Fit small business
Fit medium business
Fit large business
Software review
SnapSuite
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
97/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2.2/10
License pricing license pricing (if provided by the software vendor)
$350 per month
Hosting
On premise and Cloud
Functionality score
5
Fit small business
Fit medium business
Fit large business
Software review
Service
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
94/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
3.4/10
License pricing license pricing (if provided by the software vendor)
$99 per month
Hosting
On premise and Cloud
Functionality score
23
Fit small business
Fit medium business
Fit large business
Software review
FieldEdge
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
94/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2.4/10
License pricing license pricing (if provided by the software vendor)
$99 per user/month
Hosting
On premise and Cloud
Functionality score
18
Fit small business
Fit medium business
Fit large business
Software review