SERVICE MANAGER 2019 Review

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Last updated: Sep 20, 2019

SERVICE MANAGER Review

ITQlick rating
(3.6/5)

Small business, Medium business, Large business

SERVICE MANAGER is both a cloud-based as well as an on-premise field management solution that can also be used as a job costing solution by individuals as well as businesses. The solution helps in making sure t...

  • Categories (4/7):

    • Billing & Invoicing
    • Call Center
    • Field Service - Pest Control
    • Field Service - Work Order

What is SERVICE MANAGER? Updated: Sep 20, 2019

SERVICE MANAGER is both a cloud-based as well as an on-premise field management solution that can also be used as a job costing solution by individuals as well as businesses. The solution helps in making sure that the employees in the field services are monitored and regulated from a centralized point reducing the management work that needs to be done.

The software helps in streamlining both the financial services as well as the operation services making sure that a company is run properly. The main features that are available in the solution include facility scheduling, class scheduling, and employee scheduling among others.

Technisoft is the name of the organization that has been developing and distributing SERVICE MANAGER - Field Service. The company is located in Australia and was started in the year 1987.

SERVICE MANAGER Average Rating -

The rating of SERVICE MANAGER is 3.6 stars. The rating is based on ITQlick expert review

SERVICE MANAGER Typical Customers

The software is a useful solution for businesses of all sizes hailing from a diverse range of types. Major industries and domains where it can be used include oil and energy exploration, engineering services, transport and delivery services, third party logistics, retail and wholesale, automation and manufacturing, and others.

SERVICE MANAGER Features

The software offers reliable customer management capabilities and retains a customer database for future reference. It also offers various tools for scheduling and routing, including support for both one-time and recurring scheduling. The software also facilitates creation of electronic inspection reports in addition to offers useful invoicing tools.

Bluelight Service Manager reduces manual data entry and helps in the reduction of overall administrative costs. It also offers device history management along with inspection report management. Other important capabilities of the software include deficiency tracking, work order management, data import and export, contract pricing management, proposal management, user-level security, and others.

SERVICE MANAGER 3 Pros

  • The price of the software is low and affordable for many people
  • The solution is both cloud-based as well as on-premise meaning that it is flexible
  • The software has good customer support that is quick to answer customer requests

SERVICE MANAGER 2 Cons

  • The software is difficult to learn and use
  • The solution cannot be integrated with other solutions

SERVICE MANAGER Alternatives

The two main competitors of SERVICE MANAGER are Solve and UpKeep. Solve is a cloud-based solution only while SERVICE MANAGER is both a cloud-based solution as well as an on-premise solution.

SERVICE MANAGER has the ability to support business growth more than Solve since it is both cloud-based and on-premise. The online reviews that are available from the users show that SERVICE MANAGER has ratings of 4.4 while Solve has ratings of 4.6.

Upkeep is a cloud-based solution while SERVICE MANAGER is both a cloud-based solution as well as an on-premise solution. The available online reviews from the users who have used the system show that SERVICE MANAGER has ratings of 4.4 while UpKeep has ratings of 4.5.

SERVICE MANAGER Pricing Information

SERVICE MANAGER pricing is below average compared to most of the competitors that users can find in the market. The solution is paid for by clients either on a monthly subscription or on a one-time license software depending on the choice they make.

SERVICE MANAGER demo

25 questions to ask the vendor on SERVICE MANAGER demo

Is SERVICE MANAGER the right software for me?

SERVICE MANAGER is both a cloud-based as well as an on-premise field management solution that can also be used as a job costing solution by individuals as well as businesses. The solution is used in medium-sized businesses as well as in large enterprises only.

SERVICE MANAGER Categories

Billing & Invoicing
Call Center
Field Service - Pest Control
Field Service - Work Order
Inventory Management
Contract Management
Job management

Specifications

Company:
Address: 1901 Callado Court, Berthoud, CO 80513, United States
Customers: Small business, Medium business, Large business
Business Area: Cross Business Areas
Platforms: Desktop, Cloud
Operating Systems: Mac OS, Windows


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SERVICE MANAGER Vs. Alternatives

ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100 score, based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 score, based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Hosting
Functionality score
Fit small business
Fit medium business
Fit large business
Software review
Compare
SERVICE
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
90/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
5.8/10
License pricing license pricing (if provided by the software vendor)
Pricing not available
Hosting
On premise
Functionality score
7
Fit small business
Fit medium business
Fit large business
Software review
Synchroteam
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
95/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
4/10
License pricing license pricing (if provided by the software vendor)
$22 Per month/user
Hosting
On premise and Cloud
Functionality score
27
Fit small business
Fit medium business
Fit large business
Software review
Viamente
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
91/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
5.4/10
License pricing license pricing (if provided by the software vendor)
$29 Per month/user
Hosting
Cloud
Functionality score
6
Fit small business
Fit medium business
Fit large business
Software review
Total
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
91/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
5.2/10
License pricing license pricing (if provided by the software vendor)
$5 Per month/user
Hosting
Cloud
Functionality score
5
Fit small business
Fit medium business
Fit large business
Software review
Job
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
91/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
3.6/10
License pricing license pricing (if provided by the software vendor)
Pricing not available
Hosting
Cloud
Functionality score
3
Fit small business
Fit medium business
Fit large business
Software review