SERVICE MANAGER Review - why 3.6 stars?

SERVICE MANAGER Review
ITQlick Score: 90/100
ITQlick Rating: (3.6/5)
Pricing: 5.8/10 - average cost
Category: Booking and scheduling -> SERVICE MANAGER
Ranking:Ranked 2 out of 69 Booking and scheduling systems
Company: Bluelight Software
Pricing: starts at $795 per license
Typical customers: Small, medium and large size businesses
Platforms: Desktop, Cloud
Links: SERVICE MANAGER pricing, SERVICE MANAGER alternatives

Shlomi LaviShlomi Lavi / updated: May 08, 2021

We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. Learn more by reading our advertiser disclosure.

What is SERVICE MANAGER?

SERVICE MANAGER is both a cloud-based as well as an on-premise field management solution that can also be used as a job costing solution by individuals as well as businesses. The solution helps in making sure that the employees in the field services are monitored and regulated from a centralized point reducing the management work that needs to be done.

The software helps in streamlining both the financial services as well as the operation services making sure that a company is run properly. The main features that are available in the solution include facility scheduling, class scheduling, and employee scheduling among others.

Technisoft is the name of the organization that has been developing and distributing SERVICE MANAGER - Field Service. The company is located in Australia and was started in the year 1987.


What is SERVICE MANAGER rating?

The rating of SERVICE MANAGER is 3.6 stars out of 5 and the total score is 90 out of 100. The ratings are based on our unbiased experts. Learn more in our rating methodology page

Who uses SERVICE MANAGER?

The software is a useful solution for businesses of all sizes hailing from a diverse range of types. Major industries and domains where it can be used include oil and energy exploration, engineering services, transport and delivery services, third party logistics, retail and wholesale, automation and manufacturing, and others.

Is SERVICE MANAGER the best Booking and scheduling system?

SERVICE MANAGER is ranked 2 out of 69 software in their category (Booking and scheduling systems).

What are their main features and functionalities?

The software offers reliable customer management capabilities and retains a customer database for future reference. It also offers various tools for scheduling and routing, including support for both one-time and recurring scheduling. The software also facilitates creation of electronic inspection reports in addition to offers useful invoicing tools.

Bluelight Service Manager reduces manual data entry and helps in the reduction of overall administrative costs. It also offers device history management along with inspection report management. Other important capabilities of the software include deficiency tracking, work order management, data import and export, contract pricing management, proposal management, user-level security, and others.

What are SERVICE MANAGER's pros? (3 Pros)

  • The price of the software is low and affordable for many people
  • The solution is both cloud-based as well as on-premise meaning that it is flexible
  • The software has good customer support that is quick to answer customer requests

What are SERVICE MANAGER's cons? (2 cons)

  • The software is difficult to learn and use
  • The solution cannot be integrated with other solutions

Who are their main alternatives?

The two main competitors of SERVICE MANAGER are Solve and UpKeep. Solve is a cloud-based solution only while SERVICE MANAGER is both a cloud-based solution as well as an on-premise solution.

SERVICE MANAGER has the ability to support business growth more than Solve since it is both cloud-based and on-premise. The online reviews that are available from the users show that SERVICE MANAGER has ratings of 4.4 while Solve has ratings of 4.6.

Upkeep is a cloud-based solution while SERVICE MANAGER is both a cloud-based solution as well as an on-premise solution. The available online reviews from the users who have used the system show that SERVICE MANAGER has ratings of 4.4 while UpKeep has ratings of 4.5.

What is the cost of SERVICE MANAGER?

The cost of license starts at $795 per license. On top of the total cost of licenses which is easy to calculate - what is the REAL total cost of implementation? You need to add the cost of training, customization, data migration, and other "hidden cost". ITQlick pricing score is 5.8 out of 10 (10 is most expensive). Find here the REAL total cost breakdown for SERVICE MANAGER

What should you ask Bluelight Software during a demo session? (65 questions)

Schedule a demo with SERVICE MANAGER and access 65 must ask questions for the vendor while watching SERVICE MANAGER in action.

Is it the right software for you?

SERVICE MANAGER is both a cloud-based as well as an on-premise field management solution that can also be used as a job costing solution by individuals as well as businesses. The solution is used in medium-sized businesses as well as in large enterprises only.

List of categories

Billing & Invoicing
Call Center
Field Service - Pest Control
Field Service - Work Order
Inventory Management
Contract Management
Job management

SERVICE MANAGER Vs. Alternatives

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Author

Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.