Service Pro Field Service - Top 13 Alternatives

Shlomi LaviShlomi Lavi / updated: Oct 27, 2021

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Some of the key competitors for Service Pro FSM include FieldAware and FieldOne Sky.

FieldAware provides field service management software that includes service orders, estimates and quotations with portals for customers to raise requests and monitor status. In addition there is service technician assignment and scheduling, dispatch control, as well as support for mobile devices for technicians to access work details as well as report updates. The product is cloud based and supports analytics & dashboards for monitoring important service KPIs as well as tracking overall operations.

Service Pro FSM provides similar support for the service management cycle, but it also looks to combine operations for on-site service and repair center management. To do this it offers additional options such as support for customer asset tracking, as well as spare parts management to handle work order requirements.

Then there is FieldOne Sky which is offered on premise as well as in the cloud. It provides a collaboration platform for service technicians to interact to help in problem resolution, and it also allows integration to multiple third party applications. Other features include dispatch route optimization for quicker service response times, and a product information knowledge base for easy reference. Additionally there is a documentation system for both service contracts and warranty entitlements.

Service Pro FSM on the other hand is also available for cloud and on premise deployments, but it offers limited integration options and only to certified partners. However it can also handle product returns but only focuses on service level agreements to govern the type of service provided to customers.

2021's Top Service Pro Field Service Alternatives

Here are the top 4 alternatives to Service Pro Field Service that are worth checking out: Jobber for SMBs, HouseCall Pro for large size business, Dispatch for growing companies, and Kickserv for startups and SMBs.

ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
Score ITQlick Score is a 1 to 100 score, based on pricing, and functionality Vs. alternative solutions
Pricing pricing Score is a 1 to 10 score, based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality
Review
Compare
Service
ITQlick rating
3.5/5
Score
75/100
Pricing
3.8/10
License pricing
Pricing not available
Functionality
21
Best for SMBs
Jobber
ITQlick rating
4.6/5
Score
99/100
Pricing
2/10
License pricing
$29 per month
Functionality
23
Review
Best for Enterprise
HouseCall
ITQlick rating
4.7/5
Score
98/100
Pricing
2/10
License pricing
$49 per user/month
Functionality
31
Growing
Dispatch
ITQlick rating
4/5
Score
96/100
Pricing
2/10
License pricing
Pricing not available
Functionality
14
Free version
Kickserv
ITQlick rating
4.3/5
Score
93/100
Pricing
2/10
License pricing
$79 per month
Functionality
25

1. Jobber - Best for SMBs

Jobber is an alternative Field Service software, Jobber installed on-premises or used cloud based, Service Pro Field Service Management Software cloud Jobber, with a pricing score of 2 is considered less expensive to implement than Service Pro Field Service Management Software with a score of 3.8.

Jobber is rated 4.6 stars by ITQlick experts, both software products offer a good range of features (Jobber offers 23 main features). compare head to head: Jobber Vs Service Pro Field Service Management Software

2. HouseCall Pro - Best for Large Business

HouseCall Pro is an alternative Field Service software, HouseCall Pro installed on-premises or used cloud based, Service Pro Field Service Management Software cloud HouseCall Pro, with a pricing score of 2 is considered less expensive to implement than Service Pro Field Service Management Software with a score of 3.8.

HouseCall Pro is rated 4.7 stars by ITQlick experts, both software products offer a good range of features (HouseCall offers 31 main features). compare head to head: HouseCall Pro Vs Service Pro Field Service Management Software

3. Dispatch - Best for Growing Companies

Dispatch is an alternative Field Service software, Dispatch installed on-premises or used cloud based, Service Pro Field Service Management Software cloud Dispatch, with a pricing score of 2 is considered less expensive to implement than Service Pro Field Service Management Software with a score of 3.8.

Dispatch is rated 4 stars by ITQlick experts, both software products offer a good range of features (Dispatch offers 14 main features). compare head to head: Dispatch Vs Service Pro Field Service Management Software

4. Kickserv - Best for NO Budget or Start up Companies

Kickserv is an alternative Field Service software, Kickserv installed on-premises or used cloud based, Service Pro Field Service Management Software cloud Kickserv, with a pricing score of 2 is considered less expensive to implement than Service Pro Field Service Management Software with a score of 3.8.

Kickserv is rated 4.3 stars by ITQlick experts, both software products offer a good range of features (Kickserv offers 25 main features). compare head to head: Kickserv Vs Service Pro Field Service Management Software

5. ServiceTitan

ServiceTitan is an alternative Field Service software, ServiceTitan installed on-premises or used cloud based, Service Pro Field Service Management Software cloud ServiceTitan, with a pricing score of 4 is considered more expensive to implement than Service Pro Field Service Management Software with a score of 3.8.

ServiceTitan is rated 4.6 stars by ITQlick experts, both software products offer a good range of features (ServiceTitan offers 22 main features). compare head to head: ServiceTitan Vs Service Pro Field Service Management Software

6. Service Fusion

Service Fusion is an alternative Field Service software, Service Fusion installed on-premises or used cloud based, Service Pro Field Service Management Software cloud Service Fusion, with a pricing score of 3.4 is considered less expensive to implement than Service Pro Field Service Management Software with a score of 3.8.

Service Fusion is rated 4.5 stars by ITQlick experts, both software products offer a good range of features (Service offers 23 main features). compare head to head: Service Fusion Vs Service Pro Field Service Management Software

7. Workiz

Workiz is an alternative Field Service software, Workiz installed on-premises or used cloud based, Service Pro Field Service Management Software cloud Workiz, with a pricing score of 2.8 is considered less expensive to implement than Service Pro Field Service Management Software with a score of 3.8.

Workiz is rated 4.5 stars by ITQlick experts, both software products offer a good range of features (Workiz offers 5 main features). compare head to head: Workiz Vs Service Pro Field Service Management Software

8. StreetSmart Advantage

StreetSmart Advantage is an alternative Field Service software, StreetSmart Advantage installed on-premises or used cloud based, Service Pro Field Service Management Software cloud StreetSmart Advantage, with a pricing score of 2.8 is considered less expensive to implement than Service Pro Field Service Management Software with a score of 3.8.

StreetSmart Advantage is rated 4.3 stars by ITQlick experts, both software products offer a good range of features (StreetSmart offers 5 main features). compare head to head: StreetSmart Advantage Vs Service Pro Field Service Management Software

9. Mhelpdesk

Mhelpdesk is an alternative Field Service software, Mhelpdesk installed on-premises or used cloud based, Service Pro Field Service Management Software cloud Mhelpdesk, with a pricing score of 6 is considered more expensive to implement than Service Pro Field Service Management Software with a score of 3.8.

Mhelpdesk is rated 4.3 stars by ITQlick experts, both software products offer a good range of features (Mhelpdesk offers 40 main features). compare head to head: Mhelpdesk Vs Service Pro Field Service Management Software

10. Service Autopilot

Service Autopilot is an alternative Field Service software, Service Autopilot installed on-premises or used cloud based, Service Pro Field Service Management Software cloud Service Autopilot, with a pricing score of 2 is considered less expensive to implement than Service Pro Field Service Management Software with a score of 3.8.

Service Autopilot is rated 4.5 stars by ITQlick experts, both software products offer a good range of features (Service offers 20 main features). compare head to head: Service Autopilot Vs Service Pro Field Service Management Software

11. Dataforma

Dataforma is an alternative Field Service software, Dataforma installed on-premises or used cloud based, Service Pro Field Service Management Software cloud Dataforma, with a pricing score of 2 is considered less expensive to implement than Service Pro Field Service Management Software with a score of 3.8.

Dataforma is rated 4.3 stars by ITQlick experts, both software products offer a good range of features (Dataforma offers 26 main features). compare head to head: Dataforma Vs Service Pro Field Service Management Software

12. ServiceMax

ServiceMax is an alternative Field Service software, ServiceMax installed on-premises or used cloud based, Service Pro Field Service Management Software cloud ServiceMax, with a pricing score of 9.8 is considered more expensive to implement than Service Pro Field Service Management Software with a score of 3.8.

ServiceMax is rated 4.3 stars by ITQlick experts, both software products offer a good range of features (ServiceMax offers 18 main features). compare head to head: ServiceMax Vs Service Pro Field Service Management Software

13. JOBPROGRESS

JOBPROGRESS is an alternative Field Service software, JOBPROGRESS installed on-premises or used cloud based, Service Pro Field Service Management Software cloud JOBPROGRESS, with a pricing score of 2 is considered less expensive to implement than Service Pro Field Service Management Software with a score of 3.8.

JOBPROGRESS is rated 4.5 stars by ITQlick experts, both software products offer a good range of features (JOBPROGRESS offers 19 main features). compare head to head: JOBPROGRESS Vs Service Pro Field Service Management Software

Author

Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.