Service Pro Field Service - Top Competitors (Mar 2022)

Service Pro Field Service Management Software Review
ITQlick Score: 75/100
ITQlick Rating:
Pricing: 3.8/10 - low cost
Category: Field Service -> Service Pro Field Service review -> Service Pro Field Service competitors
Ranking:Ranked 173 out of 350 Field Service systems
Company: MSI Data
Typical customers: Large business
Platforms: Desktop
Links: Service Pro Field Service review, Service Pro Field Service pricing guide
Shlomi LaviShlomi Lavi / updated: Mar 28, 2022

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Service Pro Field Service vs. Alternatives in 2024

Some of the key competitors for Service Pro FSM include FieldAware and FieldOne Sky.

FieldAware provides field service management software that includes service orders, estimates and quotations with portals for customers to raise requests and monitor status. In addition there is service technician assignment and scheduling, dispatch control, as well as support for mobile devices for technicians to access work details as well as report updates. The product is cloud based and supports analytics & dashboards for monitoring important service KPIs as well as tracking overall operations.

Service Pro FSM provides similar support for the service management cycle, but it also looks to combine operations for on-site service and repair center management. To do this it offers additional options such as support for customer asset tracking, as well as spare parts management to handle work order requirements.

Then there is FieldOne Sky which is offered on premise as well as in the cloud. It provides a collaboration platform for service technicians to interact to help in problem resolution, and it also allows integration to multiple third party applications. Other features include dispatch route optimization for quicker service response times, and a product information knowledge base for easy reference. Additionally there is a documentation system for both service contracts and warranty entitlements.

Service Pro FSM on the other hand is also available for cloud and on premise deployments, but it offers limited integration options and only to certified partners. However it can also handle product returns but only focuses on service level agreements to govern the type of service provided to customers.

Service Pro Field Service alternatives - for small & large Business

Here are the top 4 alternatives to Service Pro Field Service that are worth checking out: Jobber for SMBs, HouseCall Pro for large size business, Dispatch for growing companies, and Kickserv for low budget organizations.

ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
Score ITQlick Score is a 1 to 100 score, based on pricing, and functionality Vs. alternative solutions
Pricing pricing Score is a 1 to 10 score, based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality
Review
Compare
Service ...
ITQlick rating
3.5/5
Score
75/100
Pricing
3.8/10
License pricing
Pricing not available
Functionality
21
Best for SMBs
Jobber
ITQlick rating
4.6/5
Score
99/100
Pricing
2/10
License pricing
$39 per user/month
Functionality
23
Review
Best for Enterprise
HouseCal...
ITQlick rating
4.7/5
Score
98/100
Pricing
2/10
License pricing
$49 per user/month
Functionality
31
Growing
Dispatch
ITQlick rating
4/5
Score
96/100
Pricing
2/10
License pricing
$99 per month
Functionality
14
Free version
Kickserv
ITQlick rating
4.3/5
Score
93/100
Pricing
2/10
License pricing
$31 per month
Functionality
25


Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.