Service Pro Field Service - Top Competitors (Mar 2022)
Compare PricingITQlick Score: | 75/100 |
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ITQlick Rating: |
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Pricing: | 3.8/10 - low cost |
Category: | Field Service -> Service Pro Field Service review -> Service Pro Field Service competitors |
Ranking: | Ranked 173 out of 350 Field Service systems |
Company: | MSI Data |
Typical customers: | Large business |
Platforms: | Desktop |
Links: | Service Pro Field Service review, Service Pro Field Service pricing guide |
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Service Pro Field Service vs. Alternatives in 2024
Some of the key competitors for Service Pro FSM include FieldAware and FieldOne Sky.FieldAware provides field service management software that includes service orders, estimates and quotations with portals for customers to raise requests and monitor status. In addition there is service technician assignment and scheduling, dispatch control, as well as support for mobile devices for technicians to access work details as well as report updates. The product is cloud based and supports analytics & dashboards for monitoring important service KPIs as well as tracking overall operations.
Service Pro FSM provides similar support for the service management cycle, but it also looks to combine operations for on-site service and repair center management. To do this it offers additional options such as support for customer asset tracking, as well as spare parts management to handle work order requirements.
Then there is FieldOne Sky which is offered on premise as well as in the cloud. It provides a collaboration platform for service technicians to interact to help in problem resolution, and it also allows integration to multiple third party applications. Other features include dispatch route optimization for quicker service response times, and a product information knowledge base for easy reference. Additionally there is a documentation system for both service contracts and warranty entitlements.
Service Pro FSM on the other hand is also available for cloud and on premise deployments, but it offers limited integration options and only to certified partners. However it can also handle product returns but only focuses on service level agreements to govern the type of service provided to customers.
Service Pro Field Service alternatives - for small & large Business
Here are the top 4 alternatives to Service Pro Field Service that are worth checking out: Jobber for SMBs, HouseCall Pro for large size business, Dispatch for growing companies, and Kickserv for low budget organizations.
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.