Service Success Review - why 2.8 stars?

Service Success Review
ITQlick Score: 82/100
ITQlick Rating:
Pricing: 2.4/10 - low cost
Category: Field Service -> Service Success review
Ranking:Ranked 87 out of 349 Field Service systems
Company: Service Success
Pricing: starts at $24 per user/month
Typical customers: Small, medium and large size businesses
Platforms: Desktop, Mobile, Cloud
Links: Service Success pricing, Service Success alternatives
Shlomi LaviShlomi Lavi / updated: Jul 14, 2022

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What is Service Success?

Service Success (otherwise known as Synchroteam) is a cloud-based field service solution that enables managers to view employee schedules daily and carry out new plans. It also allows them to maintain a broad visualization of their programs and link field workers with live calendar feeds for real-time updates on schedules. Companies can leverage these features to improve their mobile workforce efficiency and streamline their cost and processes.

The software highlight features include GPS Tracking, Job Management, Customer portal, and payment processing. Synchroteam is a private computer software company established in 2000; it has its headquarters in Miami, Florida, the USA, and a current employee count of 50-200.

Who is it best for?

The typical customers include the following business size: Small, medium and large size businesses.

What is the actual cost?

The cost of license starts at $24 per user/month. ITQlick pricing score is 2.4 out of 10 (10 is most expensive). Access ITQlick pricing guide for Service Success. You can also find here pricing information from Service Success's website.

Pros

  • The software can display custom fields on separate screens in its mobile version
  • It can automatically sync with specific third-party applications
  • Synchroteam supports CSV imports
  • Its Auto-refresh feature is intuitive

Cons

  • The software does not have Geo-fencing as of yet
  • Some users once experienced issues with the live changes on job progressions

How it stacks up?

Access a head to head analysis of Service Success vs alternative software solutions.
ITQlick rating
Score
Pricing
License pricing
Functionality
Review
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Service ...
ITQlick rating
2.8/5
Score
82/100
Pricing
2.4/10
License pricing
$24 per user/month
Functionality
9
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HouseCal...
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31
ServiceT...
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4.6/5
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4/10
License pricing
$398 per technician/month + $800 one-time setup cost
Functionality
22
Dispatch
ITQlick rating
4/5
Score
96/100
Pricing
2/10
License pricing
$99 per month
Functionality
14

Frequently Asked Questions (FAQs)

Is it the best Field Service system?

Service Success is ranked 87 out of 349 software in their category (Field Service systems).

How they are rated on ITQlick?

The rating of Service Success is 2.8 stars out of 5 and the total score is 82 out of 100. The rating score is based on our unbiased data-based algo. Learn more - rating methodology page.

Is it an easy to use Software?

Yes, Service Success makes it fairly easy to use. This product is user friendly and intuitive.

Is it cloud-based?

Yes, they offer cloud based hosting, which means IT resources are retrieved through web-based tools and applications and you don't need to buy servers and additional hardware equipment.

Can it be used on mobile?

Yes, you can access Service Success on your mobile/smart phone.

What should we ask during a demo session?

Differences between Service Success and alternatives?

The most popular alternatives to Service Success in 2023: Jobber, HouseCall Pro, ServiceTitan, Dispatch, Service Fusion. Access the complete competitors analysis here - Service Success VS Field Service Software alternatives.

Is Service Success right for you or your business?

The software is fit for small, medium-sized, and large businesses in the Medical, Utilities, Telecommunications, and Electrical industries. Additionally, pool services companies, plumbing outfits, pest control, and service dispatch companies would find Synchroteam useful for their needs.

List of categories

Billing & Invoicing
Call Center
Inventory Management
Contract Management
Job management

List of features

Billing & Invoicing
Call Center
Contract Management
Inventory Management

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.